• Collaborate with software architects and development teams to define infrastructure requirements and design comprehensive platform solutions. • Lead the design, implementation, and optimization of CI/CD pipelines using Bitbucket to streamline software development, testing, and deployment processes. • Architect and manage Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation, enabling scalable and reproducible AWS infrastructure management. • Conduct PoCs to evaluate new tools, technologies, and methodologies, assessing their potential impact on the platform and operations. • Monitor and enhance the performance, reliability, and scalability of systems, ensuring high availability across production and development environments. • Troubleshoot and resolve complex issues across infrastructure, deployments, and applications, implementing robust solutions to improve system stability. • Integrate security best practices into the architecture and deployment processes, ensuring compliance with industry standards and regulations. • Mentor team members on advanced DevOps practices and contribute to establishing a culture of continuous improvement and operational excellence.

• Design, implement, and maintain robust infrastructure solutions while ensuring the highest standards of integrity, confidentiality, and system availability. • Focus on empowering engineering teams by exposing security tools through self-service interfaces and automating complex compliance workflows. • Central role in optimising continuous integration and delivery across a diverse service landscape. • Analyse program requirements to design secure, scalable architectures that address complex integration and compliance needs. • Develop and configure CI/CD pipelines featuring built-in security scanning, compliance checks, and automated validation. • Implement secure configurations, access controls, and encryption for repositories, systems, and deployment workflows. • Automate infrastructure provisioning and management using tools such as Terraform or OpenTofu. • Design user-friendly self-service interfaces and APIs to allow developers to access security tools seamlessly. • Drive automation efforts for the generation and validation of Software Bill of Materials (SBOMs) and KBOMs during build processes. • Conduct continuous vulnerability management, risk assessments, and threat modelling to identify and mitigate potential weaknesses. • Maintain system availability through disaster recovery planning, incident response, and routine audits of system logs and user access. • Create comprehensive documentation, including step-by-step guides, architecture diagrams, and FAQs for internal and external stakeholders. • Collaborate with cross-functional teams to resolve issues, implement new features, and ensure systems run optimally under data protection requirements.

• Lead the development of Domino's internal AI-assisted reliability tooling, including systems that analyze tickets, logs, traces, and documentation to help teams resolve outages faster with less recurring toil • Improve the observability coverage and signal quality for our most critical customer-facing systems, so engineers have more to work with throughout the development and support lifecycle • Own incident response end-to-end, from detection to remediation, and leave each problem space better documented, better understood, and less likely to recur • Guide the development of customer and user-facing observability tools within our products • Define and mature SLO/SLI frameworks for priority services, turning abstract reliability goals into measurable, actionable standards • Scale cloud operations practices for Domino’s single-tenant SaaS offering, and work with engineering teams to improve the reliability and repeatability of customer deployments and upgrades • Mentor other engineers and shape how SRE is practiced at Domino, including incident response workflows, operational readiness expectations, and post-incident learning culture

• Lead reliability initiatives across production platforms and services • Define and manage SLOs, SLIs, SLAs, error budgets, and availability targets • Design and implement scalable, resilient cloud-native architectures • Automate infrastructure and deployments using IaC and CI/CD best practices • Build and maintain monitoring, logging, tracing, and alerting solutions • Drive incident management, troubleshooting, root cause analysis, and postmortems • Improve operational maturity through automation, runbooks, and best practices • Mentor engineers and support knowledge sharing across teams • Collaborate with product, security, platform, and vendor teams globally • Perform capacity planning, performance optimization, and reliability analysis • Maintain technical documentation and compliance-related artifacts where required