• Designing and building digital learning experiences for Industrial Science education • Collaborating with Subject Matter Experts and Product Manager • Creating scalable digital learning experiences • Utilizing technology, creativity, and learning science to enhance content

Title: Content Marketing Specialist - Portsmouth, NH Location: Portsmouth3003 time type Full time job requisition id JR101163 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Content Marketing Specialist who will be responsible for creating written content to support Service Credit Union’s business goals. This position will partner with the Creative Manager, Product Marketing Manager and Digital Marketing Manager to develop and implement a data-driven content strategy in support of member growth and retention. Compensation: Starting at $70,000. Negotiable with experience. Hours: Monday - Friday 8:30a.m.-5:00-p.m Location: Portsmouth, NH Service Credit Union Corporate Headquarters Hybrid: Required three days in office Benefits Include: - Great health and dental benefits starting day one! - PTO, long-term disability, and 11 paid holidays. - 401k with 8% company contribution after one year of employment. - Paid leave policy after 12 consecutive months of employment. - Free confidential mental health support program with Talkspace - Free identify theft protection through IdentityForce. - Tuition reimbursement. - Training and career growth opportunities. Position Responsibilities: - Create, curate, and manage compelling content across various platforms, including website, email campaigns, SMS, digital media, retail, etc. - Collaborate with digital marketing team to understand target audiences and create personalized, data-driven content for Service Credit Union website and email campaigns. - Work closely with the Creative Manager and Graphic Designer to ensure cohesive messaging across all types and sizes of deliverables. - Work with digital marketing team to monitor, track, analyze, and report campaign performance, provide key findings to stakeholders, and utilize the results to refine and improve future campaigns. - Ensure all content adheres to Service Credit Union’s brand guidelines and tone of voice. - Design, test, and iterate AI-assisted content strategies including prompt engineering, content generation, and variation testing to efficiently create, refine, and repurpose high-quality, on-brand content across channels (email, display, website, and social). - Continuously evaluate emerging AI platforms and recommend new tools or approaches to improve efficiency and performance. Required Knowledge and Skills: - Bachelor’s degree preferred - ideally in marketing, journalism or mass communications/advertising - Minimum of three years’ experience in marketing, communications or financial services. - Mastery of the English language with a professional competency in copy editing (AP Style preferred) - Exceptional written and oral communication skills, combined with strong interpersonal skills - Customer-centric direct marketing mindset, with the ability to write clear, compelling, and action-oriented copy that builds trust and drives engagement across diverse audience segments - Previous experience writing email, display, paid search and website-specific copy - Ability to create and execute a broad creative copy vision, from daily product-focused emails to big-picture ideas - Experience leveraging AI tools for content creation, editing, and optimization in a professional setting - Comfort working in a test-and-learn environment, using AI to rapidly prototype and iterate content ideas - Strong critical thinking skills to evaluate and improve AI-generated content - Ability to balance efficiency gained through AI with high standards for accuracy, voice, and compliance - Familiarity with email automation platforms such as Salesforce, Marketo or Hubspot preferred - Proficiency in Microsoft Office (Word, Excel and PowerPoint). SEO and Google Analytics experience a plus - Ability to succeed under pressure, managing multiple concurrent projects and making quick-turn updates and changes to various types of output At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer

Senior Manager Training and Content Development. Location: New York United States Job Description: Role Overview Entegra is Hiring a Senior Manager Training and Content Development. This hands-on role that sits on our Digital Solutions team and will play an integral role in driving digital transformation initiatives for our proprietary digital and data analytics platform. The role combines instructional design, content creation, video production, and cross-functional collaboration to support product launches, user adoption, and continuous learning. Expertise in Digital Adoption Platforms (DAPs), content authoring, and video/multimedia content editing is essential for delivering top-notch training aligned with our digital transformation goals. To be considered, please include a link to your portfolio or relevant work samples with your resume. Location: Remote within the United States, supporting East Coast working hours. Candidates must reside within 1½ hours of a major airport and be available for video meetings. Preferred locations include: - Mid-Atlantic: Atlanta (GA); Maryland; Washington, DC; Virginia. - Northeast: New York (NY); New Jersey (NJ); Pennsylvania (PA); Delaware (DE). - Midwest: Chicago (IL); Indianapolis (IN). - Southeast: Dallas (TX); Irving (TX); San Antonio (TX). What You'll Do - Training Design, Development & Product Release Readiness - 50% - Design and produce training content (eLearning, microlearning, how-to guides, FAQs) using modern instructional design practices. - Lead hands-on video production including scripting, recording, editing, and motion graphics for product launches and feature updates. - Develop product-focused training in collaboration with Product, Marketing, Sales, and Client Success. - Manage training readiness for product releases; align content with roadmaps, release cycles, and launch plans. - Build scalable content frameworks supporting AI-powered tools, knowledge bases, and self-service learning. - Stay current on learning technologies, digital adoption tools, and emerging instructional design trends. - Conduct needs assessments and ensures content meets user and business requirements. - Training Delivery - 20% - Deliver engaging training in virtual and in-person settings. - Facilitate workshops and enablement sessions that build practical user skills. - Apply adult learning principles to create effective, learner-centered experiences. - Adoption Strategy & Change Management - 10% - Translate organizational and client goals into actionable adoption and change strategies. - Provide training and development support to drive technology adoption and behavior change. - Partner with product owners and project teams to embed change management into rollout plans. - Stakeholder Engagement - 10% - Support outreach to build awareness and buy-in for training initiatives. - Maintain relationships with training partners, agencies, and advisory groups. - Collaborate with Sales and Marketing to develop training that strengthens product positioning and client engagement. - Measuring & Improving Effectiveness - 10% - Use surveys, analytics, and performance metrics to assess training effectiveness. - Continuously refine content based on feedback, data, and product updates. - Ensure measurable improvements in readiness, adoption, and learning outcomes. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Experience & Expertise - 5+ years of experience in internal and client-facing user training, onboarding, and enablement, preferably in the SaaS software space. - Experience with Product Release Readiness, roadmap alignment, and AI-supported content design - Proficiency in Learning Management Systems, eLearning development, and platforms such as Articulate 360, Camtasia, and Adobe Creative Cloud, and Microsoft Teams (Webinars & Live Events). - Familiarity with agile development methodologies and change management frameworks (e.g., Prosci, ADKAR). - Communication & Presentation - Exceptional verbal, interpersonal, and written communication skills, including presenting, editing, and proofreading. - Ability to simplify complex technical concepts and facilitate training across diverse audiences. - Strategic & Organizational Acumen - Expertise in internal communications, organization-wide strategies, and aligning training to project goals. - Proficiency in Microsoft Applications (Word, Excel, PowerPoint, SharePoint, Visio). 4.Innovative & Self-Driven - Entrepreneurial mindset with proven success in high-paced, ambiguous environments. - Passion for mastering new systems, applications, and approaches. - Attention to Detail & Integrity - Strong accountability and commitment to delivering high-quality outcomes with precision. - Understand system data models and business processes to inform training and change management strategies. - Stakeholder Management - Proven ability to build relationships and engage stakeholders to drive adoption and support. - Analytical & Adaptive Thinking - Ability to interpret data visualizations, usage graphs, and adoption dashboards to identify trends and actionable insights - Ability to evaluate training impact and adapt programs based on learner feedback and insights. - Must be adaptable and comfortable working in a fast-paced environment with evolving priorities. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 3 years of organizational change experience.

Role Description The Evaluator applies expertise in the relevant content area to review students’ assessments and determine mastery of learning objectives and course competencies. The Evaluator provides accurate and helpful feedback on assessments to help students develop course competencies and progress through their academic programs. This role applies evaluation processes, procedures, and policies to ensure assessment feedback is consistent, personalized, and timely. This role participates in ongoing training to ensure they apply the latest evaluation strategies to new and updated course and program learning objectives and competencies. - Analyze and evaluate assessments to determine students’ mastery of learning objectives and course competencies. - Prepare accurate, helpful, and consistent feedback to help students develop course competencies. - Apply evaluation processes, policies, and procedures when reviewing and determining students’ mastery of course learning objectives and program competencies. - Stay current with updates to evaluation processes; adopt and apply updated and new evaluation processes as they occur. - Collaborate with team members and leadership when evaluating new and complex assessments to ensure consistent evaluation ratings. - Review evaluation feedback from team members and leaders, apply input as needed to ensure evaluation methods align with department and team expectations. - Partner with team members and leaders to improve evaluation processes that promote consistent scoring and improve evaluation processes. Qualifications - Master's degree in nursing. - 3 years or more of work experience in nursing education. - Active unencumbered registered nursing license. Requirements - Ability to review students’ responses on assessments and determine mastery of learning objectives and course competencies. - Ability to evaluate assessments and develop accurate, helpful, personalized, and consistent feedback to students in a way that helps them progress through their academic programs. - Ability to maintain expertise in content relevant to the role. - Demonstrate excellent communication skills (verbal and written). - Demonstrated competency with technology needed to evaluate and respond to students’ assessments. - Ability to adapt quickly to new processes and apply changes to evaluation processes. - Ability to provide and receive constructive feedback and ensure consistency in evaluation responses. - Demonstrated attention to detail and accuracy. - Demonstrated ability to collaborate and work effectively as part of a team. - Ability to work independently to complete assessment evaluations consistent with standard practices and policies. Benefits - Vision and mental healthcare. - Flexible spending account. - Voluntary life insurance. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Prorated paid holidays and accrued sick time. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). - Additional travel may include conferences, visits to company locations, and other business-related events as needed.