• Deliver high-quality actionable advice through various media • Write provocative and pragmatic research that is clear and actionable • Provide high quality and timely research content peer review • Create and deliver presentations for webinars, onsite engagements, and Gartner conferences • Track vendors, market trends, and emerging practices • Deliver outstanding sales support to retain and grow the Gartner business • Build credibility as an industry expert to represent Gartner research • Identify research process improvements or develop new processes • Mentor and coach more junior team members

Role Description - Projetar, implementar e otimizar infraestrutura de redes; - Garantir alta disponibilidade, segurança e desempenho dos ativos; - Realizar troubleshooting avançado e responder a incidentes críticos; - Participação em salas de crise para resolução de incidentes complexos; - Documentar topologias, processos e políticas de rede; - Atuar como referência técnica para equipes internas e clientes. Qualifications - Formação: Redes de Computadores, Telecomunicações, TI ou áreas afins; - Sólida vivência em infraestrutura de redes corporativas (projetos, implantação e suporte avançado); - Certificação: CCNA ativa (imprescindível). CCNP ou equivalente será um diferencial. Requirements - Conhecimento sólido em: - Roteamento e switching: configuração e troubleshooting de OSPF, BGP, MPLS, VLANs, STP, HSRP/VRRP; - Firewalls (políticas de segurança, VPNs, inspeção de tráfego); - Tunnels (IPSec, GRE); - Wireless (WLC, controllers, pontos de acesso); - Cisco ISE (autenticação 802.1X, NAC, TACACS+/RADIUS); - QoS para priorização de tráfego crítico; - Troubleshooting complexo de redes WAN/LAN e análise de pacotes (Wireshark, NetFlow); Company Description

• Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic Healthy Planet. • Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements. • Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases. • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs. • Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers. • Develop, support and maintain all required system design and build documents and other system documentation. • Perform daily monitoring of applications in production use. • Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic workflows. • Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required. • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented. • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. • Work with trainers to develop and maintain application specific training curriculum and materials • Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users. • Adhere to organization standards for system configuration and change control. • Develop strong relationships with end user communities, customers and business partners. • Facilitate communication with stakeholders from initial requirements to final implementation. • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.

• Configure and optimize Workday, focusing on Recruiting and Talent Management, and other modules as needed • Provide day-to-day Workday system support • Collaborate and communicate effectively with Global business stakeholders on Workday and HR Technology project planning • Document business requirements, decisions, business processes, and workflows • Actively seek out opportunities for process improvement • Follow defined procedure for populating, loading and troubleshooting Workday EIBs • Maintain confidential employee information in Workday