Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. - Bachelor's Degree (Desired). Requirements - Claims Background: Major Case Auto Liability. - Jurisdictional Experience: Open. - Active Adjusters' licenses: multi-state adjusters license preferred (TX or FL); must be willing to obtain any others required by manager within specified timeframe. - Location: This role is eligible for fully remote work. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - Claims Background: General Liability - Jurisdictional Experience: Any - Active Adjusters' licenses: Any - Location: This role is eligible for fully remote work Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

Claims Supervisor Fully Remote • AL, AZ, CA, FL, GA, HI, IN, KS, LA, MA, MI, MS, MN, MO, MS, NV, NJ, NC, OK, OH, PA, TN, TX, WI, NY • Claims Job Type Full-time Description Remote in these states only: AL, AZ, CA, FL, GA, HI, IN, KS, LA, MA, MI, MS, MN, MO, MS, NV, NJ, NC, OK, OH, PA, TN, TX, WI, NY Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success. What You'll Do Under moderate supervision of Management, the Claims Supervisor performs the essential functions of the position, which includes but is not limited to supervising a team of Claims Representatives and Claims Support Specialists. Ensure that the team meets service standards and performs essential functions at or above the quality and service standards of Aspire General Insurance Company. DUTIES AND RESPONSIBILITIES: · Review of automobile claim investigations. · Make handling recommendations and provide directions to subordinates. · Ensure ongoing adjudication of claims within company standards and industry best practices and regulations. · Determine, recommend and grant authority for settlement and payment processes. · Responsible for overall file handling and work product quality of subordinates. · Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation. · Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives. · Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations. · Provide feedback to Management on process and system improvement initiatives for the department. · Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise. · Staff Training-Foster a highly focused training and development environment within the Claims Department. · Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules. · Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations. · Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching. · Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent. · Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance. · Other duties as necessary. Requirements · Three plus years’ experience in Property and Casualty insurance industry. · Must have a clear understanding of insurance industry practices, standards and terminology. · Experience in handling subrogation, property damage and injury claims required. · Must be able to pass a background check. · Must have the ability to work in a high volume, fast-paced environment while managing multiple priorities. · Must have a disciplined approach to all job-related activities. · Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills. · Must have strong keyboard skills as well as proficiency in Windows and MS Office products. INTER-RELATIONSHIP COMPONENT: - Ability to develop excellent working relationships with Staff, Partners, Clients and outside agencies. - Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of goodwill, indicative of a professional environment and atmosphere. - Ability to be a team player and work cohesively with other Aspire General Insurance and Partner Companies’ staff to achieve company goals. - Able to represent the Company in a professional manner and contribute to the corporate image. - Able to consistently provide excellent service. WORKING CONDITIONS: - This is an exempt position which complies with an alternative work schedule when applicable. - This work environment is fast-paced, and accuracy is essential to successful task completion. - The office is that of a highly technical company supporting a paperless environment. - Travel may be required. - Requires extended periods of computer use and sitting. - This is a remote position. Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays   Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc. Salary Description $80,000-100,000 Annually

• Investigate assigned Florida Workers’ Compensation claims • Evaluate claim detail, including Florida Statute and case law, to determine compensability and total value of the claim while setting appropriate reserves • Provide benefits and initiate state filings promptly while exercising discretion and independent judgement • Initiate investigation and assign defense counsel when appropriate • Initiate accurate indemnity payments in a timely manner and maintain diary for ongoing payments • Handle EDI filings and rejections in conjunction with EDI adjuster • Monitor medical treatment in conjunction with assigned Nurse Case Manager • Review, document, and approve medical bills for payment within three days of receipt • Authorize appropriate medical services as outlined per Florida Statute 440.13 • Determine whether vocational rehabilitation services are needed for an employee to return to work • Coordinate light duty availability and reasonable accommodations with medical providers and employers • Maintain adequate reserves for life of claim utilizing reserve worksheets, ODG Guidelines, Workers’ Computation software and Davies Claims North America reserving philosophy • Attend client meetings as necessary, and maintain regular telephone contact to ensure client satisfaction • Maintain diary and workflow requirements • Maintain working knowledge of FL Workers’ Compensation Statutes and Rules, and their application • Direct defense counsel in handling of litigation claims • With defense input, make timely decisions regarding litigated issues • Protect Medicare’s interest in conjunction with MMSEA Section 111 Reporting requirements • Review claims for possible red flags • Demonstrate capability of identifying and pursuing subrogation, contribution, indemnification, or other opportunities to compel responsible third parties to bear their share of the settlement burden • Request reimbursement at least quarterly and follow up for timely receipt from excess carrier(s) • Adhere to client profile instructions • Report any overall account or client concerns to the supervisor or upper management • Report any E&O concerns to the QA Manager and Executive Vice President • Maintain 97% claim closure ratio