Western Governors University

Role Description The Senior Manager, Program Mentoring Faculty demonstrates WGU’s student-centric culture and leads a team of managers to support university, school, and program strategic initiatives. They communicate clear performance expectations and support managers in program level performance consistent with university key performance indicators, demonstration of leadership principles, and holding faculty and managers accountable in student support expectations. The Senior Manager understands and is committed to WGU’s mission and strategic vision. They provide supervision, direction, and lead a team of program mentor managers, responsible for the professional development and performance of their manager team. Essential Functions and Responsibilities: - Leads improvement initiatives within program teams to support the university’s key performance indicator goals. - Provides supervision, direction, and leadership for a team of program managers (direct reports). - Collaborates with multiple shared service teams and other WGU department leaders. - Uses university platforms to pull qualitative and quantitative data regarding student experiences. - Uses student and staff input to inform the WGU decision-making process. - Works with program level leaders to develop effective communication strategies. - Collaborates with leaders to make hiring and promotion decisions. - Supports the execution of strategic plans and analyzes results for future direction. - Takes ownership of assigned initiatives and applies strong leadership skills. - Develops strategic and effective working relationships with key WGU stakeholders. - Leads ongoing team- and discipline-specific training in a distributed environment. - Performs other related duties as assigned. Qualifications - Master’s degree in a related field of study from an accredited institution. - In lieu of the educational requirement, WGU may accept a bachelor’s degree and five (5) years of direct experience. - Five (5) years of leadership or supervisory experience in managing projects, leading cross-functional teams, and analyzing data. Requirements - Strong technology skills, including data entry, Outlook email and calendar, MS Office, and database experience. - Ability to lead a diverse team and provide professional development. - Strong verbal skills with the ability to present information clearly and accurately. - Remarkable organizational talent. Benefits - Eligible for bonuses; medical, dental, vision, telehealth, and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance; disability coverage. - Accident, critical illness, and hospital indemnity supplemental coverages. - Legal and identity theft coverage; retirement savings plan. - Wellbeing program; discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual; 11 paid holidays. - Other paid leaves, including up to 12 weeks of parental leave.

Role Description Responsible for the development, implementation, and execution of comprehensive licensure and board certification preparation initiatives designed to support healthcare program students and graduates in successfully passing licensure and board certification examinations. This role leverages data-driven strategies, academic coaching, and collaborative partnerships with faculty to enhance student outcomes and ensure alignment with university and regulatory standards. - Provides individualized and group coaching sessions to assess student learning gaps and develop targeted licensure and board certification exam preparation plans. - Delivers academic support and post-graduation counseling to assist students in navigating the licensure and board certification exam process. - Teaches test-taking strategies and clinical reasoning techniques, including structured methodologies to strengthen student performance and confidence. - Designs, implements, and maintains licensure and board certification exam review workshops, seminars, and supplemental instructional materials. - Integrates licensure and board certification preparation strategies into curriculum in collaboration with faculty. - Participates in new student orientation and support instructional delivery within core courses. - Monitors, analyzes, and reports on key performance indicators (KPIs) related to student achievement and licensure exam and board certification readiness. - Utilizes platforms such as Power BI and performance dashboards to track student progress, cohort outcomes, and content mastery. - Identifies at-risk students through data analysis and initiates timely, evidence-based interventions. - Leads and participates in weekly at-risk student meetings to identify, monitor, document, and support students requiring additional assistance. - Maintains accurate, real-time documentation of student interactions, coaching sessions, and seminar attendance in designated systems. - Oversees and coordinates all licensure and board certification exam preparation initiatives, including scheduling and implementation of live reviews, and test-taking seminars. - Ensures alignment of preparation initiatives with faculty to support the integration of licensure and board certification exam preparation strategies and resources into coursework. - Provides training, in-services, and ongoing support related to tools and policies. - Promotes peer-to-peer engagement and utilization of best practices. - Reconciles official licensure and board certification exam results with external organizations and conducts detailed analyses of unsuccessful candidates to inform program improvements. - Analyzes performance reports to identify trends, gaps, and opportunities for improvement. - Presents actionable insights and recommendations to leadership and faculty to enhance student success outcomes. - Drives continuous improvement through proactive use of data and evidence-based decision-making. - Performs other job-related duties as assigned. Qualifications - Clinical Knowledge: Expertise in medical-surgical, psychiatric, maternal/newborn, and pediatric nursing. - Communication: Strong ability to coach, mentor, and teach students with varying learning needs. - Data Proficiency: Ability to utilize data to track student progress. - Critical Thinking: Expert-level knowledge of licensure and board certification exam-style questions, including identifying "best" answers among multiple correct choices. - Education: Master’s degree in Nursing or Healthcare. - Active, unencumbered license in designated state. - Experience: Two years of experience in higher education. - Experience with remediation and tutoring in licensure and board certification examinations. - Comprehensive understanding of the current healthcare licensure and board certification test plans. Preferred Qualifications - Doctorate, or terminal degree in a specific content area. - Certification: education certification, Nurse Professional Development (NPD) certification, CNE (Certified Nurse Educator) certification. - Expertise: Experience in test construction, student remediation, or content review. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Travel - This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). - Additional travel may include conferences, visits to company locations, and other business-related events as needed. - Additional travel may be assigned as needed to support business requirements. Position & Application Details - Full-Time Regular Positions (classified as regular and working 40 standard weekly hours). - Eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information - Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. - Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. - Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Role Description The Program Mentor Trainer is responsible for designing, delivering, and evaluating training for mentors to ensure high-quality, student-centered support. This role partners with Mentor Operations and Strategy teams to align training efforts with university standards and strategic goals. Supports professional development through engaging facilitation, up-to-date resources, and best-in-class learning experiences that empower mentors to thrive in their roles. Primary Responsibilities - Designs and facilitates training sessions for mentors across various academic programs and service models - Collaborates with Mentor Operations teams to align training with performance and quality expectations - Develops and organizes training materials, resources, and certification modules - Supports ongoing improvement of mentor training through feedback, assessments, and learning analytics - Stays current with mentoring best practices and translates industry trends into impactful learning experiences - Partners with Mentor Strategy & Operations leaders to ensure consistent and relevant mentor development - Participates in team meetings, cross-functional collaboration, and continuous learning initiatives - Performs other related duties as assigned Qualifications - Strong facilitation and presentation skills for both virtual and in-person training - Ability to create inclusive and engaging learning environments - Strong interpersonal skills and the ability to build rapport across diverse populations - Proficiency in written and verbal communication - Ability to work independently and meet deadlines with minimal supervision - Must maintain confidentiality and comply with FERPA and WGU policies - Adaptability to work in a dynamic, remote-first environment - Ability to provide excellent service to internal stakeholders and learners - Availability to travel for summits or training retreats (up to 25%) - Bachelor’s degree required Requirements - 3 years of experience in training, teaching, or mentoring; experience developing and delivering training involving complex subject matter - Experience with CRMs, learning platforms, or learning management systems (LMS) - Must successfully obtain the required training certification within six (6) months of hire to meet role expectations and maintain eligibility for the Trainer position Preferred Qualifications - Master’s degree preferred - Experience in coaching, mentoring, or adult learning - Certifications in training or coaching (e.g., Prosci, Instructional Design, Trainer Certification) - Experience in leadership development or DEI training - Fluency in Spanish or ASL a plus - Background working with underrepresented or marginalized populations - Experience designing e-learning content - Coaching certification or demonstrated experience applying InsideTrack coaching methodologies Physical Requirements - Remote work with standard office equipment use - Occasional travel required (e.g., WGU Summits, mentor retreats) - Requires prolonged sitting, concentration, and interaction via virtual platforms - Reasonable accommodations provided for individuals with hearing or visual impairments - Prolonged periods sitting at a desk and working on a computer - Must be able to lift up to 15 pounds at times - This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year) - Additional travel may include conferences, visits to company locations, and other business-related events as needed Position & Application Details - Full-Time Regular Positions (classified as regular and working 40 standard weekly hours) - This is a full-time, regular position that is eligible for bonuses - Medical, dental, vision, telehealth and mental healthcare - Health savings account and flexible spending account - Basic and voluntary life insurance - Disability coverage - Accident, critical illness and hospital indemnity supplemental coverages - Legal and identity theft coverage - Retirement savings plan - Wellbeing program - Discounted WGU tuition - Flexible paid time off for rest and relaxation with no need for accrual - Flexible paid sick time with no need for accrual - 11 paid holidays - Other paid leaves, including up to 12 weeks of parental leave How to Apply If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information - Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. - Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. - Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Role Description The Business Development Account Executive is the driving force behind WGU Academy’s growth. This role is responsible for driving the overall B2B (business to business) strategy and leading the execution of new partnership business for WGU Academy. The Business Development Account Executive is responsible for direct partnership growth by leveraging the WGU brand to expand access to the transformational WGU Academy learning experiences in college readiness and career development for learners. They will act as SME (subject matter expert) for all WGU Academy products for the University and Regional partnership development teams. They will also represent WGU Academy to external stakeholders with integrity and compassion. Essential Functions and Responsibilities: - Cultivate and manage partner relationships to drive enrollments, student matriculation, and employability. - Work with cross-functional University and WGU Academy teams to report market intelligence, contract, onboard, and execute custom sales when necessary. - Engage consultatively with C-suite executives at key organizations to create new partnerships. - Work in collaboration with University, Regional, and Academy leadership teams with prospective and current employer partners that successfully satisfy shared strategies and objectives. - Collaborate with relevant internal teams such as marketing, finance, program development, and regional operations to ensure the progress of partnerships. - Use multiple sales tools to research and connect with prospects (email, phone, LinkedIn, F2F, etc.) and capture all client interactions in SalesForce. - Track and report partnership metrics at the cadence agreed to with the partner. - Research and attend sponsored industry conferences to represent WGU Academy and grow prospect funnel via panels, booths, dinner meetings, etc. - Perform other related duties as assigned. Qualifications - Excellent time management skills with the ability to multi-task and effectively prioritize in a fast-paced environment. - Exceptional attention to detail. - Strategic and creative thinker with a strong ownership and goal-oriented drive. - Demonstrates professional demeanour for constant interaction with numerous internal and external contacts. - Ability to work cross-functionally, representing and valuing the needs of various constituents, and creating positive working relationships. - Ability to lead and achieve results as an independent contributor, through teams, or via influence. - Expert command of multiple consultative sales methodologies and influencing skills. - Possesses an entrepreneurial spirit and a ‘will do’ attitude. - Strong oral and written communication skills, important for presenting and articulating the company's competitive advantages, creating strong presentations, sending concise emails, and completing proposals. - Naturally curious with a drive to increase your knowledge of the field, customers, and companies through personal research. - Confident and comfortable engaging C-level executives and decision-makers. - Data and research-driven professional. - Expert command of business development strategies with the ability to increase the pipeline of B2B2C learners in both the college readiness and career development portfolios and partnerships. - Ability to understand enterprise-wide issues and structure innovative solutions that support large organizations in achieving their development goals. - Intermediate-level proficiency in Word, Excel, and Outlook. - Strong prospecting skills and proficiency in account planning and development of high-level client relationships. Requirements - Bachelor’s degree in a related field. - 7+ years of consultative sales experience. - 7+ years of experience in corporate, government, education, or private sector B2B sales and cold calling. - Solid industry-specific and account knowledge. - Demonstrated use and skills with CRM products. Preferred Qualifications - Sales background in one or more industries: Education, Retail, Hospitality, Food Services, Healthcare, Banking, Manufacturing, or Technology. - 5+ years of corporate/industry marketing experience strongly preferred. - Proved relationship with educational benefit decision-makers is highly desirable. Working Conditions - Some travel, including overnight, up to 30%. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. - This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Position & Application Details - This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information - Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. - Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. - Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Role Description Responsible for advancing School of Education (WSE) priorities across three integrated areas: academic portfolio advancement, research and insights, and external engagement. The role partners closely with the SVP/Executive Dean, Deans, Program Chairs, and cross-functional leaders to strengthen WSE’s academic offerings, partnerships, and institutional readiness. This position serves as a key liaison to external agencies and education partners to ensure WSE maintains a compelling, relevant, and scalable portfolio aligned to educator preparation needs, workforce demands, and institutional priorities. The role also supports leaders and stakeholders through periods of transition by applying structured change principles as initiatives move from planning into operational execution. In addition, this role contributes to internal and external communications—including presentations, articles, and award submissions—by translating research, insights, and outcomes into clear, actionable narratives that elevate WSE’s profile and impact. Through regular engagement with external education stakeholders (e.g., district leaders, boards of education, administrators, and EPP convenings), this role helps WSE refine and reposition programs and services based on evidence, emerging trends, and partner feedback. The role requires strong judgment, adaptability, relationship building capability, and comfort navigating ambiguity while working closely with senior leadership. Qualifications - Ability to build relationships and influence effectively at all levels, internally and externally. - Proven ability to analyze data, identify trends, and translate insights into actionable recommendations. - Strong organizational, project management, and communication skills. - Ability to lead, coach, and develop people and teams. - Sound judgment and decision-making skills. - Ability to support leaders through complex or evolving initiatives. - Comfort operating with ambiguity while working closely with executive leadership. Requirements - Graduate degree in relevant discipline or 10 years equivalent work experience. - Minimum 5 years of experience designing and implementing programmatic solutions within an educator preparation or higher education environment. - Minimum 5 years of experience leading and managing people, teams, or complex projects. - Experience with competency-based and online education models. - Experience managing vendor relationships and budgets. - Experience with data collection, analysis, and executive-level presentation. - Experience in curriculum development, instructional design, or educational technology. - Demonstrated success managing relationships across internal and external partners. Benefits - Eligible for bonuses. - Medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance. - Disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays. - Other paid leaves, including up to 12 weeks of parental leave.

Role Description The Financial Aid Specialist is a critical position requiring knowledge and skills in areas such as federal and state financial aid, other non-federal financial aid (e.g. private loans), and scholarships. The primary responsibilities include: - Evaluating withdrawn students to determine earned/unearned Title IV aid and reporting necessary awarded adjustments in a timely manner. - Focusing on key areas of federal, state, institutional, or private aid and providing processing support. - Providing exceptional customer service and follow-up to current and prospective students and staff by evaluating financial aid applications and requirements. - Determining the amount/configuration of aid packages for students ensuring compliance with state, federal, and institutional policies governing financial aid. - Acting as a liaison on behalf of the student with entities such as state grant departments and other departments. - Ensuring compliance with US Department of Education regulations. - Researching student accounts and understanding all aspects of financial aid regulations. - Reassessing packages based on student appeals or revised data to determine any impact on the student’s eligibility. - Assisting the internal contact center with financial aid inquiries, preparing student awards for processing, ensuring that funds are appropriately applied, and performing reconciliation duties. Qualifications - 1 year experience with federal Title IV aid programs. - Knowledge of Federal Title IV regulations and WGU Financial Aid policies. - Must be in good standing with the Department of Education, no loans in default. - High School Diploma or GED. Requirements - 2+ years experience in Financial Aid (preferred). - NASFAA Credentials (preferred). - Bachelor’s degree preferred. - Knowledge of Banner, SalesForce, OnBase, and ED websites. - Knowledge of Verification processes within Financial Aid. Benefits - Full-time, regular position (40 standard weekly hours). - Eligible for bonuses. - Medical, dental, vision, telehealth, and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance. - Disability coverage. - Accident, critical illness, and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays and other paid leaves, including up to 12 weeks of parental leave.

Role Description Associate Career Advisors provide foundational career support in a collaborative, holistic, student-centered way to promote career development. They adjust the type, length, and intensity of support based on student and alumni needs. Using technology, career advisors interact with students and alumni in one-on-one settings and develop tools and resources to help scale services. They act as stewards for carrying out WGU’s mission and strategic vision with a high level of commitment to efficiency and consistency. - Provides foundational career coaching to students and alumni that includes coaching on application documents, introductions to job search strategies, networking, interviews, and more through the center’s helpline. - Supports learners by providing feedback on career marketing documents (resumes/cover letters), as well as subject matter expertise on the construction and usage of LinkedIn. - Develops and maintains on-demand, self-service materials, and resources for diverse WGU learners that may include resources on general career education topics, monthly departmental, college and alumni blogs, and diversity resources. - Responds with urgency to meet student needs and communicates professionally and respectfully with students, alumni and all other members of the WGU community. - Conducts outreach and provides support to assigned students and alumni. - Uses technology-based information and communication platforms to assist students and alumni with all areas of career development. - Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere. - Seeks out educational and professional development opportunities using LinkedIn Learning, NACE, ACE, NCDA, and more. - Responds with urgency to changing requirements, priorities, and short deadlines. - Consistently exhibits WGU Leadership Principles. - Performs other related duties as assigned. Qualifications - Knowledge of career development/career planning gained through career services in a university setting or recruiting experience. - Excellent communication skills, particularly phone, email, and video/web cam. - Ability to communicate clearly and effectively both orally and in writing; ability to communicate feedback in an encouraging manner. - Proficient and comfortable with new technologies and modes of service delivery. - Familiarity with employment trends and data. - Ability to alter working hours to accommodate the needs of students and alumni. - Familiarity with social media and blogging. - Demonstrated knowledge of the business, IT, healthcare, and education industries. - Possess the ability to increase student engagement in career counseling, coaching, and advising through a variety of formats including on-demand interactions, appointments, and self-service resources. - Commitment to creating an inclusive environment, demonstrated experience working with a diverse group of constituents, students, alumni, faculty, and/or staff in a positive and effective manner. - Assess incoming resumes for proper formatting, layout, sentence structure, and content construction. - Ability to embrace change and comfortable working in a fast-paced environment, with demonstrated ability and comfort to handle multiple tasks and projects. - Exemplifies WGU Leadership Principles. Requirements - Bachelor’s degree. - 1+ years of experience in undergraduate career services. - Knowledge of career development gained through career services in a university or recruiting environment. - Excellent communication skills, particularly phone, email, and video/web cam. - Proficient and comfortable with new technologies and modes of service delivery. - Ability to alter working hours to accommodate the needs of student and alumni. Benefits - Eligible for bonuses; medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance; disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan; wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

Role Description Student learning is the primary responsibility of WGU faculty. Program Mentors have specialized program content and career expertise, which they use to coach and guide students through programs and support career competency development. Program Mentors are assigned a group of students and are accountable for their students’ academic progress and success. Program Mentors are responsive to learner needs and vary the type, length, method, and intensity of support best matched to the learner’s pace, strengths, and goals. Additionally, Program Mentors are experts in the WGU model and services, and they develop and deepen students’ lifelong learning skills. They are organized and show exemplary written and verbal communication skills. Time Expectations - Full-Time Program Mentors are expected to work approximately 40 hours per week but may vary depending on the needs of the assigned group of learners. - Part-Time Program Mentors are expected to work approximately 20 hours per week but may vary depending on the needs of the assigned group of learners. The role is not expected to exceed 29 hours per week. Essential Functions and Responsibilities - Acts as a steward for carrying out WGU’s mission and strategic vision. - Demonstrates a high level of commitment to student success as evidenced in goal setting, student outcomes, and student notes. - Offers direct, comprehensive support, coaching, and guidance to a load of assigned students. - Provides WGU and program level expertise to students and maintains that expertise through ongoing development activities. - Fosters student learning through innovative and motivational teaching and coaching practices. - Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community. - Maintains a consistent, student-friendly schedule with a selection of outside hours to accommodate various student needs. - Monitors the progress of assigned students and offers proactive support and outreach to those students. - Uses technology-based teaching and communication platforms to aid students in their academic progress. - Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere. - Consistently exhibits WGU Leadership Principles. - Maintains knowledge within assigned college. - Performs other related duties as assigned. Knowledge, Skill and Abilities - Well organized - conscientious and thorough with detail. - Must demonstrate technological competency: Data entry, email, calendar, word processing, and database programs. - Extraordinary customer service and communication skills. - Strong interpersonal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style. Qualifications - Masters or Advanced degree and all applicable licenses or certifications for a degree program. - Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction. - Demonstrated ability to work with diverse learner profiles. - Ability to work a student-friendly schedule (evenings/weekends). Department Specific Minimum Qualifications - State and/or federal legislative requirements and/or college accreditation requirements may apply to maintain the necessary credentialing for this role. - Separate qualifications and/or licensure may be required for some degree programs. Preferred Qualifications - Strong experience with distance education and distance learning students is preferred. - Coaching certification (ICF ACC/PCC/MCC or similar). Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. - Works primarily from home within the continental United States and is available to travel to meetings as required. Working Condition - Required to travel up to 25% as needed. Benefits - Eligible for bonuses; medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance; disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan; wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information - Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. - Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. - Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Role Description Career Advisors provide comprehensive support in a collaborative, holistic, student-centered way to promote career development and engagement in work-based learning. Career Advisors vary the type, length, and intensity of support based upon student and alumni needs. Using technology, career advisors interact with students and alumni in one-on-one settings and develop tools and resources to help scale services. This role will directly support work-based learning (WBL) by coaching students on internships, micro-internships, project-based learning, and other hands-on career experiences, helping them identify, apply for, and maximize these opportunities in alignment with their career goals. Career Advisors also provide support on various high-level projects including collaboration with colleges, supporting the administration of WBL opportunities, partnership with Internship & Experiential Learning Managers, support of departmental initiatives, and general projects that support the growth of Career & Professional Development. Primary Responsibilities Include: - Student Advising/Consultation: - Provided high level, individualized career coaching to students and alumni, helping them define career options, develop job search skills, and construct actionable plans to achieve their career goals. - Coaches students through mock interviews, salary negotiation and how to navigate delicate conversations with hiring managers. - Advise students on opportunities to support career progression through work-based learning. - Provides education on effective job search strategies for students with various levels of professional and industry experience. - Develops and delivers virtual workshops, seminars and other virtual live events on career related topics including application development, job-search strategies, career-related technologies, interview skills, career core competencies and readiness, with a focus on work-based learning. - Internship & Experiential Learning Coaching: - Guide students through internship and experiential learning opportunities, including traditional internships, virtual or remote experiences, micro-internships, job simulations, and project-based learning. - Support students in identifying work-based learning opportunities aligned with career goals and building competitive applications. - Help students articulate internship and experiential learning outcomes in résumés, cover letters, LinkedIn profiles, and interviews. - Assess student readiness for experiential learning, creating individualized action plans to build skills and confidence. - Collaborate with Career Advisors to co-develop and facilitate student-facing webinars, workshops, 1:1 coaching sessions, and resource guides. - College Liaison Support: - Serves as an assigned college liaison providing support, information, and education to college specific stakeholders; stays abreast of assigned industry best practices on items such as: hiring, recruitment, and labor market information. - On occasion, may provide support to employer relations team in facilitating virtual industry employer events for students and alumni. - Project & Initiative Support: - Partners with internal stakeholders and colleagues in the development, execution, and management of departmental initiatives. - Responsible for providing direct support on project deliverables including but not limited to resource development, serving as a SME, supporting employer relations and employer connection events, and more. - Collaborates with Career Services Manager to design, scale, and evaluate internship and experiential learning programs, ensuring alignment with student career readiness goals. - Work with colleagues who are “student obsessed” and keep the student in mind for every decision. - Administrative: - Support with the development and administration of work-based learning opportunities. - Attends virtual staff meetings, trainings, and other departmental related virtual gatherings. - Follows up and completes required university administrative tasks such as required training, performance reviews, etc. - Seeks out educational and professional development opportunities using LinkedIn Learning, NACE, ACE, NCDA, and more. - On occasion, may be assigned other duties as needed to help drive to the vision, fulfill the mission, and uphold WGU’s and the department’s organizational values and leadership principles. Qualifications - Possess the ability to increase student engagement in career counseling, coaching, and advising through a variety of formats including on-demand interactions, appointments, workshops, and self-service resources. - Ability to communicate clearly and effectively both orally and in writing; ability to communicate feedback in an encouraging manner. - Commitment to creating an inclusive environment, demonstrated experience working with a diverse group of constituents, students, alumni, faculty, and/or staff in a positive and effective manner. - Assess incoming resumes for proper formatting, layout, sentence structure and content construction. - Accountable to maintain understanding of regional and national job/labor markets and able to advise students and alumni appropriately in their job search and recommend career-related resources. - Innovative and creative in coming up with ideas to enhance career service department offerings, processes and procedures. - Ability to embrace change and comfortable working in a fast-paced environment, with demonstrated ability and comfort to handle multiple tasks and projects. Requirements - Education: Bachelor’s degree. - Experience: 3+ years of career services experience focused on work-based and experiential learning. - Demonstrated knowledge of the business, IT, healthcare, and education industries. - Knowledge of career development gained through career services in a university or recruiting environment. - Excellent communication skills, particularly phone, email, and video/web cam. - Proficient and comfortable with new technologies and modes of service delivery. - Ability to alter working hours to accommodate the needs of students and alumni. Benefits - Full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses. - Medical, dental, vision, telehealth and mental healthcare. - Health savings account and flexible spending account. - Basic and voluntary life insurance. - Disability coverage. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Flexible paid time off for rest and relaxation with no need for accrual. - Flexible paid sick time with no need for accrual. - 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. Travel - This position requires occasional travel of up to 15%, including required attendance at designated company summits (typically one to two per year). - Additional travel may include conferences, visits to company locations, and other business-related events as needed. - Additional travel may be assigned as needed to support business requirements.

Role Description Instructors are subject matter experts who teach and support a caseload of students enrolled in their assigned course(s). They offer specialized instruction on topics in their course(s) aligned with best practices, as well as monitor and support student progress in competency development and course completion. They are responsive to learner needs and vary the type, length, method, and intensity of instruction best matched to the learner’s strengths and goals. Using technology, Instructors may interact with students in both group and one-to-one settings. Instructors collaborate with other instructional and program faculty serving the students in their course to ensure continuity and quality of support. Job Duties - Develops instructional materials, aligned with identified learning objectives, course competencies, and instructional interventions, to support both student self-service use and use in virtual one-to-many events. - Provides effective, relevant, and engaging one-to-many virtual events aligned with identified learning objectives. - Continually develops knowledge, skills, and expertise through active participation in faculty learning community and other developmental opportunities. - Provides proactive, relevant, timely, and effective one-to-one virtual instruction to students in a specific course or domain. - Facilitates student communities to support peer collaboration, effective faculty interaction, and student development. - Student-centered and provides effective one-to-one virtual coaching to help students achieve personal, academic, and career goals. - Adapts instructional and coaching practices to common and typical student needs. - Performs other job-related duties as assigned. Qualifications - Subject-matter expertise in the assigned content and skills of the course(s)/domain(s). - Strong knowledge of how student characteristics interact with different learning needs common to the course(s)/domain(s). - Strong communication skills with the ability to moderate online student communities to encourage engagement and learning. - Ability to use information from student profiles, learning behaviors, and interactions to identify individual student needs. - Demonstrates respect for and value of diverse perspectives and experiences. - Ability to adapt standard resources, templates, and instructional plans for the needs of individual students or groups of students. - Ability to apply adult learning principles and instructional skills to build student competency in a virtual one-to-one setting. - Provide encouragement for student self-reflection and metacognition to improve competency in learning objectives. - Flexibility to adjust instructional approach depending on individual student needs and preference. - Skilled at using data to identify students in need of proactive support, with the ability to select appropriate tone and content for proactive outreach. - Ability to adapt the timing, modality, and frequency of outreach/contact to individual student needs and preferences. - Strong active listening skills and emotional intelligence with the ability to build relationships with adult students. - Solid understanding of coaching strategies to support personal, academic, and professional development in adult students. - Willingness to engage in regular self-reflection and re-evaluation of beliefs, perspectives, and approaches to improve equity. - Proficient in developing presentation materials that align to specified objectives and are visually engaging, understandable, and accessible. - Ability to develop learning facilitation experiences and effective, formative self-assessment activities aligned with specific objectives to advance student learning. - Skilled at implementing relationship-building activities for online student communities. - Ability to facilitate synchronous student interaction in a virtual environment. Requirements - Masters degree in Nursing with PMHNP focus or Masters degree in Nursing and Post-Master's Certificate with a population focus of PMHNP. - Current PMHNP national certification. - Active, unencumbered license to practice as a Registered Nurse in state of residence with ability to secure active, unencumbered license in all 50 states as required for role. - Active, unencumbered APRN licensure or certificate to practice in state of residence. - Minimum of 2 years experience as a PMHNP. - Ability to maintain currency in clinical practice. - 2 years highly successful practice, based on student outcomes, in the role area/practice working with students in a Nurse Practitioner program. - Demonstrated subject matter expert in assigned content or practice area(s). - Available to work a student-centered schedule including evenings and weekends. Preferred Qualifications - Doctorate, or terminal degree in a specific content area. Education must be from an accredited institution. Education is verified. - Dual certification in FNP. Benefits - Vision and mental healthcare. - Flexible spending account. - Voluntary life insurance. - Accident, critical illness and hospital indemnity supplemental coverages. - Legal and identity theft coverage. - Retirement savings plan. - Wellbeing program. - Discounted WGU tuition. - Prorated paid holidays and accrued sick time. Position & Application Details This is a part-time, regular position (classified for less than 30 SWH) that is eligible for the benefits listed above. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.