Role Description Join our dynamic team at Qlik as a Site Reliability Engineer, where you'll play a crucial role in ensuring the security, stability, and scalability of our Qlik and Talend Cloud services. This exciting role offers hands-on experience with cutting-edge technology and scale challenges as we expand to support millions of transactions across our cloud environment. - Exciting Challenges: Maintain the reliability and availability of our cloud platforms, tackling complex problems and driving improvements to enhance performance and scalability. - Collaborative Environment: Work closely with our Engineering organization, collaborating with Architecture, Platforms, and Domains teams to design and develop new infrastructure features and optimize cloud-related practices. - Innovative Solutions: Design and develop effective tooling, alerts, and responses to identify and address reliability risks, utilizing your expertise in cloud technology and backend systems. - Professional Growth: Act as a resource for fellow engineers, sharing your knowledge and expertise in cloud engineering, production service operations, incident management, and troubleshooting. - Continuous Learning: Stay updated on the latest industry trends and technologies, contributing to the adoption of best practices and driving continuous improvement within our cloud environment. Here’s how you’ll be making an impact: - Reliability and Scalability: Ensure high reliability and availability of our cloud platforms, collaborating with cross-functional teams to implement new infrastructure features and optimize performance. - Cloud Optimization: Define and evangelize cloud-related optimizations and best practices, driving improvements in reliability, scalability, and performance. - Problem Solving: Analyze complex issues at the infrastructure, systems, network, and application levels, making recommendations and decisions to resolve them effectively. - Knowledge Sharing: Share your expertise with fellow engineers, providing guidance on cloud technologies, automation, security, and best practices. - On-Call Support: Participate in on-call duties to maintain the availability and performance of our cloud infrastructure, providing regular updates on project status and activities. Qualifications - Bachelor's or master’s degree in computer science or a relevant field. - Self-motivated with the ability to work autonomously and multitask effectively. - Strong analytical skills for solving complex problems and driving innovative solutions. - 3+ years’ experience with Infrastructure as Code (IaC) tools such as Terraform, Crossplane, Ansible, or similar. - 3+ years’ experience working alongside a production system running on Kubernetes. - 3+ years of professional experience in cloud engineering, preferably with AWS and Azure. - 3+ years of professional experience with operating and/or building microservices. - Proficiency in scripting and automation (e.g., Bash, Python, Go) and software engineering concepts. - Experience with CI/CD, cloud and microservice autoscaling. - Experience with networking security and secret-management tools (e.g. Vault, AWS SSM). - Proficiency with observability tooling such as Prometheus, Open Telemetry, distributed tracing, and SIEM such as Splunk. - Experience with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new. - Excellent English communication skills, both oral and written. - Curiosity and desire to learn. - Ability to take a rotating on-call shift. - Knowledge of infrastructure security review and compliance frameworks. - Experience working with database concepts and tooling such as MongoDB. - Demonstrated ability to collaborate with development teams and provide expert guidance on implementing reliability best practices, ensuring systems are robust, scalable, and highly available. - Where applicable, experience with or interest in learning other tools such as Temporal, Clik House, Fire Hydrant, Grafana, Solace, Gloo, Isito, and other cloud native related tools. - Certifications such as CKD, CKS, AWS Certified Solutions Architect Associate/Professional, AWS Certified Advanced Networking Specialty, AWS Certified Security Specialty, all considered assets. - Ability to obtain sufficient clearance status to work on IL5 systems with Qlik support. Benefits - Named in Newsweek’s ‘Americas Greatest Workplaces 2025’. - Genuine career progression pathways and mentoring programs. - Culture of innovation, technology, collaboration, and openness. - Flexible, diverse, and international work environment. - Participation in Corporate Responsibility Employee Programs. - Comprehensive benefits, including medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, paid parental/maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.