• Concevoir, développer, tester et exploiter des services backend à haute disponibilité en Java et Golang • Développer des fonctionnalités avancées de plans de numérotation et d’IVR , incluant une logique de routage dynamique et le partage de contexte entre appels • Déployer, surveiller et soutenir des systèmes en production sur Kubernetes , incluant la participation aux rotations d’astreinte • Moderniser et maintenir les pipelines CI/CD (GitHub Actions), et contribuer à la fiabilité et à l’observabilité des systèmes • Collaborer au sein d’une petite équipe en mode Kanban : revue de demandes de fusion (pull requests), contribution aux décisions d’architecture et utilisation quotidienne d’outils de développement assistés par l’IA (ex. : GitHub Copilot, Claude)

• Work alongside other Software Developers to develop full-stack software solutions built for robustness, scalability, and performance using state-of-the-art software development practices. • Design and develop software algorithms • Conduct research and experimentation to improve the performance of software systems • Perform detailed analysis, design, code development, software integration and testing • Analyze complex functions, procedures and problems to deliver creative and effective solutions • Stay up to date with the latest advancements in AI techniques and advanced algorithms • Participate in design and code reviews

• Work with customers, leadership, and your development team to identify requirements and translate them into functional user stories for consideration • Create and maintain performance dashboards to evaluate service usage to inform product objectives and development priorities • Maintain a Product Backlog of user stories and defects, work with your team to refine and plan these items for development • Organize and communicate development and release plans to stakeholders • Collaborate with product engineering writers and product management to publish best practices through tutorials, blog articles, and conference presentations • Validate and triage enhancement and defect requests in collaboration with Esri Support Services

• Own the end‑to‑end evolution, quality, and customer impact of one or more ArcGIS web services, including enhancements, defects, reliability improvements, and technical investments • Serve as the primary product decision‑maker for assigned services, balancing customer needs, platform health, and long‑term sustainability • Define and act on service goals, success metrics, and quality standards, using telemetry and customer feedback to guide prioritization and investment • Maintain and prioritize a comprehensive product backlog, making informed tradeoffs across features, defects, technical debt, and operational work • Own service contracts, API behavior, versioning, and backward compatibility, evaluating downstream impact across the ArcGIS ecosystem • Champion operational excellence, advocating for reliability, performance, scalability, and observability best practices • Influence product direction and multiply impact through cross‑team collaboration, mentorship, and shared standards • Validate and triage enhancement and defect requests in collaboration with Esri Support Services