• Responsible for system architecture, solution design, integration strategy, proof of concepts, configuration governance, and technical oversight throughout the implementation • Define the overall C2M architecture, covering Customer Care, Meter Data Management, Billing, and CIS integration • Design seamless data flows between customer, meter, and billing processes • Establish technical standards, scalability strategies, and system performance benchmarks • Understand customer business processes/functional specifications and independently drive technical solutioning to delivery • Have hands-on experience in the design and development of OUAF components, configuration tools, and interfaces

This is a remote position. AI Support Analyst We are seeking an AI Support Analyst to provide day-to-day support for AI-driven applications, data platforms, and client-facing solutions. This role will focus on monitoring system performance, troubleshooting issues, and ensuring the accuracy and reliability of AI outputs and data workflows across environments leveraging AWS, Azure, Tableau, Power BI, and DealCloud CRM. This is a hands-on role ideal for someone with a mix of technical support, data analysis, and troubleshooting experience, with interest in AI-driven systems. Key Responsibilities - Provide L1/L2 support for AI-driven applications, data pipelines, and integrations - Monitor systems and respond to alerts, incidents, and performance issues - Troubleshoot issues related to AI outputs, data inconsistencies, and system integrations - Validate data quality and accuracy across ETL/ELT pipelines and reporting tools (Tableau, Power BI) - Support API integrations and data flows between systems, including CRM platforms like DealCloud - Document issues, resolutions, and maintain runbooks and knowledge base articles - Assist with incident management, escalation, and root cause analysis - Collaborate with engineering, QA, and data teams to ensure production stability - Support user inquiries and provide guidance on system functionality and issues - Identify opportunities for automation and process improvements within support operations Requirements Required Qualifications - 2–4 years of experience in Application Support, Production Support, QA, or Data Support roles - Strong analytical and troubleshooting skills - Proficiency in SQL for data validation and issue investigation - Familiarity with cloud environments (AWS and/or Azure) - Experience working with data pipelines or ETL processes - Exposure to monitoring tools (e.g., Datadog, Splunk, CloudWatch, Azure Monitor) - Experience with API troubleshooting or integration support - Strong communication skills and ability to support both technical and non-technical users Key Traits for Success - Strong attention to detail with a focus on data accuracy - Problem-solving mindset and ability to troubleshoot complex issues - Strong communication and customer support skills - Ability to prioritize and manage multiple issues - Curiosity and interest in AI and emerging technologies

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. Preferred Experience: - MS Suite - Microsoft Dynamics - MS Teams Proficiency - Salesforce - MS Outlook Proficiency - Comcast Business Advanced Business Solutions - Billing Tools - Inbound/Outbound Call Center - Dedicated Internet Sales * Sales experience required Core Responsibilities - Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in. - Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales. - Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs. - Conduct regular reviews and process government accounts to include purchase and sales orders. - Consistently and regularly conduct interactions digitally with base of SMB customers. - Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation. - Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time. - Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel. - Retain business customers by mining and growing accounts through solution based selling and account management via the telephone. - Make outbound calls to accounts to achieve sales quota metrics. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization Compensation Base Pay: $18.59 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Position Summary: As a Confirmation’s Agent your primary responsibility will be to assist management and other associates in confirming arrival dates of upcoming vacation reservations for guests who have purchased a marketing preview package, while maintaining a high-level of customer service and satisfaction. We are looking for an individual who will respond to our owners and potential owner needs in a timely, professional manner, reducing package cancellations and increasing show rate, tours and VPG by utilizing outstanding communication skills, innovative thinking and promoting Wyndham's COM philosophy. This position is essential to maintain our arrival, revenue, and tour volume. This position starts on May 15, 2026 Pay: Your compensation will be an hourly rate of $18.00 Hours: You will receive an 8-hour shift between: 9:00am – 8:00pm Saturday and Sunday: As needed, must be flexible. Responsibilities: - Make outbound calls to guests who have secured travel dates for their marketing package and confirm their arrivals date to increase show rate and tour delivery to the sites. Must be able to maintain a high level of production pace while providing excellent customer service. - Timely guest follow up ensuring customer service issues are resolved completely and promptly with detailed insight and creative alternatives to assist guests, promote travel, and reduce the Sales and Marketing cancellation rate and improve the guest experience. - Provide support to the management team with revenue, tasks, accommodation changes and projects with comprehensive, confidential, and professional disclosure of incidents and escalations where required. - Conduct trainings, calibration sessions, etc. - Take inbound phone calls to support Inbound Reservations when call volume dictates. Qualifications: - High School diploma or equivalent - Must be able to work flexible shifts to include weekdays, evenings, and weekends to suit business needs. - Must have the ability to be persuasive and informative with excellent problem solving and strong customer service skills. - Exceptional listener with excellent communication skills, both verbal and written. - Must have the ability to deescalate customer situations and sway decisions. - Must possess a positive, outgoing, professional demeanor, be self-motivated, detailed oriented and able to work independently. Must demonstrate solid judgement and firm decisions, vast product knowledge, marketing systems knowledge in addition to excellent problem-solving skills. - Demonstrate professionalism and excellent customer service skills with all customers, both internal and external, maintaining a positive brand image and company reputation. - CRS and/or Liberation experience required. - MS Office, Word, Excel experience required. - 12-month minimum sales, customer service, reservations or equivalent experience required. *Only candidates from Orlando, FL area (within 50 miles) will be considered at this time. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identify theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.