The leading digital platform for medical professionals.
Technical Program Manager
Location
California
Posted
77 days ago
Salary
0
Seniority
Lead
Job Description
Technical Program Manager
Doximity
• Eliminate friction across teams • Drive clarity, accountability, and delivery • Ensure Salesforce and adjacent systems scale with the business • Own team rhythm, cross-functional coordination, and technical delivery—helping multiple stakeholders move quickly while maintaining structure and quality • Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing • Identify cross-team dependencies and proactively remove blockers to execution • Translate business needs into technical requirements and Salesforce solutions • Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows • Lead end-to-end delivery of Salesforce initiatives, including: • Sales Cloud, Service Cloud, and related integrations • Contribute hands-on to: • Solution design and architecture • Configuration (flows, validation rules, objects) • Light Apex / SOQL / integrations where needed • Partner with engineering to ensure scalable, maintainable implementations • Drive release management, QA, and deployment processes • Establish and maintain operating cadence across teams: • Sprint planning, backlog grooming, and release prioritization • Own Jira and system workflows: • Ensure tickets are clearly defined, prioritized, and progressing • Lead recurring forums: • Weekly execution calls • Cross-functional alignment sessions • Act as the “voice of delivery”, ensuring deadlines and commitments are met • Build and maintain real-time dashboards and reporting across Salesforce and BI tools • Provide clear visibility into project status, risks, and outcomes • Continuously improve: • Business processes • Data integrity and governance • System scalability and usability • Drive alignment across systems including: • Salesforce (core) • CLM / CPQ / billing tools • Marketing automation platforms • Lead key initiatives such as: • Process redesign (e.g., deal flow, amendments, renewals) • New product launches and system enablement • Data model and workflow optimization • Ensure SOX compliance, audit readiness, and documentation integrity • Maintain clear documentation of: • System architecture • Business processes • Key workflows and dependencies
Job Requirements
- 7–12 years of experience in Technical Program Management, Business Systems, or similar roles
- Exceptional interpersonal skills and strong Corporate IQ
- High energy
- Positive attitude
- Very tech forward and constantly thinking about automation, AI, and efficiency
- Deep expertise in Salesforce (Sales Cloud required; Service Cloud preferred)
- Hands-on experience with:
- Salesforce configuration (Flows, objects, automation)
- Basic development (Apex, SOQL, APIs)
- Proven experience working with:
- Sales and Customer Success teams
- Cross-functional partners (Finance, Product, Marketing)
- Strong experience with:
- Jira (or similar tools)
- Agile / Scrum environments
Benefits
- Medical, dental, vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support, Childcare FSA, and parental leave
- Life, AD&D, and Disability
- Generous time off, holidays and paid company trips
- Wellness benefits…plus many more!
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