Role Description The Customer Billing Escalation Specialist role interacts daily with LightReach installers, CX, and CAT departments. Responsibilities include: - Reviewing escalated customer complaints related to installer or sales rep misrepresentation. - Communication to EPCs and customers. - Collaboration with other departments. - Bringing complaints to resolution to ensure a positive customer experience. This person should have strong communication skills, a desire to exceed customer expectations, and strong problem-solving and critical thinking skills. The ability to identify and resolve gaps in the current process is paramount to success in the role! If you’re organized, a great communicator, and analytically focused, this role is a great fit for you! Qualifications - 2-4 years experience in a role demonstrating strategic thinking and problem-solving. - Salesforce experience preferred. - BS/BA preferred. - Enjoy working in a fast-paced and rapidly changing environment. - Good computer skills (G Suite, Microsoft). - Ability to work alone or in a team. - Outstanding attention to detail. - Good collaboration and communication skills. - Strong analytical and strategic thinking skills. - Excellent organizational and time management skills. - Knowledge of construction or solar industry preferred. Requirements - Employment is contingent upon the successful completion of a background check. Benefits - Comprehensive benefits package including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more. Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. - Operating at the intersection of B2B and D2C. - Delivering end-to-end solutions for whole home electrification. - Prioritizing talent development, career growth, and purpose-driven work. - Fostering a promote-from-within culture. - Prioritizing people, planet, and profit.

Commercial Vehicle Agency Specialist (Remote) remote type Fully Remote locations USA - IL (Remote) time type Full time job requisition id R30148 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Commercial Vehicle Agency Specialist is responsible for prospecting, qualifying, appointing, building relationships and managing agencies in a virtual market to produce profitable sales and growth. This role is also responsible for meeting and exceeding volume and profit objectives, while maintaining and growing a relationship between the company and appointed agents. Also serves as a subject matter expert and provides additional division support through mentoring others and assisting with special projects. Key Responsibilities • Serves as an advisor to leadership, providing insights, competitive intelligence and recommendations on agency performance, market dynamics, and strategic opportunities • Analyzes sales performance data and market trends to identify opportunities for growth, optimize territory performance, and inform decision-making • Consistently exceeds agreed upon new business production, direct written premium, loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of assigned agencies within the virtual market • Terminates agents for lack of production, unprofitable results, or other cause • Onboarding new hires and providing ongoing mentoring /coaching to support their development and performance • Consistently exceeds expectations and serves as a role model for the members of the team, while embracing company initiatives • Solicits new agencies as appropriate & manages virtual agent relationships, evaluates their potential to write quality new business, and appoints qualified new agencies and is responsible for their profitable growth. • Recommends agencies to participate in profit-sharing, rewards, and special incentives programs, and other agency sales initiatives Education • 4 year Bachelors Degree (Preferred) Experience • 3 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Skills Inside Sales, Profitable Growth, Relationship Building, Sales Performance, Strategic Collaboration Compensation Base Compensation: $62,000 - $76,000 and performance based incentives. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Role Description The Senior Beauty Education Specialist is a business leader and owner within Macy’s Beauty Education department, driving the strategic direction, development, and execution of industry-leading education programs. This role is responsible for creating and launching innovative training initiatives that enhance the expertise of Macy’s Beauty teams, strengthen vendor partnerships, and elevate the customer experience. Reporting to the Head of Beauty Education, the Senior Specialist will play a key role in developing new programs, including certifications, new hire onboarding modules, and advanced training while leading the evolution of Beauty Education’s impact on selling and service initiatives. This leader will ensure seamless integration of training programs with business priorities, providing Macy’s Beauty teams with the tools and knowledge to drive sales, increase customer engagement, and elevate service standards. What You Will Do - Drive Beauty Education Strategy - Own the development and execution of training initiatives that align with Macy’s Beauty business priorities. - Work with Head of Beauty Education to drive strategies that directly support sales and service excellence. - Act as a liaison between Education, Merchandising, Field Operations, and Vendor Partners to ensure alignment with key initiatives. - Develop and Execute Training Programs - In collaboration with Head of Education, design, implement, and refine training programs for Beauty Advisors, Counter Managers, and other key roles. - Strengthen best-in-class new hire onboarding program to ensure strong foundational knowledge and fast-track success. - Develop and implement advanced training programs that focus on elevating skillset, brand knowledge, and selling strategies. - Build a Counter Manager development program to enhance leadership and business management skills. - Oversee the Train-the-Trainer strategy, ensuring BETS (Beauty Education & Training Specialists) are equipped to deliver high-impact education. - Influence and guide field trainers and store leadership to ensure consistent execution of education strategies. - Drive Selling and Service Initiatives - Ensure all education content is focused on enhancing hospitality-driven selling techniques, customer engagement, and service standards. - Collaborate with Field Leadership to implement and measure the effectiveness of training in driving sales performance. - Develop education content that empowers Beauty Advisors to create personalized customer experiences and achieve business objectives. - Content Development and Execution - Drive content creation for eLearning, live, virtual and omnichannel learning platforms. - Partner with vendors and cross-functional teams to co-create education that supports mutual business objectives and maximizes brand investment. - Collaborate with Education Team to develop strong and impactful Programming, ensuring seamless execution of seasonal and priority-based trainings. - Analyze, Measure, and Optimize Training Impact - Utilize data-driven insights to assess training effectiveness and optimize programs for greater business impact. - Track performance metrics related to education programs, identifying opportunities for improvement, innovation and retention. Qualifications - Ownership mentality with a strategic approach to driving Beauty Education’s impact on sales, service, and customer experience. - Expertise in creating, executing, and optimizing training programs for various levels of Beauty teams. - Strong ability to develop training that enhances selling behaviors, customer engagement, and artistry. - Exceptional skills in public speaking, content delivery, and collaboration with key stakeholders. - Experience in digital education, eLearning platforms, and video content creation (script writing). - Proficiency in Microsoft Office Suite, familiarity with Adobe Suite programs and ability to publish content using prototyping/web development tools. - Ability to interpret data, measure training effectiveness, and drive continuous improvement. - Passion for beauty, understanding of trends, and retail/branding experience. Preferred Qualifications - Licensed Aesthetician or Cosmetology License. - Relevant experience in beauty retail, education and training leadership roles. Requirements - Bachelor’s degree or equivalent work experience in a related field. - 6-8 years of relevant experience, preferably in beauty education content development, communications, design, or project management. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Occasionally required to move about the workplace and reach with hands and arms. - Requires close vision. - Able to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description Bring your passion to Texas Health so we are Better + Together. Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011 Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion) - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. - Remote Position What You Will Do: - Establish/monitor/audit chargemaster processes to ensure compliance with regulations. - Coordinate with various departments to address issues related to chargemaster billing compliance. - Identify, research and analyze chargemaster billing compliance issues. - Review and implement annual and quarterly CMS CPT/HCPCS changes. - Maintain the integrity of the chargemaster including additions, changes, and updates. - Ensure edits and changes comply with coding and regulatory requirements. - Perform quarterly VitalWare Compliance Reports, identifying missing, deleted, invalid, and not billable codes. - Maintain and support chargemaster-related systems and applications. - Coordinate user access and security for Vitalware and other applications. - Train existing and new Vitalware users on system functionality. - Initiate and complete the annual Chargemaster CDM Request User Approvals. - Assist in preparing data files or uploading data into the THR Chargemaster. - Provide operational assistance and ensure compliance in all chargemaster-related activities. - Other duties as assigned by Chargemaster Services and Senior Leadership. Qualifications - H.S. Diploma or Equivalent (Required) - Associate's Degree (Preferred) - 2 Years Healthcare (hospital, physician office) setting with knowledge of medical terminology and CPT coding (Required) - Experience with corporate (multi-hospital) level chargemaster (Preferred) Requirements - Must have a working knowledge of healthcare terminology. - Understanding of billing and reimbursement processes is preferred. - Good problem-solving skills and effective communication skills required. - Ability to access internal systems, gather data, and prepare reports. - Strong PC literacy with full suite of Microsoft Office applications, especially Excel. Benefits - Mentorship and comprehensive training. - Remote work flexibility at manager's discretion. ADA Requirements - Working Indoors 67% or more. Physical Demands - Sedentary.