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Siigo S logo
Siigo S

100% remoto Horario: Lunes a viernes 8:00 am – 5:30 pm, Sábados medio día (según horas)

Renewals Agent

Location

Colombia

Posted

38 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Renewals Agent

Siigo S

Role Description Únete a Siigo y ayuda a transformar la forma en que miles de empresas operan con tecnología. En Siigo estamos buscando un Renewals Agent para sumarse a nuestro equipo y llevar la innovación al siguiente nivel. Si te apasiona los retos, este es el lugar donde puedes marcar la diferencia. - Realizas la renovación de los clientes que se te asignen a través de los skills, asegurando la debida gestión, tipificación y seguimiento. - Recibes llamadas de los clientes a través de los distintos canales de atención con el objetivo de identificar por qué no ha renovado su producto y lograr la recuperación del saldo pendiente. - Contactas a los clientes que no han generado la renovación de su factura e identificas el motivo por el cual no lo han realizado, logrando el recaudo. - Garantizas la documentación de todas las interacciones. Qualifications - Tecnólogo culminado. - Experiencia mínima de 1 año en gestión de cobranza de cartera, negociación, servicio al cliente, fidelización, retención y ventas. - Conocimiento y manejo de herramientas ofimáticas. - Disponibilidad de horario. - Excelente conexión a internet. Benefits - Trabajo remoto. - Un equipo que apuesta por el aprendizaje y el crecimiento real. - Un ambiente donde la innovación y la colaboración son el día a día. - Beneficios que realmente hacen la diferencia. - Plan de Beneficios, Bienestar y Balance, que integra nuestra vida dentro y fuera de la compañía, creando experiencias de felicidad para todos (colaboradores y familia). - Interés y apoyo en tu aprendizaje continuo, crecimiento profesional y personal. - Divertirte haciendo lo que te gusta y lograr resultados increíbles. - Ser tú y vivir en un ambiente trabajo inclusivo y diverso. Company Description En Siigo, valoramos las experiencias y perspectivas únicas de cada persona. Creemos que todas las personas tienen algo valioso que aportar y estamos emocionados de conocer a quienes deseen contribuir a nuestro equipo. Si te apasiona crecer y hacer una diferencia en un entorno inclusivo ¡Queremos conocerte!

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