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Instacart

Instacart invites the world to share love through food. This is how homemade is made.

Senior Data Analyst, Fraud and Identity

Data AnalystData AnalystFull TimeRemoteSeniorTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

17 days ago

Salary

$133K - $140.5K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishPythonSQLTableau

Job Description

Senior Data Analyst, Fraud and Identity

Instacart

• Ownership of Data Analysis & Visualization: Monitor and improve critical KPIs such as fraud costs, chargeback volume, fraud rates and revenue leakage • Strategic Communication: Regularly communicate outcomes and insights to cross-functional stakeholders, including senior leadership, to guide strategic decision-making for process and performance improvement • Development of Single Source of Truth (SSOT) Dashboards and Reporting Models: Work alongside DS & Broader Fraud & Identity analysts to implement robust models in DBT and Snowflake, and design dashboards that provide a unified view of business-critical Shopper fulfillment, Shopper Payment and PoS (point of sale) Checkout data • Collaboration on Roadmaps: Work with Product, Data Science, and Xfn Analytics teams to understand growth and risk factors related to new and future fraud vectors • Operational Data Analysis: Analyze shopper behavioral signals to identify anomalous patterns indicative of fraud or policy abuse • A/B Testing & Experimentation: Design and conduct A/B and multivariate tests by developing test plans, defining success metrics, analyzing, and transforming data into actionable insights • Xfn Collaboration: Collaborate with the Engineering and Product team to instrument new product features and ensure great event tracking and data integrity • Automation and Reporting: Build automated reporting systems to keep operations leaders informed of trends, variations, and opportunities across geographies and teams

Job Requirements

  • Minimum 6 - 8 years of analytical experience, preferably in payments, fraud or identity domains
  • Ability to Identify potential root causes contributing to potential change(s) in metrics and provide recommendation on mitigation strategy
  • Strong analytical mindset with a track record of resolving complex transaction issues
  • High proficiency in SQL, with experience writing complex queries, joins, and optimizations
  • Experience with R/Python (fluency in at least one language preferred)
  • Experience with analytical visualization tools such as Mode, Tableau, Looker, Periscope or similar tools
  • Understanding of A/B testing and other forms of statistical analysis using statistical packages
  • Extremely strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences
  • Ability to work effectively with internal stakeholders, including data scientists and data engineers
  • Excellent teamwork skills and desire to help others learn
  • High level of accountability and ownership – driven and focused self-starter
  • Strategic mindset – the ability to think ahead of where the company is at now
  • Experience in e-commerce, CNP payments, finance, SaaS, digital goods or marketplace industry
  • Experience in driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement

Benefits

  • Highly market-competitive compensation and benefits
  • Remote work options
  • New hire equity grant
  • Annual refresh grants

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