• Assist key stakeholders, such as customers, third-party vendors, and Mark43 engineering teams, through the different stages of technical implementation, including requirements gathering, solutioning, documentation, mapping, configuration, and user acceptance testing. • Track technical project schedules with stakeholders, help identify schedule risks, and support Implementation Managers with mitigation strategies. • Configure, schedule, and maintain containerized software across a multi-cloud environment. • Update external-facing technical documentation to educate stakeholders on Mark43 technical solutions. • Work towards a worthwhile mission with a team of friendly and intelligent coworkers.

• Implements the ongoing optimization, configuration, and enhancement of the HRIS ecosystem by applying advanced technical and functional HR knowledge to align system capabilities with evolving business and HR strategies. • Serves as the primary escalation point for complex HRIS issues, conducting root‑cause analysis for data discrepancies, system limitations, configuration gaps, or process breakdowns; recommends and implements sustainable solutions. • Designs, executes, and oversees data governance practices, including regular audits, validation rules, and controls to ensure data accuracy, integrity, and scalability. • Partners closely with Business Intelligence to support enterprise‑wide analytics and reporting needs. • Champions data standardization and process consistency across HR modules, recommending best practices and system enhancements to improve efficiency, user experience, and data quality. • Partners with the Benefits team to support and automate annual processes such as Open Enrollment and vendor integrations; proactively identifies opportunities for process improvement. • Acts as the lead HRIS subject matter expert for system implementations, enhancements, integrations, and interfaces; collaborates cross‑functionally with IT and external vendors to ensure successful execution and support. • Develops the configuration and launch of annual performance management cycles and other talent processes within the HRIS, under the direction of HR leadership.

Role Description This is a salaried Full Time, Day Shift position (80 hours per pay period), located at our 4S Ranch Business Services office in Rancho Bernardo. Once training is complete, this position is fully remote, however, priority will be given to San Diego-based candidates. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. The Education Program Coordinator, CME is responsible and accountable for multiple internal program activities including regularly scheduled series (RSS) and other activities as assigned. Responsibilities include: - Communications with numerous hospital departments, including providers, directors, educators, and administration to ensure compliance across CME activities. - Keeping supervisors and team members aware of internal activities that may impact accreditation standing. - Providing administrative and operational support for the planning, organization, and delivery of national medical education conferences and events ranging from 50-500 attendees and lasting from 1-4 days in duration. - Serving as the frontline contact for participants/attendees before, during, and after Scripps accredited activities. - Being available to work nights, weekends, and conferences as needed. For day-long conferences, the Coordinator may also serve as the lead. Responsibilities may include but are not limited to: - Budget and grant management. - Direct mail/marketing coordination. - Faculty logistics. - Audio visual and on-site meeting logistics. - Proper CME documentation and travel when necessary. Other duties may include: - Accountable for and supports appropriate education requests, system wide education programs, learning initiatives, and education-related special projects for staff, students, providers, and external customers. - Supporting Education Program Managers and Professional Development Specialists with components of larger scale and more complex programs. - Ensuring standard, successful, and efficient implementation of assigned programs including identifying opportunities for process improvements using Value by Design (Lean) methodology based on ongoing reviews. - Coordinating logistics and organizing other aspects of system wide education programs. - Validating student qualification, including required paperwork and payments. - Independently responding to meet customer needs and requests for all internal and external constituents including staff, students, community members, and faculty. - Ensuring implementation of programs is in compliance with federal, state, and Joint Commission regulations as applicable. - Ensuring documentation in the Learning Management System (LMS) and other systems is up to date and accurate. - Ongoing coordination and maintenance of a portion of the Learning Management System (LMS), such as Helpdesk activities, Instructor-Led Training (ILT) coordination and upkeep, Skills (Assignment) input and maintenance, building and maintenance of Learning Plans, Epic Training support, and the development of less complex e-learning, or a combination of thereof. Qualifications - Good critical thinking skills. - Excellent customer service skills. - Excellent written and verbal communication skills. - Good organizational and project support skills. - Advanced knowledge of MS Office products. Requirements - Bachelor's degree. - Learning Management System data input experience. - Three years related experience working in education. - Microsoft 365, including TEAMS and related Apps. Benefits - Comprehensive benefits that cover health & wellness. - Career development options. - Retirement options. Company Description - Nearly a quarter of our employees have been with Scripps Health for over 10 years. - Scripps is a Great Place to Work Certified company for 2025. - Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. - Becker’s Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. - We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. - Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm CST, Monday - Friday. Training will be conducted virtually from your home. No PTO during training. Primary Responsibilities: - Utilize knowledge of benefit plans and documents to gather details to create/update applicable product configuration elements. - Collaborate with stakeholders to gather, assess, interpret and document customer needs and requirements. - Design, configure and build various product / benefit components in Facets with emphasis on BPA. - Research claims issues to determine configuration gaps, update configuration as applicable. - Audit configuration against benefit plan requirements / EOC, etc, verify configuration following source documentation. - Acts as a SME to other team members to answer questions and coaches on opportunities. - Consistently meet established productivity, schedule adherence, and quality standards while maintaining expected attendance. - Represent benefit configuration in business partner meetings as a SME to research and respond to action items. - Facilitate meetings to partner with others on issue resolution and problem solving including follow up on action items as needed. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma / GED OR equivalent work experience. - Must be 18 years of age OR older. - 3+ years of experience working with Medicare and / or Commercial plan benefit configuration, claims issue resolution or other areas of Facets configuration. - 3+ years of experience working with Facets database tables and configuration. - 2+ years of experience working with Facets BPA and / or Workflow. - Experience with Windows based programs including Microsoft Word, Microsoft Excel, and Microsoft Outlook. - Computer proficiency including, but not limited to, ability to learn new computer system applications. - Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm CST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications - 2+ years of health insurer experience with medical plan case installation or benefit plan building. - 2+ years of health insurer experience handling billing / co-payments / co-insurance. - Understanding of claims Workflow routing, queues, and roles. - Experience building and running SQL queries using tools such as Microsoft Access, Query Builder, or similar. - Knowledge of supporting tools from Trizetto / Cognizant and other vendors such as CMU or similar applications. Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Interpersonal Skills - ability to deal and work with people with different backgrounds. Demonstrated ability to build and maintain long term internal business relationships. - Decision-Making Skills - capable of arriving at the appropriate decisions after weighing the pros and cons of all the options. - Communication Skills - excellent verbal and written communication skills in addition be a good listener to give value to the opinion and suggestion of others. - Accountability – Takes ownership of tasks, performance standard and quality results. Maintains necessary attention to detail to achieve high level performance. - Problem Solving - Solution Driven Approach Skills - demonstrate ability to review problem, troubleshoot root cause issues and determine path to resolution. - Flexible - Able to work effectively in a changing environment and contribute innovative ideas. - Accuracy and Efficiency - Excellent time management and organizational skills balancing multiple priorities. Accurate when processing detailed tasks while meeting deadlines. - Self-starter, able to independently drive work and prioritize work with minimal oversight. - Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance. Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as: - A comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $35.00 - $62.50 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.