Role Description The Global Customer Training Instructor will be responsible for delivering a world-class technical training experience to our controls-upgrade customers. This involves the customization of training material to meet customer objectives and target audience, as well as the customization of simulation software to site-specific applications along with class workshops and labs. - Interact with customers, training coordinators, project managers, project engineers, and other functions. - Report to the global customer training leader to deliver quality training for CSS customers. - Responsible for material updates, equipment health checks, licensing of software, shipping equipment back after each class, communicating with customers, and closing out projects for final revenue recognition. - Oversee technical advising of field services & mobilization for First of a kind Controls installation, new Controls NPI, and assist with critical Customer Issue Resolution (CIR). - Strong and diverse controls background working as a field engineer or project engineer with a passion for training and problem solving. - Mastery of MS Office solutions (Word, Excel, PowerPoint, and SharePoint/Box) and SAP is a must. - Experience with a wide range of controls applications and platforms (MarkVIe, EX2100e), Nuclear and Aero is a plus. Qualifications - BS degree in electrical or mechanical engineering from an accredited university. - More than 7 years of experience in Power Plant controls engineering, field services, and instruction. - Strong communication skills with a passion for training. - Proficiency with Cimplicity, ToolboxST, and MS Office (Excel, Word, PowerPoint). - Advanced organizational skills with the ability to handle conflicts and pressure. - Role involves 50% travel to customer sites within North America (mainly the US). Requirements - Experience with cybersecurity systems for industrial applications. - Experience with SAP and Smartsheet. - Experience working for a large engineering firm (> 1000 persons). - Technical communication skills. - Awareness of HSE requirements within industrial environments. - This role requires access to U.S. export-controlled information. Benefits - Medical, dental, vision, and prescription drug coverage. - Access to Health Coach from GE Vernova, a 24/7 nurse-based resource. - Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. - Retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions. - Access to Fidelity resources and financial planning consultants. - Tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, and 12 paid holidays. - Permissive time off.