Relay

Role Description We are seeking a Senior Director of Supply Chain to build and lead Relay’s supply chain strategy as we scale our hardware business. You will own all aspects of supply chain—procurement, vendor management, logistics, fulfillment, and demand planning—while partnering closely with Engineering, Finance, and Operations to ensure on-time delivery and cost efficiency across our growing product portfolio. This role is open to Raleigh, Chicago, or remote candidates. This is a senior leadership role with company-wide impact. You will build and mentor a high-performing supply chain team, establish the systems and processes needed to support hyper-growth, and be a key decision-maker as Relay continues to scale toward its next major milestones. This role reports to the Chief Customer Officer. Responsibilities - Hardware Procurement - Strategic Sourcing: Own the end-to-end procurement strategy for hardware and accessories, ensuring supply continuity and competitive pricing. - Component Lifecycle Management: Monitor component availability, manage end-of-life transitions, and proactively identify alternate sources to mitigate supply risk. - Cost Optimization: Drive year-over-year cost reduction through strategic negotiations, volume leverage, and working capital efficiencies. - Vendor Management - Supplier Relationships: Build and manage a portfolio of strategic supplier partnerships with clear SLAs and performance KPIs. - Contracts & Compliance: Lead supplier negotiations, contract execution, and ongoing compliance monitoring to protect Relay’s interests and uphold quality standards. - Risk Management: Develop dual-source strategies and contingency plans for critical components to ensure supply resilience across geopolitical and market disruptions. - Logistics & Fulfillment - Global Logistics: Oversee inbound and outbound freight, customs compliance, and 3PL partnerships to ensure cost-efficient, on-time delivery to Relay’s customers and distribution centers. - Order Fulfillment: Partner with Sales Operations and Customer Success to optimize fulfillment workflows, reduce lead times, and meet the high service expectations of Relay’s Fortune 500 customer base. - Circular Economy: Design and manage efficient reverse logistics processes for device returns, refurbishment, and end-of-life disposition. - Demand & Inventory Planning - Demand Forecasting: Collaborate with Sales, Finance, and Product to develop accurate demand forecasts that align supply commitments with business growth projections. - Inventory Optimization: Establish inventory policies and safety stock models that balance working capital efficiency with customer service levels across a multi-SKU hardware portfolio. - S&OP Leadership: Lead the Sales & Operations Planning (S&OP) process, driving cross-functional alignment on supply, demand, and financial targets. - AI-Enabled Planning: Evaluate and deploy AI tools across forecasting, inventory optimization, and supplier risk monitoring—partnering with Data and Engineering to embed predictive and generative AI into core supply chain workflows. Qualifications - Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering, or a related field. - 10+ years of supply chain experience, with at least 5+ years in a senior leadership role overseeing procurement, logistics, and/or planning functions, or an equivalent combination of education and experience. - Proven track record managing hardware supply chains at scale, ideally for consumer or enterprise electronics products. - Deep experience with contract manufacturer (CM) and ODM relationships, including negotiations and quality management. - Strong analytical skills and proficiency with ERP/supply chain planning systems (e.g., NetSuite, SAP, Oracle). - Exceptional cross-functional communication skills with the ability to influence at all levels, from engineering teams to executive leadership. Preferred Qualifications - MBA or advanced degree in Supply Chain, Operations, or a related discipline. - Experience scaling supply chain operations at a hyper-growth hardware or IoT company. - Familiarity with telecommunications hardware, ruggedized devices, or enterprise IoT product categories. - Hands-on experience evaluating or deploying AI tools for demand forecasting, inventory optimization, or supplier risk monitoring. Benefits - 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you. - Generous Paid Time Off. - 401(K) Savings Plan + Company Match. - New Parent Bonus + Paid Parental Leave. - Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam. - A vibrant, collaborative campus culture with community events, celebrations, and team gatherings that bring Relayers together. - Latest tech, standing desks, and all the accessories and software you need to succeed in your role.

• Support the planning and execution of go-to-market launches for products, features, and key initiatives • Contribute to research efforts to understand user needs, pain points, and competitive dynamics • Translate insights into clear, customer-centric messaging and positioning for internal and external audiences • Partner with Product, Brand, and Growth to craft product and brand narratives that communicate value and differentiation • Track and report on go-to-market performance, campaign effectiveness, and product adoption.

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform built for employer SMBs and their finance function internal and external. Ultimately, we make SMBs great with money. We’re looking for a Creative Ops Coordinator to join Relay’s Marketing team on a short-term contract basis. This is a focused, high-impact engagement: you’ll set up and configure our new Asana instance from the ground up, building the project structure, templates, workflows, and dependencies our creative team needs to operate efficiently. If you live and breathe Asana and get genuine satisfaction from turning a blank workspace into a well-oiled machine, this one’s for you. What You’ll Be Doing - Audit our current creative workflow needs through conversations with the marketing and brand team, then translate those into a clear Asana build plan. - Configure our Asana instance from scratch: workspace structure, teams, projects, sections, and naming conventions. - Build project templates for recurring work types—campaigns, video productions, design projects, and podcast episodes. - Set up task dependencies, milestones, and timeline views so the team can see how work flows from brief to delivery. - Create custom fields, rules, and automations that reduce manual status updates and keep projects moving without constant check-ins. - Build intake forms or request workflows so stakeholders can submit work through a consistent, trackable process. - Document how the system works—a clear, practical guide the team can reference after the engagement ends. - Train the marketing team on the setup, answer questions, and make adjustments based on feedback before wrapping. Who You Are - You have deep, hands-on Asana expertise—you’ve built and managed instances, not just used them as a contributor. - You understand how creative and marketing teams work: the kinds of projects they run, the handoffs that break down, and the information they actually need to track. - You ask smart questions upfront, work independently once you have what you need, and deliver clean work on time. - You communicate clearly in writing and can document a system for others to independently consume Bonus Points - You’ve implemented Asana for a creative, brand, or marketing team specifically. - You’re familiar with Asana’s advanced features: portfolios, goals, workload, reporting dashboards, and API integrations. - You have experience integrating Asana with other tools—Slack, Google Drive, Notion, or similar. - You’ve done similar ops or systems work in other project management tools (Monday.com, ClickUp, Linear) and can bring a cross-platform perspective. Engagement Details - Short-term contract, part-time - Approximately 4-8 weeks - Estimated 10–20 hours per week - Fully remote. Occasional video calls with the marketing team required - Compensation commiserate with experience ($50-$100/hour) Interview Process: Step 1: 30 minute Google Meet interview with Director of Brand Step 2: 30 minute Google Meet interview with Director of PMM Why Relay Might Be the Perfect Fit For You - You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. - You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. - You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks. - You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. - You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. - You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. - You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together. - You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too. What’s Important to Us Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit. At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs. Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.

• Support planning and execution of go-to-market launches • Contribute to customer and market insights research • Craft product and brand narratives • Track and report on go-to-market performance

About us Relay is a cross-chain payments protocol that provides instant low cost cross-chain bridging, swaps, and transactions. We're the fastest and cheapest way to bridge and transact across chains, serving over 5 million users who have completed 59+ million transactions with $6+ billion in volume across 85+ chains. Our company mission is to make transacting across chains as fast, cheap, and reliable as online payments. We are building the core infrastructure to abstract chains from end user payments, enabling the next billion users to experience the benefits of blockchain without the UX burdens. We are bringing the Relay Network to market through our consumer app (relay.link) and major ecosystem partners, including Opensea, Alchemy, LiFi, Metamask, Coinbase, and more. About the role We’re looking for a Head of Marketing to define our story, shape the Relay brand, and build a function that drives enterprise adoption. This role blends product marketing, narrative development, communications, and creative leadership. You’ll craft Relay’s point of view, bring it to the world, and grow an audience that believes in what we’re building. What you'll do - Own the Relay narrative and brand: articulate what we do, why it matters, and how we win - Lead B2B marketing and GTM positioning: drive enterprise adoption, shape how partners understand Relay, and support integrations with clear, insight-driven messaging - Build and manage a high-performing marketing team across creative, content, growth, and communications About you - You are a strong storyteller with the ability to translate complex technical concepts into clear, compelling narratives - You have deep product marketing instincts: positioning, messaging, competitor analysis, and launch planning - You're genuinely excited about crypto and on-chain finance Skills and qualifications - 7+ years of experience leading a marketing function and managing teams in a fast-moving tech or crypto environment - The ability to build strong cross-functional partnerships with product, growth, business development, and leadership teams - A discerning eye for brand and high-quality design - Having a strong personal brand and/or experience managing a high-visibility social presence is a bonus What we offer - A competitive base salary and equity in what we're building - Comprehensive health benefits - An unlimited PTO policy with encouraged minimums - A remote-first culture with emphasis on collaboration, communication, and flexibility

About us Relay is a cross-chain payments protocol that provides instant low cost cross-chain bridging, swaps, and transactions. We're the fastest and cheapest way to bridge and transact across chains, serving over 5 million users who have completed 59+ million transactions with $6+ billion in volume across 85+ chains. Our company mission is to make transacting across chains as fast, cheap, and reliable as online payments. We are building the core infrastructure to abstract chains from end user payments, enabling the next billion users to experience the benefits of blockchain without the UX burdens. We are bringing the Relay Network to market through our consumer app (relay.link) and major ecosystem partners, including Opensea, Alchemy, LiFi, Metamask, Coinbase, and more. About the role We're looking for a Financial Controller with deep crypto accounting experience to own Relay's financial infrastructure end-to-end. This isn't a role where the systems already exist — you'll be designing and building them. You'll own the month-end close, lead our in-house accounting infrastructure build, and be a critical partner to Data and Engineering. What you'll do Build the accounting infrastructure - Design and own Relay's in-house crypto accounting layer — cost basis, FIFO/LIFO treatment, on-chain transaction recognition, and multi-asset reconciliation - Define how Relay Fees, Gas Fees, and Rebalance Fees are captured with FMV, coin, timestamp, and rate at transaction level - Partner with Data and Engineering to build the wallet inventory, balance sheet inputs, and financial tables that underpin the P&L Own the close process - Run month-end and quarter-end close end-to-end: P&L, balance sheet and reconciliation - Establish mark-to-market processes and on-chain reconciliation across all wallets and chains - Drive toward a complete, auditable financials About you - You care deeply about accounting accuracy and build systems with audit-readiness in mind from day one - You ask the right questions and know how to work cross-functionally with Data and Engineering teams to get what you need - You're comfortable with ambiguity and good at staying focused on the highest-priority work when everything feels urgent - You're genuinely excited about crypto and on-chain finance Skills and abilities - 5+ years in accounting roles, with direct hands-on experience in GAAP accounting for digital assets: cost basis, FIFO/LIFO, mark-to-market, on-chain transaction recognition - Accounting systems design experience: you've built or significantly architected an accounting system - Comfortable working directly with data infrastructure; familiar with dbt, data modeling, and layered table concepts (you don't need to write the pipelines, but you need to spec and QA them) - Track record of independently owning month-end and quarter-end close with strong reconciliation discipline - Experience preparing for or managing external audits, with documentation and controls rigor - CPA or equivalent certification a plus - Prior experience at a DeFi protocol, crypto exchange, or blockchain infrastructure company a plus What we offer - Competitive base salary and equity in what we're building - Comprehensive health benefits - Unlimited PTO policy with encouraged minimums - Remote-first culture with emphasis on collaboration, communication, and flexibility

• Own the full sales cycle from prospecting to close • Advise business owners and accountants in a high-trust manner • Translate product capabilities into tangible business value • Collaborate with internal departments to innovate the sales process