Role Description Serena & Lily is seeking a Custom Order Coordinator to support our customer-facing teams. In this role, you will manage Tailored Upholstery orders and pricing, support custom product initiatives, coordinate Floorplanner uploads, and oversee floor model SKU setup. This position partners closely with Retail, Merchandising, and external vendors to ensure seamless execution of custom offerings within our Design Shops. The ideal candidate is highly organized, detail-oriented, and Excel proficient, with the ability to manage multiple priorities in a fast-paced environment. - Review and submit custom order forms to external vendors for processing - Review Open Order Upholstery reports to ensure all Tailored and COM orders are scheduled and on track. Identify any open orders and partner with stores to obtain any missing information. - Establish upholstery pricing in partnership with vendors and communicate updates to Design Shop teams - Identify and resolve pricing discrepancies in collaboration with cross-functional partners - Serve as a primary point of contact for Retail Support and Design Shop teams, providing timely and accurate product information - Manage SKU setup and maintenance across product categories, including floor models, ensuring data accuracy - Maintain Custom Upholstery and Custom Rug assortments, ensuring information is current and complete - Coordinate product uploads in Floorplanner - Create and analyze reports supporting the Tailored Upholstery program - Build and maintain strong relationships with cross-functional teams and vendors - Drive process adherence and data integrity by following established workflows and escalating risks as needed Qualifications - Bachelor’s degree or equivalent experience - 2-3 years Retail Experience, Home Furnishings Preferred - Interest in Custom Upholstery or Product Operations - Strong attention to detail and organizational skills - Analytical mindset with comfort working in Excel - Ability to manage multiple priorities in a fast-paced environment - Clear and effective written and verbal communication skills - Collaborative approach with a focus on team success Requirements - Compensation: $60-65K depending on experience - Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. - Employees can enroll in our company’s 401k plan. - During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

• Advise clients at management and C-level to improve IT performance and ensure future viability. • Analyze and assess the IT organization (including IT infrastructure, operations, and IT Service Management) to identify strengths and weaknesses. • Optimize processes and define clear responsibilities to ensure effective and efficient delivery of IT operations. • Provide functional leadership to consultants and support their professional development.

• Together with our clients, you optimize IT operations so that IT is stable, efficient, and aligned with business needs. • Analyze and assess the IT organization (including IT infrastructure, operations, IT service management) to identify strengths and weaknesses. • Evaluate the latest market technologies and tools and assess how they can contribute to improving the customer's existing processes. • Optionally, you may take on technical leadership and mentor Junior Consultants in joint projects.

Position: Enrollment Team – Registered Nurse Monogram Health is looking for a skilled Registered Nurse eager for the opportunity to make a difference in patients' lives. The Enrollment RN is a key member of the Monogram Health Team who helps set up our patients with Monogram Health’s services. The patients we serve often struggle with multiple serious diseases. Enrollment RNs help our patients access Monogram Health’s services to improve their quality of life in the home and slow the progression of multiple chronic diseases, enabling positive health outcomes. As a Registered Nurse, you are an integral part of building trusting relationships with patients, so that they can experience a high quality of life at home. You will be instrumental in building our patient panels, where the patients can directly experience the impact of our care. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. Here at Monogram, we strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Responsibilities · Conduct telephonic enrollment visits and develop care plans · Perform patient health assessments and surveys as required · Collect signed consents from patients to participate in Monogram Health’s program · Schedule follow up visits with Monogram Health’s medical providers to provide in-home access to multi-specialty healthcare · Inventory and reconcile medications, and encourage medication and treatment adherence · Provide education and coaching around medications, medical conditions, diet, exercise, and lifestyle choices Position Requirements · Current active, unencumbered compact nursing license · Fully remote, telephonic position · Self-starter with the ability to work independently with minimal supervision · Ability to show empathy and quickly build relationships with patients · Graduate of an accredited School of Nursing · 2+ years previous experience working in care management and/or with CKD/ESRD patients · Excellent verbal communication skills on the phone · Familiarity with Microsoft Office and mobile phone and web-based applications Benefits · Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts - Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources - Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave - Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and Benefit Hub for employee discounts Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.