We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Position Summary: As a Confirmation’s Agent your primary responsibility will be to assist management and other associates in confirming arrival dates of upcoming vacation reservations for guests who have purchased a marketing preview package, while maintaining a high-level of customer service and satisfaction. We are looking for an individual who will respond to our owners and potential owner needs in a timely, professional manner, reducing package cancellations and increasing show rate, tours and VPG by utilizing outstanding communication skills, innovative thinking and promoting Wyndham's COM philosophy. This position is essential to maintain our arrival, revenue, and tour volume. This position starts on May 15, 2026 Pay: Your compensation will be an hourly rate of $18.00 Hours: You will receive an 8-hour shift between: 9:00am – 8:00pm Saturday and Sunday: As needed, must be flexible. Responsibilities: - Make outbound calls to guests who have secured travel dates for their marketing package and confirm their arrivals date to increase show rate and tour delivery to the sites. Must be able to maintain a high level of production pace while providing excellent customer service. - Timely guest follow up ensuring customer service issues are resolved completely and promptly with detailed insight and creative alternatives to assist guests, promote travel, and reduce the Sales and Marketing cancellation rate and improve the guest experience. - Provide support to the management team with revenue, tasks, accommodation changes and projects with comprehensive, confidential, and professional disclosure of incidents and escalations where required. - Conduct trainings, calibration sessions, etc. - Take inbound phone calls to support Inbound Reservations when call volume dictates. Qualifications: - High School diploma or equivalent - Must be able to work flexible shifts to include weekdays, evenings, and weekends to suit business needs. - Must have the ability to be persuasive and informative with excellent problem solving and strong customer service skills. - Exceptional listener with excellent communication skills, both verbal and written. - Must have the ability to deescalate customer situations and sway decisions. - Must possess a positive, outgoing, professional demeanor, be self-motivated, detailed oriented and able to work independently. Must demonstrate solid judgement and firm decisions, vast product knowledge, marketing systems knowledge in addition to excellent problem-solving skills. - Demonstrate professionalism and excellent customer service skills with all customers, both internal and external, maintaining a positive brand image and company reputation. - CRS and/or Liberation experience required. - MS Office, Word, Excel experience required. - 12-month minimum sales, customer service, reservations or equivalent experience required. *Only candidates from Orlando, FL area (within 50 miles) will be considered at this time. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identify theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology. Client Support Specialist Job Code CSS.181.002 FLSA Status Exempt Job Family Client Relations Cost Center 181 Purpose of Position The Client Support Specialist serves as the first point of Tier Two client support, responsible for intake, documentation, triage, and coordination of client-reported issues. This role ensures consistent, professional client experience while managing ticket creation and driving resolution workflows. This role operates within a structured support model consisting of Client Manager, Client Administrator, and Client Support Specialist as the technical support, ensuring proper escalation and accountability across all client issues. Duties and Responsibilities Essential Functions - Client Issue Intake and Ownership: - Serve as first point of contact for client issues and requests - Document issues clearly and completely - Own tickets through initial triage and coordination to close of ticket - Ticket Management: - Open, track, and update tickets in support systems - Categorize issues appropriately (EDI, payer, configuration, etc.) - Maintain accurate documentation and status updates - Client Communication: - Provide timely and professional communication - Set expectations on timelines and next steps - Maintain client confidence through transparency - Revenue Cycle Knowledge: - Working knowledge of eligibility, claims, rejections, and remittance workflows - Identify common issues such as payer edits and data mismatches - Solution Awareness: - Basic understanding of SSI platforms including clearinghouse, PBE, and ARC - Perform initial validation and troubleshooting - Escalation Coordination: - Escalate issues to Client Manager, Client Administrator, or DevOps Support as appropriate - Track escalated issues through resolution Marginal Functions - Other duties as assigned. Skills, Knowledge, and Abilities - Strong Written and Verbal Communication – Ability to communicate clearly and professionally with both internal teams and clients across multiple channels. - Client Issue Translation and Ticketing – Proven ability to interpret client concerns and accurately translate them into clear, actionable tickets or work items for technical teams. - Attention to Detail and Organization – High level of accuracy and organization when documenting issues, tracking progress, and managing information. - Client‑Focused Mindset – Commitment to understanding client needs and delivering responsive, solution‑oriented support. - Multi‑Issue and Priority Management – Ability to manage multiple issues and competing priorities simultaneously while maintaining quality and responsiveness. - Advanced Technical and Troubleshooting Skills – Strong technical knowledge with the ability to diagnose issues, analyze root causes, and support effective resolution. - Must be able to interact cordially and productively with co-workers in a team environment. - Ability to work under pressure and to prioritize. - Must be able to proficiently read and write in English. - Must possess effective communications skills with ability to handle difficult situations. - Must be able to make independent judgment decisions with minimal supervision. - Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. - Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly. Information Security and Data Protection The SSI Security-First Mindset Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities. The Five Pillars of the SSI Security-First Mindset: - Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines. - Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources. - Pillar 3: Awareness: Recognize, report, and take action to resolve security risks. - Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines. - Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity. Experience and Education Requirements Education Min/Preferred Education Level Description Minimum 4 Year / Bachelors Degree Bachelor's degree in Computer Science, Data Science, Healthcare Technology or related field. Years of Experience Minimum Years of Experience Comments 1 year Entry-level work experience in a technical field 1 year Experience with reporting tools, Excel, and/or BI platforms 1 year Familiarity with SaaS platforms, system configurations, and data workflows. Certifications Min/Preferred Certification Description A combination of experience and advanced education may be substituted. Background checks and drug test required. Acknowledgement I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position. Employee's Signature Date __________________________________ ______________________ Supervisor Signature Date __________________________________ ______________________ SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.

Company Description At QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform. Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of? Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture. Job Description At QIMA, we are looking for a Coordinator of Ethical Auditors for the Americas. This role is essential for maintaining the integrity and consistency of our ethical audits across the region. If you are organized, detail-oriented, and passionate about promoting ethical standards, we want to meet you. Responsibilities: - Audit Coordination: Plan, schedule, and coordinate ethical audits across multiple locations within the Americas, ensuring proper implementation of ethical auditing standards. - Team Supervision: Oversee and support a team of ethical auditors, providing guidance and problem-solving in the field. - Quality Control: Review and approve audit reports, ensuring accuracy, consistency, and compliance with current ethical standards and regulations. - Training: Organize and conduct training sessions for auditors, keeping them updated with best practices and changes in ethical standards. - Communication: Serve as the main point of contact for clients and stakeholders, ensuring clear and timely communication about audit progress and results. - Reporting Results: Generate detailed performance reports for the audit team and present findings and recommendations to management. - Continuous Improvement: Propose and collaborate on continuous improvement initiatives to optimize audit processes and ethical standards. Qualifications - Strong communication and organizational skills, with a proactive, detail-oriented, and service-driven mindset. - Ability to coordinate EMEA auditors’ logistics, including flight bookings, car rentals, and hotel accommodations. - Ability to manage multiple priorities, work independently, and stay organized in a dynamic environment. - Fluent in English and Spanish; additional languages are a plus. - Availability to work within a schedule aligned with Paris time (2:00 p.m. to 11:00 p.m.). - Currently pursuing or recently completed a degree in Business Administration, Supply Chain, Ethics, Compliance, or a related field. - Previous experience in logistics, operations, or administrative support is a plus. - Compensation: USD 450–550 per month - This internship is offered on a contractor basis. Additional Information Does this describe you? Then we want to hear from you as soon as possible! Apply now and we can write the next chapter of the QIMA story together. - Department: Audit Services - Workplace Type: Remote - City: Mexico City - Compensation: USD 450 - USD 550 - monthly

• Provide positive and professional technical support to Canon customers via phone • Analyze complex issues to answer questions, troubleshoot, and advise on solutions • Promptly identify, research, and resolve customer inquiries using all available software and network tools • Interact with customers and team members simultaneously to expedite call resolution • Make prompt, accurate business decisions that mutually benefit the business and the customer • Document interactions and resolutions in our easy-to-use applications • Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website