Relay logo
Relay

The business banking and money management platform that puts small businesses in complete control of their cash flow.

Senior Director, Supply Chain

Supply ChainSupply ChainFull TimeRemoteLeadTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Senior Director, Supply Chain

Relay

Role Description We are seeking a Senior Director of Supply Chain to build and lead Relay’s supply chain strategy as we scale our hardware business. You will own all aspects of supply chain—procurement, vendor management, logistics, fulfillment, and demand planning—while partnering closely with Engineering, Finance, and Operations to ensure on-time delivery and cost efficiency across our growing product portfolio. This role is open to Raleigh, Chicago, or remote candidates. This is a senior leadership role with company-wide impact. You will build and mentor a high-performing supply chain team, establish the systems and processes needed to support hyper-growth, and be a key decision-maker as Relay continues to scale toward its next major milestones. This role reports to the Chief Customer Officer. Responsibilities - Hardware Procurement - Strategic Sourcing: Own the end-to-end procurement strategy for hardware and accessories, ensuring supply continuity and competitive pricing. - Component Lifecycle Management: Monitor component availability, manage end-of-life transitions, and proactively identify alternate sources to mitigate supply risk. - Cost Optimization: Drive year-over-year cost reduction through strategic negotiations, volume leverage, and working capital efficiencies. - Vendor Management - Supplier Relationships: Build and manage a portfolio of strategic supplier partnerships with clear SLAs and performance KPIs. - Contracts & Compliance: Lead supplier negotiations, contract execution, and ongoing compliance monitoring to protect Relay’s interests and uphold quality standards. - Risk Management: Develop dual-source strategies and contingency plans for critical components to ensure supply resilience across geopolitical and market disruptions. - Logistics & Fulfillment - Global Logistics: Oversee inbound and outbound freight, customs compliance, and 3PL partnerships to ensure cost-efficient, on-time delivery to Relay’s customers and distribution centers. - Order Fulfillment: Partner with Sales Operations and Customer Success to optimize fulfillment workflows, reduce lead times, and meet the high service expectations of Relay’s Fortune 500 customer base. - Circular Economy: Design and manage efficient reverse logistics processes for device returns, refurbishment, and end-of-life disposition. - Demand & Inventory Planning - Demand Forecasting: Collaborate with Sales, Finance, and Product to develop accurate demand forecasts that align supply commitments with business growth projections. - Inventory Optimization: Establish inventory policies and safety stock models that balance working capital efficiency with customer service levels across a multi-SKU hardware portfolio. - S&OP Leadership: Lead the Sales & Operations Planning (S&OP) process, driving cross-functional alignment on supply, demand, and financial targets. - AI-Enabled Planning: Evaluate and deploy AI tools across forecasting, inventory optimization, and supplier risk monitoring—partnering with Data and Engineering to embed predictive and generative AI into core supply chain workflows. Qualifications - Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering, or a related field. - 10+ years of supply chain experience, with at least 5+ years in a senior leadership role overseeing procurement, logistics, and/or planning functions, or an equivalent combination of education and experience. - Proven track record managing hardware supply chains at scale, ideally for consumer or enterprise electronics products. - Deep experience with contract manufacturer (CM) and ODM relationships, including negotiations and quality management. - Strong analytical skills and proficiency with ERP/supply chain planning systems (e.g., NetSuite, SAP, Oracle). - Exceptional cross-functional communication skills with the ability to influence at all levels, from engineering teams to executive leadership. Preferred Qualifications - MBA or advanced degree in Supply Chain, Operations, or a related discipline. - Experience scaling supply chain operations at a hyper-growth hardware or IoT company. - Familiarity with telecommunications hardware, ruggedized devices, or enterprise IoT product categories. - Hands-on experience evaluating or deploying AI tools for demand forecasting, inventory optimization, or supplier risk monitoring. Benefits - 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you. - Generous Paid Time Off. - 401(K) Savings Plan + Company Match. - New Parent Bonus + Paid Parental Leave. - Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam. - A vibrant, collaborative campus culture with community events, celebrations, and team gatherings that bring Relayers together. - Latest tech, standing desks, and all the accessories and software you need to succeed in your role.

Related Categories

Related Job Pages

More Supply Chain Jobs

Samsara logo

Supply Chain Manager

Samsara

Samsara Inc. is on a mission to increase the sustainability of the operations that power the global economy. The company pioneers the Connected Operations Cloud

Supply Chain13 days ago

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for a smart, motivated Supply Chain Lead to ensure seamless execution of Supply Chain Operations across the product life cycle. In this high impact role, you will work collaboratively with the Supply Chain, Planning, Engineering teams and JDM partners to meet Samsara’s Supply targets. The lead will enable the Supply Chain Managers to execute daily operations across PO, materials and logistics management efficiently with heavy focus on process and standardization. This is a hybrid position requiring 2-3 days per week in our Taipei office. Relocation assistance will not be provided for this role You should apply if: - You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. - You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. - You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: - Oversee Inbound Supply Chain Operations including forecast release, PR/PO processing, material and factory manufacturing management, logistic coordination - Be responsible for shipping within hard time frames per supply targets - Provide insights to barriers to production capacity and materials visibility - Drive BOM ordering with supply chain elasticity, implementation plan of ECO change, MRD reporting and supply optimization with JDM partners - Interface with suppliers and internal cross-functional teams to resolve production gaps - Collaborate ECOs with suppliers and cross-functional team to alleviate supply gaps - Deliver accurate cost projections with elaborate cost models such as E&O, Returns, Warranty units - Standardize communication by establishing tools, processes and reports - Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: - 4+ years of supply chain execution & supplier’s material, capacity, refurbishment management or acting as sales operation / supply management to the Tier 1 customers. Any Supply Elasticity consolidation with reporting to leadership level is a bonus. - Bachelor's degree in business administration, supply chain, operation or related field. - Experiences of supply fulfillment with direct supplier management, including CTB report, OPO backlog tracking, material shortage report as essential requirements. - HW BOM, Cost, ECO, Program base task assigned and schedule control are bonus points. - Well concept with learning experience about operational systems (ERP, PLM, ASCP..etc.). Bonus point is sponsoring new process establishment. - Strong capability of analytic and reporting to Executive. level through various format / presentation of task simulation or solution presentation - Exceptional communication skills and the ability to cross-functional teams - Excellent organizational & time management skills with passion for risk mitigation with solution development, analysis and sensitivity of numbers - Ability to prioritize tasks and to delegate them when appropriate - Ability to function well in a high-paced, dynamic and high growth environment - Demonstrated ability to implement programs across a wide range of stakeholder requirements #LI-hybrid Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Taiwan
Full TimeRemoteTeam 10,001+H1B No Sponsor

• Build a detailed knowledge of Arrow’s supply chain solutions portfolio and relevant case studies. • Use consultative questioning techniques to isolate the customer pain points. • Create compelling bespoke solutions to meet the customer need. • Collaborate with the sales teams, using tools such as whitespace analysis to spotlight high potential customers. • Develop strategies to connect with the customer influencers and decision-makers.

California
$181.8K - $251.0K / year
Job Closed
Full TimeRemoteTeam 10,001+H1B No Sponsor

• Build a detailed knowledge of Arrow’s supply chain solutions portfolio and relevant case studies. • Use consultative questioning techniques to isolate the customer pain points. • Create compelling bespoke solutions to meet the customer need. • Develop a deep understanding and comfort in the use of quantitative and qualitative approaches to support the benefits statement. • Demonstrate success by increasing Arrow’s share of the customer’s wallet. • Collaborate with the sales teams, using tools such as whitespace analysis to spotlight high potential customers. • Build strategies to connect with the customer influencers and decision-makers with the objective of achieving 50%+ share of their component spend. • Develop an understanding of Arrow’s financial objectives (EBIT and RoWC) ensuring that any solution design meets the thresholds within an acceptable period. • Become the subject matter expert and owner of the sales funnel for Arrow’s fee-for-service portfolio, including but not limited to: In-house semiconductor programming services, Long-term inventory solutions, including nitrogen storage and component leasing, Third party value-added services, Strategic Buffer Stocks & Inventory programs, Enterprise Solutions.

Massachusetts
$181.1K - $251.0K / year
Job Closed
Fairbanks Morse Defense logo

Global Contracts Manager

Fairbanks Morse Defense

Fairbanks Morse Defense is one of the nation’s leading marine defense contractors, providing reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. We have a legacy of commitment that spans 150 years.

Supply Chain14 days ago
Full TimeRemoteTeam 1,001-5,000

Role Description Join the dynamic team at Fairbanks Morse Defense (FMD) as a Global Contracts Manager and play a vital role in managing and negotiating government, commercial, and international contracts that drive our global success. In this role, you’ll collaborate with Business Unit leaders, legal counsel, and finance teams to review, draft, and negotiate contracts, ensuring alignment with FMD’s business strategy and legal interests. This is a unique opportunity to contribute to impactful projects, grow professionally, and join a supportive organization that values innovation, collaboration, and excellence. Principle Duties and Responsibilities - Review/revise customer terms and conditions to align with FMD’s risk and liability requirements. - Assist Business Unit (BU) teams in negotiating pricing and terms and conditions. - Perform contract administration activities in support of FMD government, commercial, and international contracts. - Draft contract language as required. - Draft and negotiate other agreements, including teaming agreements and memorandums of understanding. - Assist in the preparation of proposals for new, existing, and change order contracts. - Provide advice and assistance to management on customer-directed changes or disputes during contract performance. - Educate BU Leaders and key staff on the importance of contract control and handling of contract actions. - Provide advice on U.S. Government and foreign governments acquisition rules and regulations. - Maintain FMD’s files for all assigned contracts and agreements. - Coordinate with legal counsel on all issues as appropriate. - Assist BU Leaders and finance personnel on financially related contract issues. - Participate in generating internal monthly and quarterly reports reflecting actual and projected orders, EBIT, and cash flow. Qualifications - 7+ years experience as a contracts administrator required, including significant experience in U.S. Government contracting. - Experience in international contracting desired. - BS/BA degree. - Strong knowledge of international procurement laws and regulations (INCOTERMS, International Chamber of Commerce, etc.). - Proficiency in Microsoft Office products. - Excellent written and verbal communications skills. - Self-starter who works well within a team environment. Requirements - Ability to competently perform all essential duties of the position, with or without reasonable accommodation. - Demonstrated commitment to effective customer service delivery. - Ability to work productively as a member of a team or work group. Benefits - Medical, dental, vision, life, and disability insurances. - 401k retirement plan with employer match. - Paid time off. - Paid holidays. - Paid parental leave. - Tuition reimbursement. Company Description For the men and women of Fairbanks Morse Defense, it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years.

United States
$102.3K - $153.4K / year
Job Closed