Cennox logo
Cennox

Cennox supports the world's leading businesses for all things facilities, security, and technology.

Field Manager

ManagerManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 2004H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

24 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Field Manager

Cennox

• Proactively communicate with technicians and members of the Operations team to successfully achieve monthly, quarterly, and yearly goals. • Manage and monitor monthly field production, workflow, and deadlines. • Identify potential production issues and enact cost effective action plans to meet production deadlines as necessary. • Prepare weekly production reports for review by supervisor. • Monitor daily production of individuals spanning multiple states and adjust their workloads as necessary. • Utilize a proprietary website to manage the successful completion of thousands of work orders each month. • Aid in routing and scheduling of work for your technicians and review for cost effectiveness and manpower feasibility. • Cultivate and track technicians’ work progress. • Manage special projects within the region and the manpower that is assigned them. • Act as liaison between your team and headquarters to create effective resolutions to field issues. • Provide guidance and support to your team and coordinate with technicians to resolve any problems that arise in the field (scheduling, work orders, expenses, routes, inventory, etc). • Oversee the development and training of your team. • Coordinate with Recruiting, HR, Training, Parts, etc to successfully hire and onboard new technicians. • Maintain an understanding of all varieties of work currently undertaken by Cennox. • Prepare monthly regional profit and loss statement reviews detailing reasons for monthly expenditures, revenue shortfalls, gross margin percentages and budget variances. • Perform other duties as assigned.

Job Requirements

  • Must be a team leader and able to work in a demanding managerial position
  • Strong organizational skills
  • Ability to remotely manage a team of technicians and effectively track their individual progress
  • Excellent written and verbal communication skills
  • Ability to communicate goals and enact action plans
  • Proven ability to multi-task and manage timelines and deadlines
  • Strong attention to detail, problem solving skills, and customer service skills
  • Computer skills including the Microsoft Office suite, Microsoft Excel in particular
  • Profit and loss statement experience
  • Regional budgeting experience
  • Ability to learn specialized software programs and navigate company databases
  • Have mechanical/technological/electrical aptitude
  • Previous experience in field service industry, highly preferred

Benefits

  • Ability to sit and stay focused for long periods of time
  • Requires 20 to 30% travel with overnight stays

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