• Serve as Subject Matter and Solution Expert in M-Files software and Systems Integration. • Work closely with the Customer and Project Team to discuss customer needs and design solutions to satisfy those requirements on new and ongoing customer implementations. • Serve as the technical design leader on multiple projects. • Translate Business Requirements to a technical solution design to be implemented by the project consultants. • Work with other members of your project team to design, develop and deploy solutions on a varying number of Customer engagements. • Review requirements and develop solutions and relevant documentation. • Oversee delivery validation to ensure deliverables are met and exceed customer expectations for quality and reliability. • Work closely with Project Management on all aspects of project planning which includes developing timelines and outlining necessary tasks for successful project completion. • Coordinate with the Consultants on the technical aspects of deployments to ensure they are met. • Coordinate with project management and assist with any necessary change requests and product updates required for customer success from R&D and Product Management • Assist with requirements gathering, solution design, development, deployment, migration, QA, UAT, and other consulting related engagements • Help customer identify and clarify their needs. • Identify and validate M-Files integrations with existing data sources. • Provide consultation on design best practice. • Validate Customer Requirements are met. • Mentor and lead more junior members of the consulting unit. • Be a key participant in requirements review, solution design and documentation. • Ensure deployments exceed customer expectations for quality and reliability. • Work closely with M-Files Project Management to ensure timelines and technical aspects of a deployments are met.

• Drive decisions and alignment across Partners and Canva engineering. • Set technical direction for Canva's external platform surface. • Ground partner conversations in working code. • Drive product-line engineering across our external platform surfaces. • Carry the platform direction outward early. • Shape strategic partner and customer engagements.

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals • Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills • Build, manage and maintain strong relationships with customers, peers and partners • Actively participate and speak at regional marketing events and conferences • Customer facing Sales and Channel enablement, including training • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle • Travel expected to be 30-50% to engage with customers and prospects in person

• Design, implement, and integrate Sandvine solutions into customer production environments. • Perform system installations, configuration, and deployment testing across on‑prem, virtualized, and cloud platforms. • Troubleshoot and resolve software, hardware, and network issues during deployments and post‑deployment. • Optimize solutions for customer‑specific network architectures and use cases. • Create and maintain technical documentation including deployment guides and post‑deployment reviews. • Communicate technical concepts clearly to both technical and non‑technical stakeholders. • Collaborate with internal teams to meet project timelines and delivery commitments. • Stay current with evolving technologies and leverage AI tools to improve delivery and troubleshooting.