Role Description Are you a highly motivated and results-driven individual with a passion for customer success? Do you thrive in a fast-paced environment and enjoy building long-lasting relationships with clients? If so, then we have the perfect opportunity for you! As an Account Manager, you will be responsible for managing a portfolio of client accounts and creating strong and profitable relationships with them. You will act as the main point of contact for your clients, providing them with guidance, support, and expertise to help them achieve their goals using our platform. - Establish and maintain strong relationships with assigned clients - Conduct regular check-ins and communication with clients to understand their needs and ensure their satisfaction with our services - Provide clients with training and resources to maximize their use of our email marketing platform - Collaborate with the sales team to identify and pursue upselling opportunities with existing clients - Work closely with the customer success and technical support teams to troubleshoot and resolve any account-related issues - Monitor and track client usage and performance, and provide strategic recommendations and insights based on data analysis - Keep up-to-date with industry trends and best practices to proactively advise clients and enhance their email marketing strategies - Conduct presentations and demos to potential clients to showcase our platform and services Qualifications - Bachelor's degree in Business, Marketing, or a related field - Minimum of 2 years of experience in account management or customer success, preferably in the email marketing or SaaS industry - Proven track record of building and maintaining successful client relationships - Strong communication and interpersonal skills with the ability to effectively present and influence at all levels of an organization - Excellent problem-solving and analytical skills - Knowledge of email marketing strategies and best practices - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office and CRM software Benefits - Competitive salary and attractive commission structure - Comprehensive health benefits package - Career development and growth opportunities - Fun and inclusive company culture with team-building activities and events - Flexible work schedule and remote work options - Dynamic and innovative work environment

• Contacts third party payers and guarantors via payer websites or by phone to resolve account balances on all assigned accounts • Work all correspondence within 24 hours or receipt • Detail notes regarding correspondence must be entered into the client’s system • Works all denials taking necessary actions to obtain account resolution • Submits appeals, as appropriate, for all non-clinical denials • Monitors all denials for trends and issues and reports findings to supervisor • Bills or re-bills claims as necessary • Ensures the client follows all state and federal rules and regulations both billing and HIPAA • Completes assigned special projects within the time frames given • Attend training sessions and seminars offered by the Client and Third-Party Payers • Appropriately documents each account worked in client practice management system • Makes necessary corrections in client practice management system • Resolves or forwards all address and/or plan changes as appropriate to ensure the integrity of the insurance master is maintained • Updates patient accounts with corrected demographic or insurance information • Posts adjustments based on standard operating procedures or as directed by leadership • Handles all customer calls both internal and external in a professional and courteous manner

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The GTM Partnership team at Airwallex is a collaborative group of dealmakers, partner managers and partner experience builders with a vision to build a thriving ecosystem of partners and developers who expand Airwallex's reach and enhance its offerings as the leading global financial platform. What you'll do The Partnerships Strategy Manager will have the unique opportunity to lead and manage the overall performance of the Airwallex Partner Program through the creation and execution of plans and initiatives focused on the fast adoption and revenue growth of Airwallex offerings through partners. The ideal candidate will find creative solutions to increase the capabilities and overall contributions of the partner ecosystem through an Airwallex Partner Program aligned to company goals and objectives. This role requires a builder and a change agent mentality with the ability to work cross-functionally and have excellent organizational and communication skills. You will report to the Head of Revenue Strategy & Operations and have the opportunity to work closely with the Airwallex executive staff, sales leadership, product management, operations, IT, enablement and marketing. The role is based in Singapore. Responsibilities: - Lead and manage the overall performance of the Airwallex Partner Program through the creation and execution of plans and initiatives focused on the fast adoption and revenue growth of Airwallex's Partner Program - Collaborate with executive staff, sales leadership, product management, operations, IT, enablement and marketing to develop and design new initiatives for the partner program - Own the design of the Airwallex Partner Program and work with key stakeholders to drive the implementation of the program components in market - Develop, execute and manage all partner pricing, incentives and promotional offerings - Own and execute recruitment and awareness initiatives for the Airwallex partner program to ensure continued partner growth and success - Define and manage program governance and develop solutions and initiatives to drive continued partner ecosystem growth, skills and partner productivity - Deliver and communicate product and program launches to partners, partner sales and direct sales teams - Establish and report on critical partner program KPIs to facilitate growth, manage investment and ensure alignment to company priorities and objectives Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 5+ years experience with Partner Program Management or Partner Enablement - Experience managing Global Partner Programs and initiatives (including referral, partner enablement and recruitment) - Experience managing Partnerstack or similar Partner tooling - Track record of driving performance and revenue growth managing Partner Programs - Executive presence and communication skills including the ability to clearly convey complex information and partner value to leadership and sales teams - Proven track record demonstrating initiative and ability to execute - Strong analytical skills: interpret data, feedback and KPIs to accelerate business results - Collaborate with other departments to ensure a cohesive approach towards partner success - Monitor and evaluate the effectiveness of partner enablement initiatives and make data-driven decisions to improve the program continuously. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Role Description As a key member of Nuvation Bio’s commercial sales team, the Oncology Account Manager will act as the primary point of commercial contact within an assigned territory and customer base, working collaboratively with cross-functional field-based partners to consistently achieve and surpass sales targets within a designated geographic area. The ideal candidate will possess expert knowledge of oncology market dynamics; specifically, NSCLC, including key customers and accounts, and a passion for delivering impactful therapies and transforming the lives of appropriate patients. The chosen candidate will also be directly responsible for creating and executing strategic cross-functional account plans within the assigned territory. This role reports to the Regional Business Director and will be based in or near a major city within the assigned territory. Responsibilities - Act as the primary point of commercial contact to establish meaningful relationships with key stakeholders and healthcare professionals within the assigned territory. - Responsible for demand generation efforts and drive awareness by actively promoting Nuvation Bio and appropriate use of Nuvation Bio’s products to healthcare professionals in assigned geography. - Leverage intel and insights to develop account business plans, resulting in increased engagement with customers and achievement of sales goals at launch and beyond while ensuring customer expectations are exceeded. - Understand and lead local market analysis, gather insights in partnership with cross-functional partners to help identify opportunities. - Leverage new technologies (i.e., Omnichannel) to build strategies and tactics to the aligned opportunity and execute on the brand strategy. - Comprehensive understanding of Nuvation Bio competitor landscape in the NSCLC disease state as well as a general understanding of the reimbursement environment, and oral oncolytic distribution to enhance strategic business plans. - Conduct presentations and convey complex scientific information fluently to customers in a professional, compliant, and ethical manner. - Partner with the data and analytics team to maximize the use of data and reports that enable precision customer targeting and the highest level of customer service. - Demonstrate initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment. - Identify and represent Nuvation Bio at local, regional, and national medical conferences, symposiums, and conventions. - Compliantly partner with marketing, market access, and medical to develop a well-defined strategy to support the need of each customer. - Perform all administrative functions required for the position, including reporting appropriate call activity, expense report submission, and strictly adhering to relevant regulatory, compliance guidelines, and company policies. Qualifications - Bachelor’s degree in business, Biological Sciences, or related discipline. - Minimum of 7+ years of account sales experience in the pharmaceutical/biotechnology industry, with 5+ years of relevant oncology experience (solid tumors and/or oral-oncolytic) preferred. - Proven and consistent track record of meeting/exceeding sales goals and objectives, preferably in small/rare competitive markets. - Direct experience working with key opinion leaders and/or executive-level customers of high influence in large practices, hospitals, and community networks in assigned territory. - Demonstrated success launching new products working in small to mid-size biotech companies, reflecting an entrepreneurial culture and innovative mindset. - Outstanding interpersonal, selling, presentation, and negotiation skills: focused on assisting customers in finding solutions to their needs and/or resolving issues. - Strong technical proficiency with experience promoting product(s) in a virtual environment using digital tools, systems, and technology. - Significant overnight travel may be required (up to 65% overnight travel), including travel for company meetings, conferences/exhibits. - Ability to travel by car, plane, or train is required. - Must live within the assigned geography. - An essential requirement of the position is to meet credentialing requirements for access to academic institutions, medical facilities, and organizations that are in the assigned territory. Behavioral Skills - Problem-Solver: Eager to apply expertise in diagnosing inefficiencies, determining root causes, and recommending solutions to complex challenges. - Personable: Establish and nurture highly effective relationships with colleagues and key stakeholders that support and advance project goals and objectives. - Credible: Establish credibility as a reliable resource through a thorough understanding of clinical methodologies and providing sound analytical support. - Emotional Intelligence: Curiosity and a knack to figure out a way to build something better. - Communication: Effectively listens, conveys, and receives ideas. A strong presenter and effective communicator with the ability to influence stakeholders. - Accountability: Acts with a clear sense of ownership and holds yourself and others accountable to execute all tasks at hand with high quality and integrity. - Adaptability: Can manage in an environment of ambiguity and embraces change in systems, processes, technology, or ideas. Benefits - Competitive Base Salary, Bonus, and Equity Plans - Unlimited Vacation and 10 Sick Days Annually - Excellent Medical, Dental, and Vision Coverage - 401K with Company Matching - And much more!