Integration Engineer, Amazon Connect REST API

Location

India

Posted

23 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishAWSCloudDynamoDBMicroservicesPythonTerraform

Job Description

Integration Engineer, Amazon Connect REST API

Miratech

• Develop and maintain RESTful APIs to support frontend and backend integrations • Build and manage Python-based AWS Lambda functions for serverless workflows • Configure and maintain Amazon Connect contact flows, routing logic, and queue behavior • Design and optimize DynamoDB schemas, indexes, and scalable data models • Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch • Collaborate with UI teams to enable seamless integration between frontend applications and backend systems • Manage infrastructure using Terraform and Infrastructure-as-Code practices • Support scalable cloud-native architectures and event-driven systems • Partner with Amazon Professional Services and internal engineering teams on key initiatives • Troubleshoot production issues and support deployments when required

Job Requirements

  • 5+ years experience in AWS cloud development and serverless architectures
  • Hands-on expertise in Python, especially AWS Lambda development
  • Experience with Amazon Connect and contact flow configuration
  • Solid understanding of DynamoDB including schema design, indexing, and scaling strategies
  • Experience building and consuming RESTful APIs
  • Experience with AWS services such as API Gateway, S3, IAM, CloudWatch, and DynamoDB
  • Proficiency with Terraform for infrastructure management
  • Understanding of event-driven and microservices-based architectures
  • Strong communication and cross-functional collaboration skills
  • Nice to Have: Experience in contact center or telephony domain, Understanding of IVR systems, call routing, or SIP concepts, AWS certifications (Associate or Professional level), Experience with CloudFormation/CDK and migration to Terraform, Exposure to IBM ODM integrations, Experience supporting production AWS environment.

Benefits

  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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