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Implementation Project Manager
Location
United States
Posted
20 days ago
Salary
$95K - $140K / year
Seniority
Senior
Job Description
Implementation Project Manager
Medallion
• Owning and driving the Implementation phase of the customer journey • Managing several projects in parallel, including top priority enterprise accounts • Serving as the main point of contact for customers • Project managing the end-to-end implementation process • Partnering with GTM, Product, and Engineering teams • Building the systems and tools to make processes more efficient as the business grows
Job Requirements
- 5+ years of experience in implementation and/or project management, specifically leading complex SaaS implementations
- Prior experience at a B2B SaaS startup, ideally in health tech, digital health, or healthcare operations
- Proven experience managing enterprise-level projects in a complex organizational environment, with a track record of successful technical project delivery
- Proven track record of leading end-to-end client implementations
- Exceptional client-facing communication: executive presence, ability to lead stakeholder calls, be the technical translator
- Experience with SaaS configuration (integrations, APIs, workflows, permissions, reporting)
- Proficiency with project management tools like ClickUp, Jira, and Asana
- Strong problem-solving and decision-making abilities, with a focus on driving results and achieving project objectives
- Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.
Benefits
- equity
- benefits
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