On a mission to create financial freedom. No interest. No fees. Shariah-Compliant.
Senior ServiceDesk Reliability Engineer – SDRE
Location
Armenia
Posted
21 days ago
Salary
0
Seniority
Senior
Job Description
Senior ServiceDesk Reliability Engineer – SDRE
Tabby
• Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. • The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. • Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. • Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.
Job Requirements
- SRE fundamentals: core metrics SLO/SLI, error budget, MTTA/MTTR, toil management;
- AI experience, Claude code, Claude CLI, MCP;
- Monitoring systems: APM, Log management, Tracing, Dashboards;
- Jira Service Management (+JSM Operations) API + Automation: JQL/CRUD, webhooks, webhooks actions, fields set up, SLA/escalations;
- GCP Basic: deploying small tasks on Cloud Run/Functions. BigQuery;
- Incident management and participation in resolution, postmortems (critical). Ready to work on-call, multitasking;
- Go/Python: write scripts/CLIs against REST APIs (pagination, retries, idempotency); export data to a database (Go preferred);
- Experience with no-code builders;
- Autonomy & proactivity; strong teamwork (critical); ability to own tasks end-to-end and collaborate with engineering and product; ability to identify bottlenecks;
- Communication (English B2+): running war-rooms, facilitating meetings with engineering leads and product managers.
- Nice to have:
- Experience with Google Cloud (GCF);
- Experience Datadog monitoring system;
- Experience Terraform;
- Experience in fintech;
- Knowledge of Kubernetes components.
Benefits
- Full-time B2B contract
- Fully remote setup, work from anywhere in Europe
- Up to 20% tax allowance
- 22 paid leave days annually
- Stock options (ESOP) in a fast-scaling, pre-IPO company
- Flexi benefits you can use for wellness, travel, or learning
- Work alongside a high-performing, international engineering team in a global fintech unicorn
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