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ServiceNow

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Sr Advisory Solution Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 10,001+Since 2004H1B SponsorCompany SiteLinkedIn

Location

EMEA

Posted

31 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Sr Advisory Solution Consultant

ServiceNow

Role Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: - The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets. - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. - Develop client partner relationships. - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement. - Provide feedback to product management about product enhancements that can address customer needs and provide additional value. - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team. - Stay current on competitive analysis and market differentiation. - Support marketing events including executive briefings, conferences, user groups, and trade shows. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of pre-sales solution consulting or sales engineering experience. - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions. - Experience working collaboratively with product management, product marketing, partners, and professional services. - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence. - Travel, as necessary. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

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