• Plan and execute manual tests: functional, UI, regression, exploratory • Perform cross-browser testing (Chrome, Firefox, Safari, Edge) • Validate mobile applications across iOS and Android • Create and maintain clear, reproducible test cases • Identify, log, and track defects in Jira, ensuring proper resolution • Collaborate with developers and product managers to refine requirements and improve testability • Conduct exploratory testing to uncover edge cases and usability issues • Contribute to QA process improvements and quality standards

• Identify, record, document in detail, and track bugs. • Evaluate the quality of features on user experience and playability. • Perform in-depth regression testing when bugs are resolved. • Collaborate in a team with other testers.

• Garantir a qualidade da entrega do produto da melhor maneira possível • Desenvolver, manter e evoluir os processos de Qualidade com foco em automação para Backend • Definir e executar estratégias de testes para sistemas distribuídos • Criar e automatizar testes (funcionais, integração e regressão) • Validar fluxos entre microsserviços e integrações externas • Atuar na validação de arquitetura orientada a eventos (mensageria) • Garantir qualidade em pipelines CI/CD • Apoiar o time na identificação de riscos e melhoria contínua • Validar performance, carga e resiliência da aplicação

• Define and implement QA standards, processes and automation frameworks across all SIS and corporate systems. • Establish a test management strategy that covers functional, integration, regression and user acceptance testing (UAT). • Ensure test coverage aligns with user stories, acceptance criteria and system requirements. • Maintain a central QA documentation repository, including test cases, scripts and defect logs. • Reduce production defects by implementing proactive testing gates and enforcing test readiness criteria before deployment. • Design, develop and execute test cases (manual and automated) for new features, integrations and releases. • Conduct end-to-end testing of SIS workflows; particularly points of integration with Finance (e.g., student billing, refunds, payments, reconciliations). • Perform regression testing to ensure new changes do not break existing functionality. • Track and manage defects through the full lifecycle from discovery to resolution. • Own the final QA sign-off for releases and ensure readiness criteria are met before deployment. • Incorporate basic security testing and collaborate with the Cybersecurity team to ensure vulnerabilities are identified early. • Implement and maintain appropriate automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar). • Develop reusable automated test scripts and data sets to improve efficiency and coverage. • Integrate automated testing with the CI/CD pipeline where applicable. • Monitor test automation results and generate clear reports for stakeholders. • Work closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness. • Partner with data and system integration teams to validate data accuracy between SIS, Finance and other corporate platforms. • Support UAT by coordinating testing with end users and providing structured feedback mechanisms. • Identify recurring issues, propose process improvements, and advocate for quality-first development practices. • Produce regular QA reports summarizing defects, testing progress, release readiness and quality trends.