Serve as the primary contact for state Medicaid agencies, manage enrollment processes, ensure compliance with Medicaid requirements, and build relationships with providers to resolve enrollment issues effectively.

Title: PART-TIME Palo Alto Firewall Network Engineer Department:Staff Location:Washington, DC Job Description: Transforming the Business of Government InquisIT is a high-energy, forward-thinking, advanced technology company that provides the Federal Government and select private-sector organizations with an impressive array of services and solutions. Company expertise includes Systems Engineering, Enterprise Infrastructure, Cyber Security, Management Services, and Software Support. The company demonstrates a new brand of leadership—one that fosters trust, integrity, excellence, and yields high degrees of success and loyalty among employees and customers. How do we do it? We give customers something different. InquisIT is a company that demonstrates relentless dedication and commitment to its customers and our people; a company that has been brought in on multiple occasions to clean up after large integrators; a company that delivers real results and metrics—versus ideas and concepts; a company that thinks that the old “80% is good enough” should never be tolerated in government; and a company that believes in being a steward of the American taxpayer in everything we do. Why do we feel this way? We embrace the belief that by providing the best service possible to the government, we ultimately provide the best service to our nation. POSITION SUMMARY: InquisIT is seeking a part-time Palo Alto Firewall Engineer to support and maintain secure network and firewall operations for customer cloud, data center, and on-premise environments in Washington, DC. The ideal candidate will have strong hands-on experience configuring and managing Palo Alto firewalls, creating and maintaining firewall policies and rule sets, troubleshooting network connectivity issues, and supporting secure enterprise network operations. This role will initially require on-site support in Washington, DC for approximately the first 60 days for onboarding, knowledge transfer, and environment familiarization. Following this period, the position is expected to transition primarily to remote support with occasional on-site requirements as needed. This is a part-time role of about 20 hours per week on-site initially then moving to 5-10 hours a week based on operational requirements and needs. Once the hours reduce, the role will be primarily remote. Primary Job Responsibilities: - Configure, administer, maintain, and support Palo Alto firewalls - Create, modify, and optimize firewall rules, NAT policies, and security policies - Configure and troubleshoot site-to-site and remote access VPNs - Monitor firewall performance, traffic flows, and network connectivity - Troubleshoot firewall, routing, and network communication issues - Support network segmentation and access control initiatives - Review and maintain firewall configurations and rule documentation - Perform firewall policy reviews and cleanup activities - Collaborate with infrastructure and security teams to maintain secure network operations - Support scheduled maintenance activities and occasional after-hours changes as needed Experience and Qualifications: - 7+ years of hands-on experience supporting enterprise firewall and network security environments - Bachelor’s degree or equivalent experience - Strong experience administering Palo Alto firewalls required - Experience creating and managing firewall rules, NAT configurations, and VPN connectivity - Strong understanding of routing, switching, TCP/IP, and network security principles - Experience troubleshooting enterprise network and firewall issues - Familiarity with Cisco firewall technologies preferred - Strong documentation and communication skills - Ability to work independently in a part-time support capacity Preferred Skills and Certifications: - PCNSE (Palo Alto Networks Certified Network Security Engineer) - CISSP - CISA - Security+ InquisIT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, InquisIT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. *The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Role Description The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services. This role requires strong hands-on experience with modern voice technologies and the ability to troubleshoot, manage, and optimize production environments. The role will work closely with distributed engineers, customers, and cross-functional IT teams to deliver stable, secure, and high-quality voice services. - Support day-to-day operations, administration, and maintenance of voice and UC platforms - Implement voice solutions in on-prem, cloud, and hybrid environments - Troubleshoot voice, video, messaging, and endpoint issues - Participate in UC migration and deployment projects - Monitor service performance, quality, and availability - Maintain accurate system documentation and diagrams - Assist with patching, maintenance windows, and upgrades - Collaborate with networking and security teams on UC-related initiatives - Provide customer and end-user support for voice services - Participate in problem resolution and root-cause analysis - Follow change management and ITSM processes Qualifications - Strong knowledge with voice solutions including H.323, MGCP, SIP, SCCP protocols, codecs (G.711, G.729, etc.) and Digital/Analog telephony - Voice gateways and SBCs and Emergency Responder - RTP, SRTP, SIP protocol fundamentals - QoS support for voice workloads - Fluent English language skills required: verbal and written communication - Self-motivated and disciplined - Strong stakeholder relationship management skills - Strong investigative and analysis skills - Strong technical and process design and implementation skills - Strong communication and presentation skills along with the ability to work in a highly collaborative environment - Strong customer focused and ability to manage customer expectations Requirements - Bachelor’s degree preferred or equivalent experience - 3–5 years supporting enterprise voice or UC environments - Experience in enterprise or MSP environments preferred - Strong troubleshooting and customer service capability - Experience supporting Cisco or similar technologies; Microsoft & Zoom preferred Benefits - Optional experience with Service Now (ticketing tool) - Phone deployment tools (Polycom Provisioning Manager) - ACD (IPCC, Finesse, Genesys) - Variphy - IR (Integrated Research) monitoring tool - Informast - Familiarity with multicast - Phoneview - Cisco UCS - ESX V-Center - Veeam - Cabling and punch down tools / Fluke testers Preferred Certifications - CCNP Collaboration (or equivalent) - CCNA / CCNP Enterprise (networking focus) - Microsoft Teams / Collaboration certifications

Role Description The Network Engineer will be part of the team responsible for all design, implementation, and support of network infrastructure within our multi-tenant Data Centers, public cloud, and customer sites. This role will be an internal technical position focusing on the overall architecture, initial configuration, and deployment of network infrastructure as well as documentation of all processes and procedures in support of the network infrastructure. This individual will also be the ultimate point of escalation for network incidents within the environment. - Run the production network infrastructure that supports our core platform, products, and services with a consistent focus on availability and performance. - Resolve incidents quickly and empower the Infrastructure Operations Center to support our customers and services. - Work directly with customers, sales, product management, and other engineering teams to design, build, and operate solutions that align to customer needs. - Implement existing network service design models or create new models where needed. - Measure and optimize network performance and reliability, pushing capabilities forward to align with customer needs. - Work with the Infrastructure Operations Center (IOC) and customers during incident or request escalation. - Provide enablement to the IOC through collaborative runbooks and tools that simplify network operations. - Build high performance and reliable network systems, amplifying expertise through documentation and automation. Qualifications - Excellent verbal and written communication skills. - Ethical and critical thinking. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software. - Competency in one or more public cloud providers required (AWS, GCP, Azure, IBM Cloud). - Strong understanding of network troubleshooting, TCP/IP, VLANs, public cloud connectivity (interconnect, direct connect, express route), IPsec VPN, VXLAN, EVPN, Spine/Leaf Architecture, VRF. - Fluent English language skills required: verbal and written communication. - Experience working with multicultural teams and customers. - Self-motivated and disciplined. - Excellent meeting facilitation skills, including teleconference and web conference. - Participate in a rotating 24/7 on-call rotation. - Ability to work as part of a team and provide mentorship. - Excellent interpersonal skills and ability to communicate effectively with customers and non-technical personnel. - Ability to thrive in a fast-paced environment, quickly resolve complex problems using analytical skills, technical expertise, or research. Requirements - Bachelor’s degree preferred. - 3+ years of IT experience. - ITSM foundation training required. - Experience with BGP required, OSPF desired. - Experience working with multi-tenant network environments. - Experience with Arista, Cisco, or Cumulus preferred; Mellanox optional. - Experience with VMware NSX-T desired. - Experience with automation tools and languages (Ansible, Terraform, git, Python, Go). - Experience with modern telemetry-based monitoring and data collection methods such as Telegraf, gnmi, OpenTelemetry, and Prometheus exporters for network devices a plus. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.