• Contribute to the Success of the Team • Partners with Regional and Department Leadership to ensure a unified approach to problem solving and department goals. • Allocates project work to align employee strengths, interests, goals, growth opportunities, and workloads. • Coaches core competencies and skill development, for employees to apply in their day-to-day work. • Supports project teams to have direct and effective communication. • Leverage enterprise business tools to drive organizational improvements. • Leads initiatives to achieve team and company goals. • Works with the Regional Leaders to shape the team environment, in which people are fulfilled and growing towards maximum potential. • Celebrates successes and acknowledges accomplishments of the team. • Participates in department recruiting and hiring efforts. • Establish & Guide Professional Development Plans • Works with employees to align personal values, professional goals, position responsibilities, and project opportunities into a professional development plan. • Synthesizes and communicates feedback to employees based on direct interactions and information gathered from project teams. • Identifies growth opportunities and provides coaching to overcome challenges proactively. • Coaches and provides guidance on short, medium and long-term career direction. • Identifies when HR support is needed and collaborates effectively. • Effectively manages to achieve positive team engagement and fulfillment. • Support Business Development for New and Existing Clients: • Support sales and marketing as subject matter expert for Planning Service’s solutions. • Identifies and supports cross-sell and upsell opportunities of all Gordian solutions and collaborates with regional sales account executives to develop further. • Develops and sustains long-term relationship management strategies for clients in collaboration with Regional Leader or Regional Sales rep as needed; collaborates with Project Managers in support of client relationship management; partners with Resource Leaders to achieve project execution and overcome barriers to customer delivery. • Delivers thought leadership to the industry. • Participates in the improvement of our products, in response to industry needs and customer feedback.

• Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction • Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence • Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations • Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits • Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance • Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans • Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes • Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

Role Description The VIXXO Construction Manager is responsible for managing and leading both individual, multi-disciplined convenience store construction project solutions (including NTI, R&R, Major/Minor Remodels, Acquisitions, etc.) for clients. The role has direct accountability for on-time project delivery, financial goals and meeting all project objectives. The Construction Manager also participates in business development, client engagement and special projects as required. Who Will Love This Job - Advisor: You build rapport by offering strategic value in every interaction. You are trusted internally by cross-functional partners, as well as externally by our customers, for your strategic inputs. - Driver: You enjoy opportunities to work at a faster than average pace and following things through to completion. - Relationship Builder: You naturally work with different personalities and build customer relationships as a trusted point of contact for any issues that arise. Top 3 Responsibilities - High volume project management for individual construction projects ranging in scope from $5,000 to $500,000 including planning, design, construction execution, occupancy and closeout. - Accountable for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes. - Interfaces directly with clients to define project requirements. Prepares scope of work, cost estimate & budget, work plan schedule & milestones, and quality control. Qualifications - Minimum six years of direct Construction or Project Management experience and/or training. - Previous experience working with convenience stores (C-stores) a plus. - Demonstrated ability to read and understand architectural and engineering drawings and forecast and prepare budgets. - Demonstrates capability to read, understand and apply standards to complex documents including but not limited to: agreements/contracts, work letters, detailed SOW, surveys and construction drawings. - Bachelor's degree in Construction Engineering, Civil Engineering or Construction Management and/or PMP certification preferred.

Role Description As a Project Manager I, you will serve as a trusted advisor and long-term partner to districts, ensuring they adopt and implement Panorama’s products with clarity, confidence, and meaningful connection to their strategic goals. You will maintain ownership and accountability across the entire client lifecycle—from onboarding through sustained use—offering guidance, structure, and proactive insights that enable districts to realize the full value of the Panorama platform. - Translate district priorities into actionable project plans. - Ensure data accuracy and platform reliability. - Lead cross-functional coordination across teams. - Leverage experience to translate goals and outcomes to technical use cases. - Track and manage progress, manage client expectations, and present thoughtful solutions. - Manage multi-product projects and advise clients on best practices for implementation and adoption. - Unblock progress through collaboration with technical and operational teams. - Maintain platform accuracy and reliability. Qualifications - 1-3 years of relevant experience managing multi-stakeholder projects within an assigned client portfolio, ideally within SaaS, education, or related consultative environments. - Strong project management skills, with the ability to translate strategy into executable plans and drive progress across competing priorities. - Demonstrated success building and maintaining client relationships, with the judgment to guide expectations and present thoughtful alternatives. - Ability to scope and navigate technical concepts, data structures, and system configurations with accuracy and clarity. - Experience collaborating across cross-functional teams to solve challenges and ensure delivery excellence. - High level of organization, attention to detail, and comfort managing multiple projects simultaneously. - Product fluency and curiosity—able to learn, understand, and explain how platform features support client goals. - Experience with school districts, government agencies, or mission-driven organizations is a plus. Requirements - Manage a portfolio of 30-40 small- to medium-sized school district clients, representing approximately $2M in annual revenue. - Translate district goals and strategic priorities into actionable project plans, timelines, and measurable outcomes. - Leverage insights from cross-district experience to guide expectations, inform trade-offs, and shape implementation plans. - Present options and alternatives to help clients solve challenges efficiently and sustainably. - Manage client expectations in partnership with Account Managers. - Understand state legislation and incorporate it into best practice advising. - Manage complex onboarding and ongoing delivery projects across the full Panorama product suite. - Coordinate and facilitate project calls. - Track project timelines and milestones. - Oversee post-training platform refinement and ensure clients are ready for adoption. - Unblock project progress by coordinating with internal SMEs, escalating issues, and securing timely responses. - Own platform accuracy, data integrity, and overall reliability for assigned client portfolios. - Verify initial data access and readiness, including file receipt and header accuracy. - Oversee technical rollover processes and manage change requests following rollover completion. - Ensure system correctness through internal QA, data checks, and coordinated reviews before client-facing milestones. - Drive alignment across Implementation, Support and Survey Operations to ensure cohesive delivery. - Route product functionality questions, enhancement requests, and technical issues to the appropriate internal teams. - Coordinate ticket tracking and resolution across Integration, Survey Operations, Technical Support, and Product enhancement requests. - Contribute to a streamlined delivery model that reduces handoffs and strengthens partnership continuity. - Build deep product expertise across Panorama’s full suite to support client use cases and long-term adoption. - Educate clients on platform functionality, new enhancements, and best practices. - Support clients in enabling features such as Solara, survey instruments, Check-Ins, Enhanced Survey Reporting, and self-service tools. - Track and manage enhancement requests in partnership with Account Managers. Benefits - Base salary range: $65,200 - $87,000 USD annually. - Annual bonuses or commission awards. - Equity awards. - 401K with an employer match. - Health, dental, vision, life insurance, and short-term and long-term disability coverage. - Flexible spending account for health care and dependent care. - Wellness Reimbursement. - Work from Home Reimbursement. - Flexible vacation policy. - Parental leave program. - Company Issued Laptop.