Analyze data to develop decision support tools and solutions for accounts receivable. Collaborate with stakeholders to build requirements, improve processes, and conduct user acceptance testing while maintaining accurate reports and dashboards.

• Perform full-cycle A/R functions in a fast-paced, high-volume environment • Cash application, credit card processing, account reconciliations • Issue sales tax credits and customer refunds, handle account adjustments • Monitor hold queues, resolve discrepancies • Run credit reports and communicate with customers via email as needed • Support various accounting projects and perform other duties as assigned

• Oversee all aspects of the accounts receivable process, including invoicing, payment processing, and collections, ensuring timely and accurate financial transactions. • Participate in monthly Billing Cycle and Billing tickets as needed • Strategically evaluate customer payment methods in order to reduce inefficiencies in payment processing • Continuously evaluate accounts receivable processes and systems to identify areas for improvement and implement solutions to enhance efficiency and effectiveness. • Collaborate with the Sales and Account Management teams to address receivable issues, resolve discrepancies, and ensure alignment with company policies and objectives. • Generate regular reports on accounts receivable metrics, performance, and cash flow analysis for management review. • Handle escalated accounts receivable inquiries and disputes from customers, working closely with the Finance Manager and Account Management team to resolve issues promptly and maintain positive customer relationships. • Serve as a core team member for system upgrades related to accounts receivable processes, such as billing system enhancements, to improve scalability and automation across the organization.

Role Description You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation. - You receive, allocate, sort, and file payments and correspondence, ensuring records are accurate and up to date. - You investigate and resolve customer issues and disputes to support balance collection. - You coordinate with the Sales team and internal stakeholders by providing information related to disputes. - You identify potential bad or doubtful debts, operational risks, or non-compliant activities within your customer portfolio and escalate appropriately. - You comply with Goodyear Credit Policy and all applicable company policies and procedures at all times. Qualifications - You hold a Bachelor’s degree in Accountancy or Finance (fresh graduates are welcome to apply). - You have 6 months to 1 year of experience in Billing & Claims within a B2B collections environment. - You have basic knowledge of SAP Accounts Receivable (AR). - You have basic knowledge of account reconciliation. - You have exposure to OTC/OTR processes (preferred). - You demonstrate proficiency in basic accounting principles, including debits and credits, accounting equations, adjustments, billing, credits, and claims processing. - You are amenable to working the night shift. Company Description Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate . Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.