• Processing newly awarded jobs through WeSuite into Sedona, ensuring accurate and complete job setup. • Reviewing and confirming that billing line items are correctly established and aligned with contract terms. • Verifying that job costings transfer accurately between systems and resolving any discrepancies. • Creating and organizing job document folders in accordance with company standards. • Assigning Project Managers (PMs) to jobs and ensuring all required documentation and internal handoffs are completed. • Contract & Order Setup – Review contracts, proposals, and supporting documentation to ensure accurate order entry and alignment with billing terms. • Project Billing (AIA & Standard) – Prepare and issue invoices, including AIA billing and schedule of values, ensuring accuracy, completeness, and timeliness. • Billing Issue Resolution – Partner with Sales, Project Managers, and Collections to resolve discrepancies that may delay invoicing or payment. • Portal & Customer Billing Compliance – Manage billing through customer portals, ensuring all requirements are met and invoices are approved for payment. • Reconciliations & Accuracy – Reconcile system billing with AIA documents and contract terms to ensure consistency and audit readiness. • Cross-Functional Coordination – Collaborate with operations, procurement, accounting, and service teams to support project execution and billing needs.

**Summary of the Role:** The Project Manager will manage projects that are aimed at delivering M-Files solutions to customers. **Responsibilities and Duties:** Deliver customer projects on schedule and with high customer satisfaction and quality, while ensuring the defined budget and work effort objectives are met. Project manager achieves these goals by: **In the project sales phase** - Planning the project so that it can be delivered to meet the defined objectives - Co-operating with Solution Architect to ensure that the delivered solution has been defined so that relevant details of delivery, as well as effort estimation, have been properly addressed - Co-operating with Sales to ensure that project budget is sufficient to enable needed level of resourcing - Co-operating with Manager/Director, Services in relevant region, to indicate the needed resourcing for the project, and to ensure such resource will be available - Co-operating with Subcontracting Manager, to ensure the needed subcontracted deliveries can be acquired ** In the project execution phase** - Ensuring the needed consulting, Product Development (PD) and subcontracted resources are available for the project - Establishing the project work practices, meetings and required means of communication - Ensuring that the roles, responsibilities, expectations for each of the project stakeholders have been understood and acknowledged - Defines the tasks allocated to the project team and external stakeholders, and follows up their completion - Establishes and maintains the required (sufficiently high) level of communication and transparency with the customer - Ensuring any deviations to project goals and targets are addressed and resolved in a timely manner - Handling any scope change requests, and ensures that the impact of the changes is analyzed, and the changes get approved along with their impact on project schedule and cost - Driving project into completion and get the deliveries approved by the customer *Travel could be as high as 25% or more **Collaboration Opportunities** Reports and escalates project delivery issues to, and gets guidance from, Team manager or Director, Project Management Office. Also raises subcontracting needs to Subcontracting Manager and co-operates in subcontractor selection and managing the subcontracting. - Co-operates with Sales (Sales Manager, Key Account Manager) in projects. - Co-operates with Manager/Director, Services in relevant region to receive needed consulting resources for projects. - Co-operates with SW Team Manager (Customer Projects, PD), to receive needed PD tasks for the projects. - Co-operates with Service Managers to plan and execute transition from the project to service management

• Review our internal tools & storage (Confluence, Asana, GDrive, etc.) and document what information is located where. • Propose a structure for how to consolidate & organize all resources in an efficient way that’s easy to navigate & maintain. • Create the approved infrastructure with accompanying infrastructure. • Create & update the Asana project with the guidance of the Creative Project Manager. • Document and train the Marketing department into proper use and maintenance of the new infrastructure. • Provide a summary of the project using project management metrics established at the start of the project.

• Take part in building the roadmap. Understand who’s overloaded and who has more capacity, which team can take on tasks, and which one is better left untouched for the next month. • Coordinate development. Know what is being worked on, who’s working on it, where the bottlenecks are, or what’s missing. • Monitor alignment with the plan, people’s performance, and commitments. Spot recurring process issues and improve them. • Communicate with Russian-speaking teams and American colleagues. Answer questions about when something will be ready or what’s blocking progress. Help remove those blockers.