• Lead thorough investigations of product and system issues by identifying root causes • Clearly and concisely document diagnostic findings • Serve as an onsite technical expert when required • Coach, mentor, and train Field Service Engineering teams

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Role Description The Databricks Field Engineering team activates and accelerates the value our customers get from their data and AI. Major Enterprises in the Media industry are leveraging the Databricks Data Intelligence Platform to accelerate their data-driven strategies. The Communications, Media, Entertainment and Gaming Field Engineering team (CMEG) is hiring a dynamic Solution Architecture (SA) leader who intimately understands the Media ecosystem and how a modern data architecture is critical to advancing their Data & AI initiatives. Additionally, this SA leader will inspire the FLMs and the entire team of Solution Architects by translating the team's vision into a tangible, effective strategy to drive our customers’ data and AI experiences forward. The Director of Solutions Architecture will lead a team of SA Leaders across five business lines: Strat Media, Core Media, Agencies, Ad Tech, and Sports. Reporting to the Tech GM of CMEG, you will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, and data science. Leading the technical split-focused team (pre-sales, technical acumen, demonstrations), you will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that operates efficiently to accelerate Databricks' market growth. The Impact You Will Have - Lead a team of 5 FLMs with a total indirect org size of ~60. - Your team will hire, train, grow, and manage a team of Solutions Architects for a company in high-growth mode. - Make your customers in the Media segment successful with Databricks and provide outsized value to their businesses. - You will maintain a robust hiring pipeline at all times. - Establish relationships across the business to make your customers and team successful. - Partner with sales leadership to hit sales and consumption targets and ensure customer success. - Keep your team of SA Leaders and SAs ahead of the technical curve. - An SA adds value by maintaining advanced knowledge of the technology stack, while tying it back to key initiatives and trends across the Media industry. - You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs. Qualifications - 10+ years of professional experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning). - 5+ years of professional experience in the field, architecting and delivering data-driven solutions for major accounts within the Media industry. - Deep familiarity with the buy-side and supply-side ecosystem. - Very strong understanding of the ad tech and martech industries. - Extensive experience in creating network effects between publishers, ad spenders, and agencies. - Understanding of leagues, teams, and data providers within the sports industry. - Demonstrated expertise with data collaboration ecosystem (e.g. customer data platforms, clean rooms, data marketplaces). - Proven thought leader on key industry imperatives for Media. - 5+ years of experience building and leading technical pre-sales teams - hiring, onboarding, and enabling pre(and post)-sales professionals and leaders. - A deep technical understanding of the impact that Data & AI can drive within the Media and Entertainment industry. - Extensive experience in building out repeatable industry assets and scaling those across a BU+2 and globally to other teams within Databricks. - Trusted advisor to technical executives who guide strategic data infrastructure decisions. - Experience hiring leader and IC candidates, ramping them up to be successful, and promoting them into larger roles. - Build team morale and foster working relationships among Field Engineering, Sales, and other key internal partners. - Experience working with teams across Sales, Product Management, Engineering, and Customer Success. - Must be technical enough to earn the trust of Engineering talent and leadership at Databricks. - Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions that scale. Benefits - Comprehensive benefits and perks that meet the needs of all employees. Company Description Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake, and MLflow.

Role Description This is a contract remote role for a Field Assistant for projects in Alaska. Responsibilities include: - Providing logistical support - Assisting with field operations - Conducting various geophysical surveys - Maintaining and organizing field equipment - Frequent travel to project sites in Alaska - Data collection and reporting - Collaboration with field teams to ensure project goals are met efficiently - Proper adherence to safety and operational guidelines is essential Qualifications - Strong skills in logistical support, field operations, and equipment handling - Ability to work in remote environments and adapt to varying field conditions - Excellent teamwork, problem-solving, and communication skills - Safety-oriented mindset with adherence to operational guidelines - Previous experience related to geophysical surveys or related fields is an advantage - High school diploma or equivalent; post-secondary education in geophysics or geoscience is a plus Company Description Aurora Geosciences provides geology, geophysics, and field operation services across Canada and the United States. From early-stage exploration to advanced programs, Aurora offers services like geological mapping, geophysical surveys, drill supervision, and GIS management. Our integrated approach ensures actionable insights for technical decision-making at all project stages. Aurora’s field crews are adept at working in both remote camps and established project locations.