Role Description CopperPoint has an exciting opportunity for a fully remote Premium Audit Reviewer II to join our team. In this role, you will review and evaluate premium audits for accuracy, completeness, and compliance with company guidelines and regulatory standards. You will collaborate with internal teams, agents, and policyholders to resolve discrepancies, support quality assurance initiatives, and help ensure accurate premium determination. The ideal candidate brings strong analytical skills, attention to detail, and experience in workers’ compensation and commercial lines premium auditing within a fast-paced, customer-focused environment. - Conducts quality and timely reviews of assigned audits, analyzing accuracy of the audit relative to regulatory guidelines and policy underwriting. - Reviews narrative portion of audit that describes customer’s business type/classification to determine if the policy has been written correctly. - Based on the narrative, reviews data submitted by Auditor to ensure that the auditor applied appropriate description categories, used correct state rules as to business type, and classified the employer’s individual jobs and employees appropriately. - Returns audits to Auditors with recommendations for necessary corrections/revisions. - Once finalized, enters information from audit into billing system to create a customer invoice. - Determines accuracy of additional or return premiums in accordance with national/local regulations and/or corporate standards. - Enters audited exposures into appropriate rating system for all lines of business for all states, validates rating systems have accurately calculated total policy premiums, and bills the final policy premium, making referrals to Underwriting on pertinent information found during the review process. - Answers and handles inquiries regarding status requests, billing issues, and miscellaneous audit-related questions. - Collaborates/consults with Underwriters, Field Auditors, vendors, and other internal teams to support CopperPoint corporate goals and provide excellent customer service. - Provides administrative support on the communication and handling of premium audits. - Reports Workers' Compensation Statistical data in accordance with Independent and NCCI requirements. Achieves and maintains test audit results at or below State minimum. - Develop a strong relationship with premium audit team, and adjacent business segments including Underwriters and Underwriter Assistants. - Serves as a resource for underwriters concerning such matters as endorsements needed prior to processing and billing audits. - Maintain a working knowledge of the individual guidelines of each state and/or region, completing continuing education to remain current on changes related to premium auditing through discussion and correspondence with peers, experts, and industry-related literature. - May provide coaching, training and general guidance to new or subordinate employees. Qualifications - Requires high school diploma or equivalent; prefers bachelor’s degree in accounting, finance, or related field. - Requires 2+ years commercial insurance, premium audit review or related experience to include multi-state accounts and/or multiple lines of business resulting in solid working knowledge of a variety of policy types such as guaranteed costs, high deductible, loss retro-incurred, composite ratings, and/or group captives. - Requires solid working knowledge of NCCI (National Council on Compensation Insurance) and Bureau workers compensation classification rules. - Prefers 2+ years of prior Property & Casualty industry experience. - Experience with other lines of business such as General Liability, Umbrella, and Auto also a plus. - Experience working with premium audit work management systems required. - Strong analytical skills to successfully review audits and to ensure compliance with policies, procedures, and regulations. - Sound business and technical acumen with demonstrated ability to understand and apply independent and NCCI bureau regulations. - Sound working knowledge of a variety of policy types, including guaranteed costs, high deductible, loss retro-incurred, composite ratings, and group captives. - Excellent customer engagement/service skills – both verbally and in writing. - Solid oral and written communication skills resulting in ability to communicate professionally both verbally and in writing. - Ability to identify and seek needed information/research skills. - Detail oriented. - Solid typing and ten-key skills. - Solid organizational & time management skills with ability to multi-task, prioritize, and meet and contend with deadlines and influxes in workload. - Ability to work well independently and in a team environment. - Spanish bilingual a plus. Benefits - Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan. - We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan). - Employees will accrue 0.0769 hours of Paid Time Off (PTO) per paid hour, which may total 20 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year. Salary Range $52,000.00 - $83,000.00 annually. Compensation may vary depending on skills, experience, education, and geographical location. In addition to base salary, compensation may include an annual discretionary bonus.

Role Description With minimal supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as: - Monitoring delinquent accounts - Contacting patients for account payment - Resolving billing problems - Answering routine to complex account inquiries Performs responsibilities within standard procedures and pre-established guidelines to complete tasks. A certain degree of creativity and latitude is required. Supports and adheres to The US Oncology's Compliance Program, including the Code of Ethics and Business Standards, and The US Oncology’s Shared Values. Responsibilities - Monitors delinquent accounts and performs collection duties - Reviews reports, researches and resolves issues - Reviews payment postings for accuracy and ensures account balances are current - Works with co-workers to resolve insurance payment and billing errors - Monitors and updates delinquent accounts status - Recommends accounts for collection or write-off - Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations - Answers patient payment, billing, and insurance questions and resolves complaints - May refer patients to Patient Benefits Representative to set up payment plans - Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations - Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records - Performs other duties as requested or assigned Qualifications - High School diploma or equivalent required - Minimum two (2) years combined medical billing and payment experience required - Demonstrate knowledge of state, federal, and third party claims processing required - Demonstrate knowledge of state & federal collections guidelines - Must successfully complete required e-learning courses within 90 days of occupying position Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. Benefits - M/D/V - Life Insurance - 401(k)

• Lead case strategy and handle files independently including pleadings, discovery, depositions, and court appearances. • Draft and review legal documents including pleadings, motions, and other court filings with attention to detail and accuracy. • Maintain strong communication with clients and claims professionals. • Accurately track billable hours and ensure proper invoicing. • Serve as a mentor for junior attorneys and paralegals.

Title: Licensed Insurance Sales Representative (Remote / Home-Based) Location: Baton Rouge United States Job Description: At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life's uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: - Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. - Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies. - Convert warm leads into customers using a proven consultative sales strategy - no cold calling required. - Work from home to drive sales growth while delivering an exceptional, customer-first experience. Compensation & Benefits - Base Pay: $18/hour - Average Total Compensation: $52,730-$76,480/year (base + uncapped performance-based incentives) - Incentives are productivity-based and governed by the applicable bonus plan, which is subject to change at Allstate's discretion. - Eligible licensed external candidates who complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date may be eligible for a bonus. Full suite of employee benefits starting day one, including: - Health, dental, and vision insurance - 401(k) with company match and pension plan - Tuition reimbursement and career development - Wellness programs Additional Benefits - Paid training from day one (classroom and hands-on) - Licensing support: study materials, exam reimbursement, and assistance - Monthly internet reimbursement - Home office equipment provided by Allstate Why Join Allstate - No Prospecting: Warm leads delivered directly to you - Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company - Supportive Culture: Learn from best-in-class leaders and motivated teammates - Trusted Brand: Be part of a company with 90+ years of industry experience - Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer's needs Requirements - At least 1 year of experience in sales or customer service (with a sales focus) - Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred) - If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate's support - Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate. This includes obtaining non-resident Producer licenses in all states as required for the role. - If hired, Sales Representative must relinquish all non-Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role, in accordance with Allstate licensing and appointment policies. - High school diploma or GED required - Reliable high-speed internet with wired connection (Ethernet) - Dedicated, distraction-free home workspace (equipment provided) - Comfortable working evenings and weekends - Receptive to feedback and performance coaching - Strong communication, critical thinking, and multitasking skills - Competitive, highly self-motivated and enjoys being rewarded for your efforts - Able to work independently and hold yourself accountable for your performance - Ability to navigate multiple computer systems simultaneously Essential Job Functions - Handle inbound and outbound customer calls as the primary method of customer engagement. - Maintain availability during assigned work hours to meet call volume and service expectations. This function is particularly crucial during an employee's first 90 days of employment. - Deliver consultative sales conversations and complete transactions during live customer interactions. - Adhere to assigned schedules, including evenings and weekends, based on business coverage needs. - Meet established productivity, quality, and performance standards. - Navigate multiple computer systems simultaneously while actively engaged with customers. This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices. Reasonable Accommodation Statement Allstate provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their role. During the first 90 days of employment, reasonable accommodations generally do not include removing essential job functions, creating new positions, or lowering performance or productivity standards. DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Target Total Compensation: $52,730-$76,480/year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate's discretion. Base Pay: $18 per hour The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.