Title: Manager, Franchise Operations - California Location: Riverside United States Job Description: Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - California to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you! The Role Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotels in unique. The MFO optimizes owners' performance by delivering innovative solutions and relevant resources using our experience and network across the organization. What you'll do - Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience - Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance. - Execute Wyndham Hotels and Resorts initiatives, projects and related tasks. - Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners. - Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel. - Drive NRG through retention and development opportunities. - Collaborate with internal stakeholders - Provide accountability to the organization through documentation, follow up and system reporting. - Achieve annual service, performance and KPI goals in order to impact WHR profitability. - Take ownership of personal and professional development. - Project a positive image and promote the value of Wyndham Hotels & Resorts - Respond to one off requests from the business that are property specific within in indicated SLA You'll be successful if you have - Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.) - Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary) - 90% travel with flexible work schedule - Work under pressure with extended hours/days when required, in order to meet deadlines - This position requires the ability to stand and be on your feet for approximately 50% of the day - This position requires the ability to sit and drive long distances for approximately 75% of the week - Qualified candidates must be able to lift a minimum of 10 lbs. - This position requires the ability to bend, twist, squat, push/pull while inspecting properties Required Qualifications/Experience - 2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience. - 4 year college degree (Preferred) - Multi-property experience - Industry certifications (Preferred) - Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.) Company Overview Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer. Job Location: Remote in the United States, Remote, Remote, Remote 00000 Employment Status: Full-time Compensation & Benefits For U.S. based positions only, the expected pay range for this position is $90,000 - $100,000 annually. Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case. In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Franchised Development US Incentive Plan with a 15% annual target, subject to the terms of the Plan. Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include: - Health insurance with HSA and FSA options - Dental insurance - Vision insurance - Life/AD&D insurance - Short- and Long-Term Disability coverage - 401(k) with generous company match - Vacation time- Accrue 2.019 hours of paid vacation per week - Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure). - Paid sick leave accrued as state and local laws require - Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time. Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law. What we expect from you You will play an important part in our mission to make travel possible for all by: - Being responsive, respectful and delivering great experiences to our guests, partners and communities. - Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives. - Bring your best every day and strive to exceed expectations in all you do. What you can expect from us With Wyndham Hotels & Resorts, you can expect a fulfilling career to include: - Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support. - Competitive salary and benefits. - Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live. - A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world. About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.

Role Description An organized and detail-oriented Insurance Operations Administrator is sought to support daily insurance and operational processes. The successful candidate will be responsible for: - Providing administrative support for insurance operations and client services - Maintaining and updating policy records, client information, and operational documentation - Processing insurance-related documentation, applications, and policy updates - Coordinating communication between clients, carriers, and internal departments - Monitoring operational workflows to ensure timely processing and compliance - Assisting with reporting, data entry, and record management tasks - Responding to client inquiries and resolving administrative issues professionally - Tracking deadlines, renewals, and outstanding documentation requirements - Supporting process improvement initiatives and operational efficiency - Ensuring compliance with company policies and industry regulations Qualifications - Bachelor’s degree (BA/BS) highly preferred - Minimum of 2 years of administrative or insurance operations experience preferred - Strong organizational and multitasking skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office and administrative systems - Strong attention to detail and accuracy - Ability to work independently and manage priorities in a remote environment - Experience in insurance, finance, or operations administration preferred - Ability to handle confidential information with professionalism - Experience working with US-based operations or clients is an advantage - Reliable internet connection and a suitable home office setup - Comfortable working U.S. hours Requirements - Remote work from home Benefits - Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Customer portfolio management • Develop trusted relationships with IT and business stakeholders • Understand each client's context, priorities and specific needs • Ensure compliance with SLAs, KPIs and contracts • Monitor service performance and propose continuous improvements • Lead governance rituals (status reports, operational and executive meetings) • Structure, document and evolve support processes following ITIL and best practices • Ensure operational visibility and transparency for clients and internal teams • Lead direct and/or indirect technical teams • Allocate resources efficiently according to demand and criticality • Develop the team, fostering a culture of continuous improvement • Track contract revenue, margin and consumption • Identify cost optimization opportunities (Cloud and operations) • Support service expansion initiatives (upsell and cross-sell) • Identify automation and operational efficiency opportunities • Propose improvements to client environments and processes • Act proactively, anticipating risks and opportunities

• Take operational pressure off the owners by owning day-to-day rental property operations • Manage multiple active properties, communication channels, and deadlines simultaneously while maintaining clean records • Research rental comps and prepare pricing summaries for owner reviews • Create and maintain accurate property listings • Respond to tenant inquiries within 24 hours • Review applications, income documents, and coordinate background checks • Coordinate inspection schedules and onboarding timelines for moves-ins • Monitor incoming payments and maintain accurate payment records • Coordinate maintenance requests with vendors • Manage lease renewal timelines and send out required notices • Maintain organized utility documentation and account records