• Lead our Copy and Graphics Teams • Ensure all creative output especially email and SMS is high quality, on-brand and performance-driven • Manage, guide, and develop both the Copywriting and Graphics teams through clear direction, mentorship and hiring support • Drive the creation of on-brand, high-converting Email and SMS content • Align copy and design efforts with client goals and strategy teams • Work with Account Managers to achieve client revenue and engagement targets • Address creative-related client concerns professionally and efficiently • Ensure all creative assets are mobile and dark mode friendly • Leverage Klaviyo features and apply basic HTML/CSS for email builds

• Define a cohesive creative strategy aligned with brand and business objectives • Translate marketing goals into innovative concepts and executions • Establish creative standards across all brand communications • Direct asset development across internal comms, external collateral, web/digital, and event activations • Oversee production from concept through final delivery • Provide clear direction and feedback to designers, copywriters, and external partners • Partner with marketing and cross-functional stakeholders to develop creative briefs and gain alignment • Present concepts and strategies to senior leadership • Monitor industry trends, competitive landscape, and emerging techniques • Lead integrated campaigns spanning print, digital, video, experiential, and emerging platforms • Ensure consistent brand expression across all touchpoints • Build, mentor, and manage a high-performing creative team • Oversee freelancers, vendor and agency relationships • Foster a collaborative, innovative creative culture

Title: Associate Creative Director Location: Springdale United States Job Description: Minimum: USD $70,400.00/Yr. Maximum: USD $96,679.00/Yr. Market Type: Remote Associate Creative Director At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Associate Creative Director to perform all tasks related to graphic design in support of Marketing Services efforts. Assists the Creative Director and other members of the creative team partnering with account leaders in strategic thinking efforts to define project assignments and develop and execute creative solutions. Bring your skills and build your career with Marketing Services, the marketing division of the Company, where our focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more. We form close relationships with leading brands and retailers that matter most. Apply today! What we offer: - Full-Time Benefits (Medical, Dental, Vision, Life) - 401(k) with company match - Training and Career Development - Generous Paid Time-Off Responsibilities: - Establish, manage, and maintain the creative direction and goals for specific projects ensuring they fit the Client/Retailer, brand, and business objectives. - Manage projects from beginning through completion ensuring all deliverables are met. - Develop and execute creative solutions of the highest standard. - Mentor Jr. team members to assure achievable workload balance, effective challenges for each member's skill level, and career development. - Provide guidance to the Creative team relative to the team's knowledge and understanding of the Client's business and marketing needs and situations. - Manage fiscal job budgets and utilization of all team members to prepare reports as needed. Qualifications: - High School Diploma or GED required; Bachelor's Degree in Advertising, Graphic Design, Communications, Journalism or equivalent job-related experience is preferred - 5+ years of experience in the industry - 5+ years of experience in consumer products, media, or agency - Excellent written and verbal communication skills; Ability to visualize and plan objectives and goals strategically with the ability to make oral presentations - Skill in supervising to include delegating responsibility, training and evaluating the performance - Ability to effectively utilize MAC computers and current fluency in relevant computer programs such as: Illustrator, Photoshop, InDesign, QuarkXPress, Acrobat, and MS Office Suite (Word, Excel, PowerPoint, Entourage)

• Manage and support the creative direction and execution of CIAT brand assets across digital and print channels • Ensure consistency and quality across all creative outputs, including website design, landing pages, advertising creatives, social media assets, email design, and video content • Collaborate closely with other members of the marketing team to concept, develop, and execute integrated marketing campaigns that drive engagement and conversions • Manage and prioritize all incoming creative requests, ensuring projects are delivered on time and aligned with business priorities • Develop and maintain creative workflows, timelines, and project tracking systems to support efficient execution • Provide ongoing coaching, mentorship, and professional development support to direct reports • Conduct regular 1:1 meetings, performance check-ins, and career development planning with creative team members • Delegate projects effectively while maintaining accountability for final deliverables and overall quality • Execute hands-on creative work as needed, including graphic design, video editing, and light web design updates • Manage the ongoing maintenance of CIAT’s brand identity, visual guidelines, and design systems • Oversee the design and optimization of website pages and landing pages with a focus on user experience and conversion performance • Contribute to conversion rate optimization (CRO) efforts by testing and improving creative elements such as layouts, messaging, and visual hierarchy • Manage relationships with external creative vendors or freelancers as needed • Ensure all creative assets align with CIAT’s compliance requirements, including Federal, State, accreditation, and institutional policies • Partner with HR to coach and counsel employees as needed • Manage and enforce timekeeping policies to ensure accuracy and timely processing of employee timecards • Conduct timely, accurate, and fair performance reviews, free from bias • Ensure a safe, secure, and ethical work environment • Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met • Follow communication guidelines to ensure high levels of customer satisfaction and professionalism • Embody CIAT’s mission, vision, purpose, and values