Role Description LanguageLine Solutions is Hiring! At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home. As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. You’ll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks. Job Description - Job Title: Guarani Interpreter - Location: Work at Home position in United States - Position: Phone Interpreter - Status: Independent Contractor - Pay: $1.25 - $1.40 per minute Position Overview The Guarani Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Guarani and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: - Healthcare - Government - Insurance - Financial - Utilities - Travel & Hospitality - General Business - Law Enforcement - Court - 911 This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. The Interpreters translate verbally. This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Essential Job Functions - Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. - Maintain a professional demeanor throughout the interpreting sessions at all times. - Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. - Maintain punctuality and availability during work hours. - Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. - Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. - Demonstrate commitment to cultural sensitivity and working in a diverse environment. - Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times, experience high call volumes. Qualifications - Fluency in Guarani and English and skilled in the associated cultural dynamics. - Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. - Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation. - Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times. - Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. - Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. - Must be at least 18 years of age. - Legally authorized to work in the United States. - High school diploma or equivalent. - Ability to read and write the requested languages - highly preferred. Technical Requirements - Dedicated personal device for business purposes. - Desktop / Laptop Computers with any of the following Operating Systems: Windows, MacOS, or ChromeOS. - Tablets (iPadOS or Android) are acceptable. - Smartphones (iOS or Android) are also acceptable. - High speed Internet connection for work related electronic communication. - Must have access to a quiet space free from background noise or distraction. Physical Requirements - Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday. - Must have sufficient manual dexterity to type or write. - Able to lift up to 26 lbs. - May be exposed to moderate noise levels; i.e. computer, audio, telephone. EEO/AA LLS is an equal opportunity employer, meaning that employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance.