Senior Technical Content Manager United States DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! We are looking for a Senior Technical Content Manager to join our Product Management team, reporting to the Vice President of Product. In this role, you will own the systems that sit at the intersection of technical writing, AI training, and customer experience strategy. In this role, you will own three core programs: our external Knowledge Base, our customer-facing Community platform, and our AI Support Bot — effectively serving as the product owner of its knowledge architecture. The ideal candidate is a sharp, autonomous content operator who can move between writing technically precise documentation, analyzing AI interaction data, and driving cross-functional improvements — often in the same day. Eligible candidates have experience working successfully in a small to mid-sized, fast-paced, hyper-growth SaaS startup or scale-up. This is a full-time role eligible for candidates in the United States or Canada who can work full-time ET hours. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions! In this role, you will: - Own the end-to-end lifecycle of Help Center content — writing, editing, publishing, archiving, and auditing — in order to maintain a reliable, authoritative self-service resource for customers, partners, and frontline teams - Apply established content style guides and governance standards consistently across all content in order to ensure a cohesive, on-brand customer experience - Conduct regular content gap analysis and maintain a prioritized content roadmap in order to stay ahead of customer and product needs - Collaborate with Product and Engineering to ensure documentation keeps pace with releases in order to reduce support load and improve customer outcomes - Moderate and manage our customer community platform, responding to posts with accurate, helpful answers in order to maintain a welcoming, on-brand environment and surface recurring themes for KB prioritization - Own the knowledge base that powers our AI support assistant — writing, editing, and maintaining training content — in order to improve bot accuracy and customer resolution rates - Analyze AI interactions for patterns, knowledge gaps, and escalation data in order to identify systemic issues and translate findings into actionable content improvements - Maintain SOPs for KB content creation, community moderation workflows, and frontline error reporting in order to keep processes scalable and consistent   To qualify for this role, you have: - 5+ years of experience in technical writing, knowledge management, or content strategy, ideally in a SaaS environment - Proven experience training or maintaining an AI support bot or similar conversational AI tool - Strong technical writing skills with the ability to translate complex product behavior into clear, customer-facing documentation - Demonstrated ability to work independently and manage multiple priorities without close supervision - Comfort working cross-functionally to gather information from engineers, PMs, and support teams - Exceptional written communication — you write clearly, concisely, and in the right voice for the audience - Ability to work hours overlapping with ET hours - Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future Bonus points for: - Working knowledge of HTML, CSS, and Markdown - Experience with DNS, network security, or cybersecurity products - Familiarity with Zendesk Knowledge, Confluence, or similar KB platforms - Experience with community platforms such as Canny, Discourse, or similar - Background in content analytics and performance optimization We Offer: - Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow. - Passionate and intelligent colleagues who work hard and have a good time doing it - Paid company-wide week off at the end of each year - Flexible Vacation Policy - Awesome company swag - Full medical, dental, and vision benefits for US, UK, and Canada-based employees - Full short-term disability and life benefits; available long-term disability - Retirement savings account options with vested company matching for qualifying employees - In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!   DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process. DNSFilter participates in the E-Verify program. At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team. U.S. hiring salary range $90,000 - $100,000 USD

Web Content Manager - Front End Developer    Chicago, IL Freelance             Remote       $40 - $45 /hr   Web Content Manager / Front End Developer (Part-Time Contract) Scope: REMOTE freelance / contract Duration: A few months (with potential to extend) Hours per week: 10 hours Pay Range: $40-$45 per hour note - client is requesting someone who can be available during businss hours Job Description Our nonprofit / association client is seeking a Web Content Manager / Front End Developer to support their digital team on a part-time contract basis.  This role will focus on handling small to mid-sized website updates and maintenance tasks across multiple web properties. The role will be 70% content management (e.g. updating copy, imagery) on webpages, 15% resizing or editing graphics for web and 15% minor front end and back end tweaks (e.g. buttons not working properly). This is to support their Senior FED who needs to prioritize bigger more complex projects.  Responsibilities - Manage small ticket web updates and enhancements - Update logos, images, taglines, and copy across various web pages - Add events, blog posts, and marketing content to content-managed sites - Create and update links and page elements as needed - Troubleshoot basic front-end and light back-end issues as they arise - Collaborate closely with internal front-end development and marketing teams Requirements / Capabilities - Availability to work approximately 10 hours per week during standard business hours - Preference for availability Tuesday through Thursday but this is a flexible requirement - Comfortable working within an existing codebase - Strong attention to detail and ability to handle routine website updates efficiently - Experience collaborating with developers and non-technical stakeholders - Ability to manage multiple small requests independently In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. For Everforth Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. Casey Buss is recruiting for this position Email me your resume to apply for this job Apply For This Job Refer a Friend This job was posted on May 04, 2026 and last updated on May 04, 2026 and is open for 60 days. EEO Employer Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. About Everforth Creative Circle Everforth Creative Circle matches creative and marketing professionals with hiring managers looking for talent. The above listing is for a position with one of our clients. If you're a good fit for this role or another we're currently working on, a recruiter will reach out to you directly. We only contact the applicants who are the best fit for the position, so if you do not hear back, please take a look at the other roles we have available. Thank you for your interest!

Role Description Sifflet is the Control Plane for Data and AI. We're hiring a Product Marketing Manager to own positioning, messaging, competitive intelligence, sales enablement, and launches. This is a technical PMM role. You'll work directly with Product, Sales, and the CEO on the materials and narratives that drive pipeline and close deals - for an audience of data engineers, analytics leaders, and CDOs. - Own positioning and messaging for our platform and AI agents - Build sales enablement AEs actually use - one-pagers, primers, demo narratives - Lead product launches end-to-end - Write technical content that earns credibility with data engineers - Support major industry events with messaging and materials Qualifications - Working knowledge of data infrastructure (Snowflake, BigQuery, Databricks, dbt, Airflow, BI tools) - Basic data engineering fluency: you have a basic understanding of data infrastructure, can understand lineage, and follow a conversation about pipelines and schema changes without losing the thread - Strong writing. Sharp, factual, no fluff - Comfort with speed and ambiguity Requirements - Prior product marketing experience is not needed.

• In close partnership with the Content Strategy Manager of the Forma Construction and Data team, define and drive the end-to-end content strategy to deliver high-quality, trusted, contextual, personalized, and AI-forward experiences at scale • Partner closely with Product, Design, Engineering, Research, Data Science, and other cross-functional roles to ensure content is integrated early and effectively into the product development process on top priorities • Architect holistic content systems and frameworks that drive coherence and shared standards across a broad portfolio while providing flexibility that accounts for nuanced needs • Guide the design of learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk’s AI-forward product direction • Continuously explore and improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, innovation, and impact at scale • Develop scaling strategies including empowering partners, evolving approaches to support documentation, and leveraging AI • Design and facilitate workshops and discussions that drive ideation, build relationships, support learning, and create alignment to enable efficient execution with excellent results • Define success metrics for content quality and effectiveness and partner with cross-functional teams to evaluate and continuously improve the experience through research and iteration • Coach others and raise the practice of content strategy by modeling strong systems thinking, AI-forward ways of working, and high standards for craft and execution • Collaborate with content strategists across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem • As a senior member of the AEC Content Strategy team, contribute to strategic initiatives, nurture team culture, foster learning opportunities, and mentor members