• Promote and sell BICS as a leading international Messaging Hub for traffic worldwide. • Manage messaging relationships with customers within the assigned portfolio and optimize profitability across both selling and buying activities. • Perform daily monitoring of customer traffic, win-back actions, promotions, and related commercial activities. • Facilitate cross-selling opportunities with customers. • Negotiate termination rates with existing accounts to maintain competitive cost structures for outbound traffic. • Coordinate activities aimed at maximizing traffic volumes, including fraud management activities. • Monitor traffic volumes daily to prevent illegal termination, AIT, and other fraudulent activities. • Participate in and coordinate investigations of fraud cases together with customers and suppliers within the assigned portfolio. • Ensure proper implementation of commercial relations within the operational framework and support effective cooperation with internal teams. • Coordinate financial, technical, legal, and administrative matters related to the messaging business, including billing, collections, dispute resolution, and contracts.

Title: Account Supervisor Location: Boston, MA Job Description: At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. As our Account Supervisor, you will… Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a solution-oriented Account Supervisor who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management. Be Accountable and Responsible - Provide strategic leadership for the Account Management team - Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency - Utilize experience to identify additional business needs and implement solutions - Incorporate senior staff from account management with other departments as project objectives or issues warrant - Manage and grow a team as a mentor and trusted advisor to account team - Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities. These are the qualifications we’re looking for - 5-6 years of account management experience within an advertising environment - Bachelor’s degree or equivalent experience - Experience with multi-channel campaigns, with a strong digital experience (CRM/Website), as well as media - Experience with Veeva PromoMats is a plus - Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc. - Willingness to roll up your sleeves in a highly collaborative environment - Advanced client management skills, especially as it relates to setting and managing client expectations - Superior professional communication and presentation skills - Commitment to the client, attention to detail, and strong problem-solving ability #LI-JK1 #LI-HYBRID At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is [$76,000-$91,250], based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here’s how we live our values at MERGE - Ability. Mastering our craft - Agility. Delivering with a growth mindset - Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

• Establish and exceed sales budgets and other critical business objectives. • Build deep POS (Point of Sale) understanding throughout their distributor to support our internal POS forecasting process. • Accountability for distributor POS, Inventory, and Bookings performance. • Develop and execute business plans that leverage the unique value proposition of the Distributor with the strengths of the Renesas organization. • Develop and build strong relationships throughout their Distributor, collaborate with them, and hold regular business reviews at the Business Unit and Executive levels with the key distributor’s personnel. • Align goals and establish strong internal working relationships with the Renesas Mass Market sales team who are executing strategies at the field level. • Develop and drive Demand Creation programs that enable, motivate, and incentivize distributor personnel to design-in the Renesas portfolio. • Coordinate and manage a consistent product training programs throughout their distributor. • Support the successful implementation of new products introductions. • Gather market intelligence and develop strategies to action opportunities.

Public Relations Account Coordinator Location: Boston, MA; Newburyport, MA; Providence, RI; Rochester, NY; Denver, CO; Dallas, TX Job Description: Boston, MA; Newburyport, MA; Providence, RI; Rochester, NY;Dallas, TX, NY Full Time Entry Level Public Relations Account Coordinator Hybrid: In office Mon-Thurs, Remote - Fri Boston, MA; Newburyport, MA; Providence, RI; Rochester, NY; Denver, CO; Dallas, TX Matter is an independent and thriving brand elevation agency unifying PR, creative services, and marketing.  As we’ve grown, we’ve maintained focus on building and nurturing an inclusive, team-oriented and creative environment because we know that when we tap into our collective brainpower we come up with inspired solutions for our clients, and because it makes for a happy place to work. We work with people we like and can learn from, making our jobs a positive aspect of a balanced life. At Matter, we prioritize employee diversity, equity and inclusion and value everyone’s unique story. We’re proud of the many awards that we’ve garnered as a Top Place to Work and as a Top Agency in the US, but we’re equally as proud of the many organizations that we’ve helped through our agency-wide volunteer initiative. If you’re the kind of professional that takes their work seriously, but also doesn’t take themselves too seriously, this could be the place to grow your career. We’re currently looking for a creative, results-focused Account Coordinator to join our PR team! You'll play a key supporting role in executing client PR programs through traditional media channels. Here’s a mix of what you’ll be doing day to day: - Produce client status reports and briefing materials for meetings - Secure client media opportunities in trade, consumer, business media and other outlets - Conduct reliable and accurate media research (editorial calendars, speaking opportunities, media/analyst list development) and provide teams with industry-relevant news and research - Produce strong written documents, including pitches, speaking opportunity abstracts, client communications, etc. - Actively participate in client/team meetings, offering creative ideas/solutions Along with creativity, drive and self-motivation, your previous experience and attributes will include: - Bachelor’s degree or equivalent relevant business experience - 1+ years of PR experience working with b2b and b2c clients via internships. Prior agency experience is a big plus! - Strong interest in the tech and consumer fields and desire to work with clients in those industries - Adaptable, engaged, and nimble in environments that can be dynamic or fast-paced. - A lifelong learner with an inquisitive mind and a willingness to receive feedback - Collaborative, dependable, and a team player excited to promote a positive work environment - Outstanding written and verbal communication skills Why Matter? A healthy culture requires healthy, happy people. That’s why Matter goes above and beyond to provide exceptional benefits, fun bonuses, and culture perks to our workforce. These include: - Exceptional company culture, monthly FUN events in all offices, happy hours, and surprise rewards throughout the year. - A comprehensive time-off plan that includes PTO, sick time, a yearly winter break, birthdays off, short Fridays EVERY week, and other out of office time to support work/life balance. - Competitive salaries, and lots of room for long-term growth and development - Top notch health, dental, and vision plans - Extensive and ever-growing programs for diversity, equity and inclusion, plus a variety of specialized employee resource groups, diversity focused events and initiatives, and more. - Paid volunteer time through our Helping Hands program. - Matter Wellness program, featuring extracurricular activities and interoffice competitions - Employee referral program (get a $$ bonus for each referral we hire) - Lots of other stellar benefits like a 401K program, pet insurance, FSA and HSA plans, paid parental leave, and so much more. Compensation: The salary for this role is $44,000. Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Matter also participates in the E-Verify program. #LI-PVD #LI-ROC #LI-ALLOFFICES