• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals • Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills • Build, manage and maintain strong relationships with customers, peers and partners • Actively participate and speak at regional marketing events and conferences • Customer facing Sales and Channel enablement, including training • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle • Travel expected to be 30-50% to engage with customers and prospects in person

• Design, implement, and integrate Sandvine solutions into customer production environments. • Perform system installations, configuration, and deployment testing across on‑prem, virtualized, and cloud platforms. • Troubleshoot and resolve software, hardware, and network issues during deployments and post‑deployment. • Optimize solutions for customer‑specific network architectures and use cases. • Create and maintain technical documentation including deployment guides and post‑deployment reviews. • Communicate technical concepts clearly to both technical and non‑technical stakeholders. • Collaborate with internal teams to meet project timelines and delivery commitments. • Stay current with evolving technologies and leverage AI tools to improve delivery and troubleshooting.

• Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment • Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense • Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations • Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments • Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices • Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation • Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy • Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base • Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing

• Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. • You aren't just selling software - you are a mission-critical partner in improving how government serves its citizens. • You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. • Lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. • Help government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. • Serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.