Role Description Provides operational support for dispatch functions by coordinating freight activity, updating movement records, and helping maintain transportation schedules. Responsibilities - Support daily dispatch scheduling - Enter shipment data into tracking systems - Share updates regarding progress or delays - Review delivery timelines - Assist with load coverage needs - Help maintain organized workflow records Qualifications - Strong interpersonal communication - Computer proficiency - Organized work style - Attention to detail - Ability to follow structured processes - Experience optional Work Environment Professional operations environment centered on shipment coordination, documentation, and consistent communication. Communication Notice Applying for this role authorizes contact regarding your application, interview scheduling, or hiring updates. You may opt out from future messages at any point.

Role Description Serena & Lily is seeking a Custom Order Coordinator to support our customer-facing teams. In this role, you will manage Tailored Upholstery orders and pricing, support custom product initiatives, coordinate Floorplanner uploads, and oversee floor model SKU setup. This position partners closely with Retail, Merchandising, and external vendors to ensure seamless execution of custom offerings within our Design Shops. The ideal candidate is highly organized, detail-oriented, and Excel proficient, with the ability to manage multiple priorities in a fast-paced environment. - Review and submit custom order forms to external vendors for processing - Review Open Order Upholstery reports to ensure all Tailored and COM orders are scheduled and on track. Identify any open orders and partner with stores to obtain any missing information. - Establish upholstery pricing in partnership with vendors and communicate updates to Design Shop teams - Identify and resolve pricing discrepancies in collaboration with cross-functional partners - Serve as a primary point of contact for Retail Support and Design Shop teams, providing timely and accurate product information - Manage SKU setup and maintenance across product categories, including floor models, ensuring data accuracy - Maintain Custom Upholstery and Custom Rug assortments, ensuring information is current and complete - Coordinate product uploads in Floorplanner - Create and analyze reports supporting the Tailored Upholstery program - Build and maintain strong relationships with cross-functional teams and vendors - Drive process adherence and data integrity by following established workflows and escalating risks as needed Qualifications - Bachelor’s degree or equivalent experience - 2-3 years Retail Experience, Home Furnishings Preferred - Interest in Custom Upholstery or Product Operations - Strong attention to detail and organizational skills - Analytical mindset with comfort working in Excel - Ability to manage multiple priorities in a fast-paced environment - Clear and effective written and verbal communication skills - Collaborative approach with a focus on team success Requirements - Compensation: $60-65K depending on experience - Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. - Employees can enroll in our company’s 401k plan. - During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

• Advise clients at management and C-level to improve IT performance and ensure future viability. • Analyze and assess the IT organization (including IT infrastructure, operations, and IT Service Management) to identify strengths and weaknesses. • Optimize processes and define clear responsibilities to ensure effective and efficient delivery of IT operations. • Provide functional leadership to consultants and support their professional development.

• Together with our clients, you optimize IT operations so that IT is stable, efficient, and aligned with business needs. • Analyze and assess the IT organization (including IT infrastructure, operations, IT service management) to identify strengths and weaknesses. • Evaluate the latest market technologies and tools and assess how they can contribute to improving the customer's existing processes. • Optionally, you may take on technical leadership and mentor Junior Consultants in joint projects.