Title: Mobile Device Management (MDM) Administrator Location: Remote Job Description: Company Information Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in the United States and Denmark, Clinical Ink is rewriting the clinical development experience. Job Description Clinical Ink is seeking a Mobile Device Management (MDM) Analyst to join our R&D team based remotely across the United States! The MDM Analyst will play a key role in maintaining and supporting MDM solutions across on‑premise and cloud environments. The ideal candidate will be a strong communicator, prioritize tasks effectively, and contribute to continuous process improvement, testing, and deployment of new enterprise applications.. The MDM Analyst's responsibilities include: - Assisting in maintenance of Mobile Device Management (MDM) solutions (on-premise and cloud) to support business/customer goals and objectives - Creating and maintaining profiles based on clinical trial requirements - Testing mobile devices that are enrolled in MDM solutions - Implementing and documenting repeatable change processes and best practices for MDM solutions - Uploading, updating, maintaining, and deleting Windows Mobile, iOS, and Android apps - Managing users and device owners while ensuring user data is accurate within the MDM - Understanding MDM reporting capabilities and providing status reports - Serving as a Tier 2 resource for MDM reported cases and tickets - Working directly with stakeholders and/or customers to resolve technical issues - Working with vendors to resolve application related issues - Creating work instructions and QR codes for MDM processes - Prioritizing and executing tasks in a time-sensitive environment - Suggesting, implementing, and remaining adherent to new policies and process improvements - Providing assistance with piloting and testing new apps for enterprise use Qualifications: - Bachelor’s degree preferred or equivalent experience - 1-2 year’s system administration experience with Mobile Device Management (MDM) software such as SOTI, MaaS360, Jamf Pro, Mosyle, Esper, or Intune in a global enterprise - Knowledgeable in managing Android, Windows, and iOS devices - Strong communication skills (verbal, written, and presentation) - Teamwork, time-management, and organizational skills - Ability to communicate highly technical requirements and concepts to non-technical stakeholders - Troubleshooting skills with prior experience troubleshooting technical solutions - Highly organized with strong attention to detail - Strong analytical and reasoning skills; creative and continually looking for ways to improve processes - Demonstrated ability to work cross-functionally - Familiarity with scripting, JSON Additional Information Clinical Ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

• Working towards the overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements. • Processing Change of Address, Name, Gone Aways, Outstanding premium letters and providing Valuation, Quotation and Projections, General Policy Details, General Policy Amendments / Corrections, Wakeup Packs / Ad-hoc Packs, Record Mismatch / Suspense corrections and dealing with Multiple Exception reports. • Being available to answer member queries within the agreed SLA targets across multiple communication channels. • Adhering to Quality Management Systems and complying with regulations and policies from Capita and relevant regulatory bodies. • Taking ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability. • Identifying and reporting risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.

Role Description This is a fully remote, full-time position based in the Philippines. The Offshore Finance & Administration Assistant will provide day-to-day administrative and light bookkeeping support to the team, helping keep client records organized, communications managed, and workflows moving. Because the company handles sensitive financial and payroll information, this role requires a high degree of trustworthiness, discretion, and attention to detail. The right person will be comfortable working independently, following structured processes, and communicating clearly and professionally in English. Responsibilities - Administration & Communication - Triage, manage, and delegate the partner email inbox - Manage the partner and payroll email accounts - Respond to minor client queries and provide information as requested - Manage the partner calendar, including scheduling client appointments and meetings - Liaise with clients regarding information requests and missing documentation - Supply information to banking institutions and financiers when required - Document & Records Management - Update, save, and maintain electronic documents in client files, including payroll documentation - Send prepared documents for electronic signing, follow up on completion, and save completed documents to client files - Follow up clients for missing information so records are ready for processing - Manage client proposals in Ignition - Manage the client onboarding experience - Finance & Payroll Administration - Assist with Nimba’s monthly financial data input (data entry from supplied reports) - Reconcile accounts payable and receivable for Nimba (straightforward bookkeeping) - Prepare Nimba’s payroll (straightforward payroll processing) - Workflow & Operations - Manage and update Nimba’s workflow using Karbon - Upload prepared marketing content as directed - Provide general administrative support as required Qualifications - 3–5 years’ administration experience, ideally in a financial services or accounting environment - Xero experience is essential — Xero Advisor certification is highly regarded - Proficiency in Microsoft Office, including Outlook, Word, and Excel - Some familiarity with New Zealand taxation terminology and abbreviations is advantageous - Experience with Karbon or Ignition is a strong advantage - High level of written and verbal English communication skills - Demonstrated ability to handle confidential financial and payroll information with integrity - Strong organizational skills, time management, and attention to detail - Ability to work independently and manage tasks without close supervision Who We’re Looking For You are organized, reliable, and take ownership of your work. You write clear, professional emails and follow through on commitments within agreed timeframes. You ask questions when something is unclear rather than guessing, and you understand the importance of confidentiality when working with financial information. This role suits someone who enjoys structured, process-driven work and takes pride in keeping things accurate and well-organized behind the scenes.

Title: Office Administrator & Scheduling Coordinator Location: Bellevue WA US $29 ‒ $35 Hourly Hybrid Job Description: Job Summary We are seeking a highly organized and detail-oriented Office Administrator & Interview Scheduling Coordinator to support daily office operations and manage interview coordination for our hiring team. This role serves as a key point of contact for internal staff, candidates, and external vendors while ensuring smooth administrative and recruiting processes. Responsibilities - Manage day-to-day office administrative tasks and maintain organized office operations - Order and stock office snacks and drinks - Ensuring office is clean and organized - Coordinate and schedule interviews/meetings between candidates, managers, and team members - Communicate professionally with candidates regarding interview logistics and follow-ups - Maintain calendars, meeting schedules, and conference room bookings - Assist with onboarding preparation for new hires - Order and maintain office supplies and equipment - Support leadership with administrative tasks, reports, and documentation - Respond to emails, Slack and greet visitors as needed - Maintain confidential employee and candidate information - Help improve office and scheduling processes for efficiency Qualifications - Previous experience in office administration, recruiting coordination, or administrative support preferred - Strong organizational and multitasking skills - Excellent written and verbal communication skills - Proficiency in Microsoft Office, Google Workspace, and calendar management tools - Ability to manage sensitive information with confidentiality - Strong attention to detail and problem-solving skills - Ability to work independently and in a fast-paced environment Preferred Skills - Experience with applicant tracking systems (ATS) - Familiarity with HR or recruiting processes - Customer service or front-desk experience Benefits - Employer paid medical, dental, vision and life insurance - Paid time off and holidays - Professional development opportunities - Collaborative and supportive work environment - Hybrid work schedule with Fridays remote