• Build & Scale Enablement Programs: Design and implement structured onboarding, training, and development programs that demonstrably reduce ramp time and increase new hire productivity, with clear measurement of ROI beyond the revenue organization into the broader organization • Collaboration & Partnership: Drive strategic alignment and cross-functional solutioning by partnering with marketing, supply chain, and sales leadership to elevate customer-facing roles through positioning, product knowledge, and fulfillment expertise. • Global Solutioning: Create a unified approach to enablement that addresses regional and segment-specific needs while maintaining global consistency and scalability. • Process & Tools Optimization: Serve as thought leaders by bringing new and innovative sales processes, methodologies, and tools (e.g., Salesforce, Seismic, Gong, etc.) to increase productivity and win rates, and leveraging existing resources in new ways. • Performance Insights: Define and track key productivity metrics (e.g., ramp time, quota attainment, close rates, deal size, win rates) and implement data-driven improvements to consistently exceed targets. • Leadership & Collaboration: Lead a global enablement team; coach and develop direct reports while fostering a culture of continuous learning. • Partner directly with sales leaders to develop and implement coaching frameworks that drive measurable improvements in rep performance and accelerate the path to quota attainment. • Process and Tools: Identify and eliminate productivity barriers through the optimization of sales processes, playbooks, and tools that increase selling time and improve conversion at each pipeline stage. • Aligning Messaging Across Teams: Ensuring that sales teams are armed with consistent and effective messaging that aligns with product marketing. • Other duties/responsibilities as necessary.

• Analyze trends in occupancy, ADR (Average Daily Rate), RevPAR (Revenue per Available Room), and other key performance indicators; identify variances versus forecast and recommend corrective actions. • Prepare comprehensive and timely performance critiques reviewing prior-period results and the effectiveness of implemented strategies. • Develop and maintain short-term (weekly) and long-term (monthly, quarterly, annual) revenue forecasts and budgets, as required by individual hotel service agreements. • Manage transient and group rate strategies, including daily rate review and updates via RMS/CRS/Pricing Systems, lead time management, minimum stay restrictions, and overbooking controls. • Review all group business (tentative and definite) to ensure alignment with strategy and evaluate displacement impact on room revenue and RevPAR. • Ensure consistency of pricing across all distribution channels (brand CRS, GDS, OTA, direct) and optimize commission spend. • Work with General Managers and Operations Managers on inventory controls, oversell levels, and demand-based allocation of room types. • Conduct ongoing competitive set and market analysis, tracking trends, event calendars, seasonality, and local demand drivers. • Maintain historical data and demand calendars, including event impact, promotions, and occupancy surges, to proactively adjust strategies. • Prepare and deliver revenue management reports and insights for Owners, Corporate Offices, General Managers, and Operations teams. • Conduct strategy meetings with Sales, Marketing, and Operations teams to align pricing, packaging, rate fences, promotions, and upsell initiatives. • Provide training and guidance to hotel teams, including Reservations and Sales, on revenue management tools, systems, and best practices as needed. • When contracted, assist properties with additional operational tasks such as maintaining OTA content, brand website updates, and online review responses. • Assist in the development and management of LNR (Local Negotiated Rate) accounts, supporting sales strategies as appropriate. • Maintain a quiet, professional workspace with reliable high-speed internet for client interactions. • Work independently, manage multiple clients, and deliver consistent, high-quality service in a remote environment.

• Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance. • Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment. • Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies. • Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward. • Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs. • Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality. • Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements. • Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

• Partner with sellers and subject matter experts in a fast-paced environment to help turn our sales playbook and updates into “rep-ready” content like training videos, slide decks, and talk tracks. • Explore and implement AI tools to support content creation, summarize information, and improve knowledge sharing. • Help maintain and organize documentation so content is centralized, up to date, and easy for GTM teams to access across platforms. • Support the rollout of training for key initiatives, including territory alignment, cross-sell priorities, and product positioning. • Connect with sales and customer success teams to understand their day-to-day needs, identify content gaps, and suggest improvements.