• Lead GFiber’s peering, caching and transit infrastructure design and IP planning. Optimizing traffic engineering, IX/Transit/CDN integrations, capacity planning to ensure optimal latency and cost-efficiency across the edge. • Partner with software teams and Network Reliability Engineering team on the design and development of the GFiber automation stack, advancing low & zero touch operations and rapid configuration deployments across the core and edge • Define and evolve standards for network observability and network health, integrating telemetry, fault management, and incident data to drive actionable insights and implement auto-remediation strategies. • Serve as the Tier-3 escalation for complex routing, convergence, or large-scale DDoS issues, contribute to root cause analysis and propose remediation workflows to prevent recurrence. • Collaborate with Product and Software teams to enable advanced service offerings (e.g., L2/L3 VPNs, DIA) and influence vendor roadmaps to align with GFiber’s business goals.

Serve as the primary contact for state Medicaid agencies, manage enrollment processes, ensure compliance with Medicaid requirements, and build relationships with providers to resolve enrollment issues effectively.

Title: PART-TIME Palo Alto Firewall Network Engineer Department:Staff Location:Washington, DC Job Description: Transforming the Business of Government InquisIT is a high-energy, forward-thinking, advanced technology company that provides the Federal Government and select private-sector organizations with an impressive array of services and solutions. Company expertise includes Systems Engineering, Enterprise Infrastructure, Cyber Security, Management Services, and Software Support. The company demonstrates a new brand of leadership—one that fosters trust, integrity, excellence, and yields high degrees of success and loyalty among employees and customers. How do we do it? We give customers something different. InquisIT is a company that demonstrates relentless dedication and commitment to its customers and our people; a company that has been brought in on multiple occasions to clean up after large integrators; a company that delivers real results and metrics—versus ideas and concepts; a company that thinks that the old “80% is good enough” should never be tolerated in government; and a company that believes in being a steward of the American taxpayer in everything we do. Why do we feel this way? We embrace the belief that by providing the best service possible to the government, we ultimately provide the best service to our nation. POSITION SUMMARY: InquisIT is seeking a part-time Palo Alto Firewall Engineer to support and maintain secure network and firewall operations for customer cloud, data center, and on-premise environments in Washington, DC. The ideal candidate will have strong hands-on experience configuring and managing Palo Alto firewalls, creating and maintaining firewall policies and rule sets, troubleshooting network connectivity issues, and supporting secure enterprise network operations. This role will initially require on-site support in Washington, DC for approximately the first 60 days for onboarding, knowledge transfer, and environment familiarization. Following this period, the position is expected to transition primarily to remote support with occasional on-site requirements as needed. This is a part-time role of about 20 hours per week on-site initially then moving to 5-10 hours a week based on operational requirements and needs. Once the hours reduce, the role will be primarily remote. Primary Job Responsibilities: - Configure, administer, maintain, and support Palo Alto firewalls - Create, modify, and optimize firewall rules, NAT policies, and security policies - Configure and troubleshoot site-to-site and remote access VPNs - Monitor firewall performance, traffic flows, and network connectivity - Troubleshoot firewall, routing, and network communication issues - Support network segmentation and access control initiatives - Review and maintain firewall configurations and rule documentation - Perform firewall policy reviews and cleanup activities - Collaborate with infrastructure and security teams to maintain secure network operations - Support scheduled maintenance activities and occasional after-hours changes as needed Experience and Qualifications: - 7+ years of hands-on experience supporting enterprise firewall and network security environments - Bachelor’s degree or equivalent experience - Strong experience administering Palo Alto firewalls required - Experience creating and managing firewall rules, NAT configurations, and VPN connectivity - Strong understanding of routing, switching, TCP/IP, and network security principles - Experience troubleshooting enterprise network and firewall issues - Familiarity with Cisco firewall technologies preferred - Strong documentation and communication skills - Ability to work independently in a part-time support capacity Preferred Skills and Certifications: - PCNSE (Palo Alto Networks Certified Network Security Engineer) - CISSP - CISA - Security+ InquisIT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, InquisIT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. *The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Role Description The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services. This role requires strong hands-on experience with modern voice technologies and the ability to troubleshoot, manage, and optimize production environments. The role will work closely with distributed engineers, customers, and cross-functional IT teams to deliver stable, secure, and high-quality voice services. - Support day-to-day operations, administration, and maintenance of voice and UC platforms - Implement voice solutions in on-prem, cloud, and hybrid environments - Troubleshoot voice, video, messaging, and endpoint issues - Participate in UC migration and deployment projects - Monitor service performance, quality, and availability - Maintain accurate system documentation and diagrams - Assist with patching, maintenance windows, and upgrades - Collaborate with networking and security teams on UC-related initiatives - Provide customer and end-user support for voice services - Participate in problem resolution and root-cause analysis - Follow change management and ITSM processes Qualifications - Strong knowledge with voice solutions including H.323, MGCP, SIP, SCCP protocols, codecs (G.711, G.729, etc.) and Digital/Analog telephony - Voice gateways and SBCs and Emergency Responder - RTP, SRTP, SIP protocol fundamentals - QoS support for voice workloads - Fluent English language skills required: verbal and written communication - Self-motivated and disciplined - Strong stakeholder relationship management skills - Strong investigative and analysis skills - Strong technical and process design and implementation skills - Strong communication and presentation skills along with the ability to work in a highly collaborative environment - Strong customer focused and ability to manage customer expectations Requirements - Bachelor’s degree preferred or equivalent experience - 3–5 years supporting enterprise voice or UC environments - Experience in enterprise or MSP environments preferred - Strong troubleshooting and customer service capability - Experience supporting Cisco or similar technologies; Microsoft & Zoom preferred Benefits - Optional experience with Service Now (ticketing tool) - Phone deployment tools (Polycom Provisioning Manager) - ACD (IPCC, Finesse, Genesys) - Variphy - IR (Integrated Research) monitoring tool - Informast - Familiarity with multicast - Phoneview - Cisco UCS - ESX V-Center - Veeam - Cabling and punch down tools / Fluke testers Preferred Certifications - CCNP Collaboration (or equivalent) - CCNA / CCNP Enterprise (networking focus) - Microsoft Teams / Collaboration certifications