• Travel to customer sites (approx. 80% travel) to provide hands-on service for various types of equipment • Diagnose, repair, and perform routine maintenance on hydraulic, electrical, and mechanical systems • Interface with PLC systems to upload/download programs, troubleshoot logic, and perform control system adjustments • Collaborate with dealer technicians for troubleshooting assistance • Review technical documentation to ensure accurate service procedures • Maintain detailed documentation through work order systems • Participate in OEM testing and equipment upgrades as needed • Provide end-user product orientation and safe operating procedures at customer sites • Mentor or train junior technicians when required

About Grocery TVGrocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com. About the RoleGrocery TV is looking for a part time Field Technician to join our In Store Operations team in St. Louis, MO. This role will be part time, fully remote, supporting in store maintenance of our physical devices in local grocery stores. This role is flexible in nature, aiming at 15-20 hours a week. See more details about the role below! LogisticsJob Type: - Part-time Schedule: - Monday to Friday - On-call availability as needed, 15- 20 hours per week on average with opportunity for more or less depending on business needs. Work Location: - Visiting numerous worksites (store locations) within a 50 miles radius. Rare overnights, only after onboarding and training is complete and if comfortable. - Grocery TV is specifically looking to hire a Part Time Field Technician in the St. Louis metro area. Compensation: This is an hourly position, pay starting at $20/hour, based on experience and location. This role is part-time and best suited for someone seeking flexible hours. It's not eligible for company benefits at this time. What You'll Be DoingMost of our display issues can be solved remotely, but sometimes we need an extra set of hands in-store to get things back on track. That's where you come in. In this role, you'll help keep our network running smoothly by: - Checking power sources and connections - Resetting or replacing display devices when needed - Working closely with the Grocery TV Operations team over the phone to troubleshoot and find quick solutions - Collecting equipment to be shipped back to Grocery TV HQ What's In It for You - Extra income with consistent availability of 15–20 hours per week - Flexible scheduling — collaborate with your District Manager to build a route and schedule that works for you - Mileage reimbursement — typically within a 50-mile radius, depending on your area What You'll Need - Comfortable communicating via text or phone for check-ins and site updates - A mobile hotspot (or the ability to enable one on your phone) - A reliable, insured vehicle for travel between store locations - A valid driver's license and ability to travel within your designated region - At least 18 years old - Basic proficiency with laptops or tablets - Comfortable using tools like an electric drill, screwdriver, and wire snips Interview Flow - Apply Submit your application and keep an eye out for a response from our team about next steps. - Intro Interview with Hiring Manager The Hiring Manager will schedule a quick 15-minute call to learn more about you, share details about the role, and answer any initial questions you might have. - Technical Interview with the District Manager & Regional Manager Next, you'll meet with the hiring manager for a deeper conversation about your experience and the specifics of the role. This is your chance to showcase your skills and learn more about what success looks like in the position. - Offer & Onboarding If it's a great fit on both sides, we'll extend an offer and start onboarding! This process typically includes a background check and everything you need to get set up for success.

• Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service • Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments • Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results • Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity • When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement • Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution • Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects • Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team • Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards • Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions • Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

• Execute all Level 1 installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service • Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments • Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results • Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity • When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement • Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution • Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects • Pursue ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team • Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards • Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions • Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description