Role Description We are seeking a Public Relations and Industry Analyst Relations – Sr. Staff Program Manager to help shape our enterprise industry storylines and ensure our technology, innovation, and leadership are understood by customers, partners, industry analysts, media, CIOs, and the broader market. This role is designed for a senior level communications leader who can map our brand and products to breaking tech industry trends as well as translate complex, highly technical topics into clear, credible, and compelling stories, all while operating confidently in a fast moving, global technology environment. The Sr. Staff Program Manager will play a critical role in executive and thought leadership programs, media relations, corporate and brand communications, industry analyst relations, and issues management—partnering closely with senior leaders, marketing, legal, HR, government relations, and regional teams. Key Responsibilities - Brand Public Relations - Develop and execute integrated corporate communications strategies that support business priorities, brand positioning, and long-term reputation. - Translate complex business, technology, or industry topics into clear, compelling narratives for external audiences, ensuring relevancy with industry trends. - Lead execution for corporate communications initiatives, demonstrating proficiency in delivering storylines and media relations leadership needed to deliver tier-one business tech press results. - Ensure message consistency across press, owned channels, executive platforms, and stakeholder communications. - Executive & Thought Leadership Communications - Partner with senior executives to elevate visibility through media, speaking engagements, and external platforms. - Develop executive messaging, briefing materials, Q&A, and spokesperson preparation. - Support executive social media presence and long-form thought leadership content as appropriate. - Media Relations & Issues Management - Translate complex technology topics—such as infrastructure, AI, cloud, data, hardware, or enterprise software—into clear narratives for business, financial, and technical audiences. - Demonstrate proven relationships with top-tier business and technology, and trade media. - Lead proactive media outreach, announcements, and storytelling opportunities. - Support crisis and issues management planning and response, including message development, coordination, and rapid execution. - Industry Analyst Relations - Build a global enterprise tech analyst relations strategy aligned to business priorities, technology roadmap, and corporate narrative. - Establish clear engagement models, governance, and best practices for analyst interactions across regions and business units. - Build and maintain strong, trusted relationships with leading technology, infrastructure, AI, cloud, and enterprise analysts. - Cultivate relationships with priority analyst firms and serve as a point of contact (e.g., Gartner, IDC, Forrester, Everest, Moor Insights, Futurum, etc.). - Lead analyst briefings, deep-dive sessions, inquiry programs, and executive engagements. - Ensure target analysts have a clear understanding of company strategy, technology differentiation, and long-term vision. - Cross-Functional Collaboration - Work closely with marketing, investor relations, government relations, legal, HR, and regional communications team members to ensure alignment and coordination. - Manage agency partners and vendors as needed to support program execution. - Contribute to setting measurement and reporting goals and achievements to demonstrate impact and inform strategy. Qualifications - Extensive experience in corporate communications, public relations, or related fields. - Enterprise technology sector experience preferred. - Proven experience leading media relations, industry analyst relations, and corporate communications programs in a large, complex organization. - Strong writing and editing skills with the ability to communicate clearly to executive-level and external audiences. - Proven experience developing conference/event plans and leading execution aligned to senior leadership team goals and objectives. - Experience supporting executive communications and high-stakes, high-visibility initiatives. - Sound judgment, strong attention to detail, and the ability to operate effectively under pressure. Requirements - Experience in enterprise technology, infrastructure, cloud, AI, semiconductors, enterprise/B2B, data, or hardware software ecosystems. - Experience managing agencies and cross-regional communications programs. - Track record for establishing, meeting/exceeding goal OKRs and KPIs for high-impact earned media programs and initiatives. - Familiarity with executive thought leadership, speaking programs, and social platforms. - Bachelor’s degree in communications, journalism, public relations, or equivalent experience. Benefits - Eligibility to participate in discretionary bonus program. - Medical, dental, vision, and life insurance. - Short-and long-term disability. - 401(k) and employee stock purchase plan. - Health savings account, dependent care, and healthcare spending accounts. - Paid time off, including 12 holidays and flexible time off. - A minimum of 48 hours of paid sick leave. - 16 weeks of paid parental leave.

• Drive projects that deliver rich decisioning, analytical, fraud detection, and identity solutions • Implement high impact software solutions for North America's Financial Services and Data Delivery organization • Guide planning and coordination of daily activities with partners across the organization • Manage subject matter experts and priorities for project implementations • Lead project teams to ensure successful client implementation • Define roadmaps and program interdependencies using Agile methodology • Provide task assignments and work direction to achieve quality results • Represent Experian in client meetings performing executive status reporting

• Oversees associates to ensure their ability to handle calls and provide appropriate customer service • Document requirements in the system and manage follow-up calls • Monitors the performance of staff members to assess training needs and requirements • Provides input for scheduling to provide adequate staffing; makes recommendations for required changes • Assists with quality assurance and quality improvement initiatives; assists in the execution of these changes • Project management including reimbursement programs, compliance and education based programs and clinical patient support programs • Implement assigned call centre projects; design and development of new projects • Ongoing evaluation of project strengths, weaknesses and potential areas for improvement • Produce all project related reporting • Participate in client meetings and daily client project communications • Identify and implement staff recruiting strategies and participate in the hiring process • Responsible to report all Adverse Events to the assigned units/departments

Role Description Prepare and execute privacy risk assessments of projects, systems, and departments. - Conduct data incident responses/investigations in accordance with recognized standards. - Review the adequacy and effectiveness of related policies, systems, processes, and controls across ***. - Consult and advise university faculty and staff on best practices and the handling of complex and sensitive information; develop, deliver and implement education and training. - Participate in the planning and drafting of policies and procedures. - Conduct periodic follow-up reviews to assess and report on progress or completion of management's corrective actions in response to observations and recommendations. - Conduct investigations of suspected privacy violations of law and policy in conjunction with other audit/investigation staff and university resources. - Contribute to developing unit-level annual work plan. - Prepare and review work paper documentation to ensure it supports conclusions and results based on appropriate analyses and evaluations. - Communicate the results of privacy projects via written reports and oral presentations to management. - Participate as part of a project team on privacy related topics. - Monitor current privacy trends, legislation, and activities, and assist with implementing best practices. - Develop and maintain productive stakeholder and staff relationships. Qualifications - Knowledge and ability to use OneTrust’s privacy automation modules. - Strong project management and organizational abilities. - Solid knowledge of IT systems and AI tools. Company Description