• Create content such as blog posts, videos, tutorials, screencasts, sample code, and livestreams. • Write code, such as samples, or contributing to the product. • Inspire new and existing customers with how JetBrains tools can solve real-world development problems. • Teach people how to use JetBrains technologies and tools. • Speak at conferences and help at booths in order to grow product awareness and educate and inspire potential users. • Give talks at JetBrains and partner events. • Support the JetBrains Business Development team with customer visits, product demos, and technical insight. • Build relationships and communication channels between selected customers and JetBrains. • Interact and engage with our B2B and B2C users. • Provide feedback to product teams. • Provide some technical support via various channels. • Work with and support wider JetBrains technologies and products, such as AI Assistant and Junie, as well as have an awareness of tools such as JetBrains TeamCity and YouTrack.

• Create content such as blog posts, videos, tutorials, screencasts, sample code, and livestreams. • Write code, such as samples, or contributing to the product. • Inspire new and existing customers with how JetBrains tools can solve real-world development problems. • Teach people how to use JetBrains technologies and tools. • Speak at conferences and help at booths in order to grow product awareness and educate and inspire potential users. • Give talks at JetBrains and partner events. • Support the JetBrains Business Development team with customer visits, product demos, and technical insight. • Build relationships and communication channels between selected customers and JetBrains. • Interact and engage with our B2B and B2C users. • Provide feedback to product teams. • Provide some technical support via various channels. • Work with and support wider JetBrains technologies and products, such as AI Assistant and Junie, as well as have an awareness of tools such as JetBrains TeamCity and YouTrack.

Role Description We are currently expanding our remote team and are seeking individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is preferrable for candidates who communicate clearly and are comfortable working independently while staying connected with a collaborative team. Qualifications - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain - Must be at least 18 years old - Fluent in English - Reliable internet access and smartphone (computer is also recommended) Requirements - Support clients by organizing and coordinating customized service arrangements - Research and review available options to match client needs and preferences - Secure and verify reservations to ensure details are accurate - Maintain professional communication through phone and email - Assist with schedule updates, adjustments, and general service inquiries - Keep client information and documentation organized and up to date - Participate in training sessions Benefits - Fully remote - Flexible schedule - Ongoing training and resources - Supportive team culture

• Own the end-to-end developer education strategy, designing structured learning paths that facilitate production-readiness. • Develop high-quality technical learning experiences, including tutorials, structured courses, demonstrations, and code samples. • Maintain a consistent content cadence across multiple formats, including written documentation, video content, and interactive modules. • Engineer functional applications and templates that serve as both instructional tools and reusable developer assets. • Lead technical workshops, webinars, and live coding sessions to engage developers across various skill levels. • Identify, track, and analyze education-related metrics—such as completion rates, activation, and progression to mainnet—to iterate on strategy. • Collaborate cross-functionally with engineering, product, marketing, and community teams to align educational initiatives with broader ecosystem priorities.