• Provide customer service deliverables including configuration, auditing, reconciliation, and reporting within the Planning and Performance solutions, with an emphasis on providing customers with a high-value experience while managing project budgets and timelines. • Planning and Performance functions include budgeting, long range forecasting, capital and business planning, and performance management. • Perform detailed analysis and deliver proactive recommendations on module configurations and understand customers’ accounting, data and organizational structure. • Partner with customers to support and drive tool adoption and develop process workflows for administrating the various areas of the application tailored to the nuances of the organization. • Follow standard process workflows to perform routine administration and audit work. • Serve as the customer’s primary point of contact for all communications and work efforts, including emails, video meetings, instant messaging, and possibly in-person travel if requested by the customer.

Title: Clinical Shared Services - Advisor, Member Experience Location: Nashville, TN, United States Remote Job Description: Member Experience Advisor ArchWell Health Member Experience Advisor, reporting to the Member Experience Director, will be an integral part of the central services team. The Member Experience Advisor will provide direction and oversight in the development and maintenance of a comprehensive Member Experience program. The Member Experience Advisor will work with colleagues, providers and leadership to study, select, implement, analyze, report on and evaluate targeted strategies to improve member experience. The Member Experience Advisor will work collaboratively with leaders and others and serves as a change agent to improve the member experience in a measurable way and will serve as a resource on industry strategies in member experience excellence. The Member Experience Advisor will work with the survey vendor to review evidence-based strategies and national trends. This role also supports the design, execution, and analysis of health plan surveys to assess member satisfaction and identify opportunities for improvement, contributing to strategic initiatives that enhance overall member experience and drive performance in regulatory quality ratings. Essential Duties/Responsibilities Facilitate the development of evidence-based, innovative and creative strategies for improving member experience in a measurable way. Observe provider and center colleague interactions and deliver constructive, tactful feedback to support individual performance improvement. Oversee activities related to member experience, including monitoring multiple teams as they implement and evaluate strategies. Provide reports, information, and follow up to various teams to ensure that activities are implemented effectively and achieving expected outcomes. Serve as a liaison between ArchWell Health and the survey vendor to gain knowledge, gather information, develop reports and troubleshoot. Identify trends in patient experience scores and work collaboratively with management to develop action plans. Lead assigned projects and programs by creating and executing workplans. Present member experience information at team, provider and leadership meetings as requested. Required Education and Experience: Bachelors degree or a minimum of 5 years of direct experience managing member experience initiatives within a healthcare delivery system or health plan Knowledge of how healthcare is delivered and how member experience is measured by regulatory agencies Advanced proficiency in Microsoft Excel, including the ability to create dashboards, charts, and visualizations that clearly communicate member experience performance to end users Experience interpreting and applying CMS and other regulatory guidance related to member experience measurement Strong analytical and communication skills, with the ability to translate complex data into actionable insights Knowledge, Skills, and Abilities: Strategic thinker with a passion for improving the healthcare experience. Excellent interpersonal and facilitation skills. Ability to manage multiple project plans and priorities on an ongoing basis. Ability to share data and provide coaching to center colleagues and providers in a concise and effective way. Embodies and serves as a role model of ArchWell Health's Values: Be compassionate, Strive for excellence, Earn trust, Show respect, Stay resilient, Always do the right thing Travel and Location Remote Travel can be up to < 70%; the role requires travel to various centers.

Role Description We are currently hiring skilled professionals for the position of Oracle Functional Consultant to join our growing team. - Oracle finance functional consultant - Oracle Fusion functional consultant This is a remote position. Qualifications - Oracle Fusion Cloud Finance functional experience Requirements - W2 only - 12+ months contract Company Description NationMind LLC is a technology consulting firm focused on: - Technical Engineering - Software development - Technicians - QA testing and services We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency.

Role Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: - The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets. - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. - Develop client partner relationships. - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement. - Provide feedback to product management about product enhancements that can address customer needs and provide additional value. - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team. - Stay current on competitive analysis and market differentiation. - Support marketing events including executive briefings, conferences, user groups, and trade shows. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of pre-sales solution consulting or sales engineering experience. - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions. - Experience working collaboratively with product management, product marketing, partners, and professional services. - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence. - Travel, as necessary. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.