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Swyfft

Swyfft is an insurance company working to disrupt the industry by leveraging analytics and unique data to enhance the user experience without sacrificing underwriting integrity. Fo

Complex Claims Representative

Location

Alabama + 18 moreAll locations: Alabama | Arizona | Florida | Kentucky | Louisiana | New Jersey | New York | North Carolina | Ohio | Oregon | Massachusetts | Missouri | Pennsylvania | South Carolina | Texas | Utah | Virginia | Washington | Wisconsin

Posted

24 days ago

Salary

$70K - $80K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Complex Claims Representative

Swyfft

• Investigate, analyze, and determine the extent of liability concerning first party homeowner property losses and damages. • Effectively communicate and negotiate with policyholders, agents, public adjusters, attorneys, and service providers via phone, email, and internal systems to accurately document claim details. • Successfully manage a pending claim load at varying stages of the claims process. • Interpret and apply the details of an insurance policy to ensure the accuracy of payments and claims declinations. • Interpret and apply computer generated loss estimates, engineer’s reports, and construction terminology. • Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications. • Mentor our mid and associate level claims representatives.

Job Requirements

  • 7+ years of experience as a desk adjuster in the homeowner/property industry.
  • Adjusting all perils (fire, hail, wind, water, theft, lightning, vandalism, etc.).
  • Understanding valued policy states and knowledge of which perils apply and when tendering limits are appropriate.
  • Previous experience working with contractors, and vendors for claims resolution.
  • Proficient in handling complex claims with loss values $100K and above.
  • Previous experience evaluating Proof of Losses.
  • Previous experience handling CRN, DTPA, NOI, mediations, and appraisals
  • Ability to conduct recorded statements with insureds.
  • BA or equivalent experience is preferred.
  • High School Diploma or its equivalent (GED) is required.
  • Must be proficient with MS Office and other internal insurance related programs, systems or applications (Outlook, Word, and Excel).
  • Ability to communicate effectively using programs such as Slack & MS Teams.
  • Previous experience using systems such as Symbility is a plus.

Benefits

  • Medical, Dental, and Vision
  • Short- and Long-Term Disability (Company Paid)
  • Voluntary Long-Term Disability
  • Employee Life & AD&D (Company Paid)
  • Voluntary Employee, Spouse, and Child Life & AD&D
  • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
  • 401K with a generous matching contribution and no vesting schedule
  • 20 days of PTO annually (prorated based on hire date)
  • Company Paid Holidays and 2 “Choose Your Own Holidays”

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