MacroArray Diagnostics GmbH

Role Description We need you for: - Driving sales of our products and actively acquiring new customers - Managing key accounts and acting as a point of contact for clients - Representing MADx at conferences - Organizing client meetings to discuss their requirements - Timely resolving problems and handling complaints - Identifying new potential customers; staying up-to-date with new features and product launches - Monitoring and reporting of sales performance - Establishing best practices and providing innovative ideas to increase sales and improve customer experience Qualifications - Education in a scientific field - Residency in the Czech Republic with readiness to travel around in the assigned territory - Experience as Sales Representative in the pharmaceutical or diagnostics industry preferably in the field of allergology - Enthusiasm for solving client-related matters, accuracy and an innovative mindset - Proactive mindset and a team player - Excellent command of Czech, Slovak and English Benefits - A permanent full-time position, flexible working hours - Collaboration with people who care about human and veterinary patients alike - An environment where you feel empowered to ask questions, make requests and offer ideas - An atmosphere created by the thoughts of sustainability, equity, diversity, inclusion, and mutual respect - A competitive, market-aligned salary based on experience and qualifications - An annual bonus determined based on the achievement of a sales target set at the beginning of each year Company Description We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 10 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.

Role Description We need you for: - Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life. - Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs. - Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation. - Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction. - Documentation: Accurately recording all work carried out, including service reports and technical documentation. - Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed. - Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations. - Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices. - Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues. Qualifications - Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification. - Proven experience in field service engineering, experience in coordinating the group team departments. - Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector. - Strong technical aptitude with the ability to quickly understand and diagnose complex systems. - A self-motivated, solution-focused approach and a high degree of personal initiative. - Excellent communication skills in Italian and English, both when engaging with clients and collaborating within a team environment. - Willingness to travel extensively across Italy and flexibility to support a variety of customer sites as required. - Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems. - A full Italy driving licence (Category B) is essential. Benefits - Permanent full-time position (40h): Flexible working hours with long-term security. - Attractive compensation: Competitive salary package, car allowance, and additional health insurance. - Innovative work environment: Be part of a dynamic, fast-growing company with modern structures. - Development opportunities: Support for further training and professional qualifications. - Team culture: A motivated, supportive team and a positive working atmosphere. - Modern equipment: Up-to-date IT tools and technology to support your work effectively.

Role Description We need you for: - Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life. - Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs. - Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation. - Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction. - Documentation: Accurately recording all work carried out, including service reports and technical documentation. - Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed. - Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations. - Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices. - Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues. Qualifications - Located in the Bucharest region. - Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification. - Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector. - Strong technical aptitude with the ability to quickly understand and diagnose complex systems. - A self-motivated, solution-focused approach and a high degree of personal initiative. - Excellent communication skills, both when engaging with clients and collaborating within a team environment. - Willingness to travel extensively across the UK and flexibility to support a variety of customer sites as required. - Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems. Benefits - Permanent full-time position (40h): Flexible working hours with long-term security. - Attractive compensation: Competitive salary package, car allowance, and additional health insurance. - Innovative work environment: Be part of a dynamic, fast-growing company with modern structures. - Development opportunities: Support for further training and professional qualifications. - Team culture: A motivated, supportive team and a positive working atmosphere. - Modern equipment: Up-to-date IT tools and technology to support your work effectively.

Role Description We need you for: - Develop new business by identifying, engaging, and converting prospective customers within the territory. - Lead strategic sales campaigns and coordinate cross-functional teams to deliver customized, workflow-based solutions. - Consult with laboratories to assess processes, optimize efficiency, and implement MADx technologies. - Build long-term relationships with clinicians, laboratory medical directors, and other key decision-makers in both public and private healthcare networks. - Monitor market trends and competitive activity to adapt strategies and drive market penetration. - Manage pipeline and forecasting via CRM tools and contribute to quarterly business reviews. - Collaborate closely with Product Management, Support, and Marketing to ensure aligned customer engagement. - Uphold compliance and ethical standards in all interactions. Qualifications - Bachelor’s degree in Business, Marketing, Life Sciences, or related field; MBA preferred. - 7+ years’ experience in complex sales (capital equipment, medical devices, or diagnostics). - Proven track record in new business development and solution-based selling (at least 5 years). - Strong understanding of laboratory diagnostics workflows & healthcare systems in the U.S. market. - Excellent presentation, negotiation, and communication skills. - Excellent command of English; additional languages are a plus. - Independent, field-based work style with regional travel flexibility. Benefits - An open and purpose-driven environment, shaped by values such as sustainability, equity, diversity, inclusion, and mutual respect. - A team that values clear, direct communication and cross-functional collaboration. - A competitive base salary plus variable compensation (OTE), aligned with U.S. market standards. - The opportunity to join at a pivotal moment in the company’s evolution as we rapidly expand into key global markets (North America). - Additional benefits include health insurance, travel reimbursement, and car allowance in line with regional requirements.

Role Description We need you for: - Managing key accounts and acting as a point of contact for clients - Representing MADx at conferences - Organizing client meetings to discuss their requirements - Timely resolving problems and handling complaints - Identifying new potential customers; staying up-to-date with new features and product launches - Monitoring and reporting of sales performance - Establishing best practices and providing innovative ideas to increase sales and improve customer experience Qualifications - Education in a scientific field - Residency in the UK (preferably in or around Birmingham) with readiness to travel around the assigned territory - Experience as Sales Representative in the pharmaceutical or diagnostics industry in the field of allergology - Enthusiasm for solving client-related matters, accuracy and an innovative mindset - Proactive mindset and a team player - Excellent command of English Requirements Your actual salary will depend on your previous experience and qualifications. In addition, an annual bonus will be determined based on the achievement of a sales target set at the beginning of each year. Benefits - A permanent full-time position, flexible working hours - Collaboration with people who care about human and veterinary patients alike - An environment where you feel empowered to ask questions, make requests and offer ideas - An atmosphere created by the thoughts of sustainability, equity, diversity, inclusion, and mutual respect