Title: ECE Grant Support Associate Location: WNC - Carson City Carson City NV United States Work Type: Part Time, Onsite Job ID:R0151688 Job Description: Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: - Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. - Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Under the general supervision of the ECE grant administrator, the ECE Grant Support Associate provides programmatic and administrative support for grant-funded Early Childhood Education initiatives. The incumbent exercises independent judgment in carrying out assigned duties and in determining appropriate methods for student outreach and follow-up. - Follow up with grant participants to ensure compliance with grant objectives, including retention, completion, and reporting. - Contact applicants who did not enroll, provide information, and encouragement to support ECE course enrollment. - Assist students with enrollment and identify courses aligned with ECE goals. - Prepare and distribute award memoranda detailing grant-covered benefits and costs. - Communicate timely, accurate information on grant eligibility, requirements, and support to students. - Use discretion and maintain confidentiality with student records and sensitive information. This temporary LOA position is part-time, not to exceed 19.5 hours per week, through Following completion of training, work may be performed remotely with periodic in-person responsibilities as assigned. Hiring Supervisor: If you have questions about this role or would like to check on the status of an application, please contact the hiring supervisor/department:Minimum Qualifications: Bachelor's degree or an equivalent combination of education and experience; one (1) year of experience working in an Early Childhood Education (ECE) environment, and completion of an ECE Skills Certificate. Compensation: $25 an hour. Exempt No Full-Time Equivalent 48.8% Required Attachment(s) - Resume Note to Applicant TITLE IX STATEMENT WNC is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), sex (including pregnancy or related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protective hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion. WNC does not discriminate on the basis of sex in any education program or activity that it operates. The college's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of hire an as a condition of continued employment.

Role Description As a CRM Developer – Dynamics 365 / CE, you will be responsible for designing, developing, and supporting Microsoft Dynamics 365 Customer Engagement (CRM) solutions aligned with Gainwell application development and quality standards. The role supports the full lifecycle of CRM solution delivery, including: - Requirements analysis - Design - Development - Testing - Deployment - Post-implementation support You will collaborate closely with business stakeholders, functional teams, and technical teams to customize the Dynamics 365 platform and Power Platform components to improve business processes and meet organizational objectives. The role requires strong technical expertise in: - Dynamics 365 - C#.NET - JavaScript - Power Apps - Power Automate This role is strictly involved in application configuration and development activities and does not involve access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to CRM platform development, customization, integration, and support activities. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. - 6+ years of experience in CRM application development and support. - Proven hands-on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM). - Strong development experience with C#.NET and JavaScript. - Experience developing Power Apps for CRM extensions. - Experience creating and managing Power Automate (Flows). - Experience developing Power BI reports using CRM data. - Strong understanding of Dynamics 365 workflows, configurations, and customization techniques. - Experience integrating Dynamics 365 with external systems and applications. - Strong analytical, troubleshooting, and problem-solving skills. - Excellent verbal and written communication skills. - Ability to work effectively in a large, matrixed enterprise environment. Requirements - 6 or more years of experience supporting CRM application initiatives through design, development, testing, and ongoing support. - Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions in alignment with Gainwell application development standards. - Collaborate with business stakeholders and functional analysts to gather, analyze, and document requirements. - Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to meet business needs. - Develop and maintain custom plugins, workflows, and integrations using C#.NET and JavaScript. - Build extensions and custom components using Power Apps and Power Automate (Flows). - Develop and support Power BI reports and dashboards leveraging Dynamics 365 data. - Perform unit testing, system validation, and support defect resolution activities. - Provide ongoing application support and maintenance for the Dynamics 365 platform. - Create and maintain technical documentation, including design specifications, configurations, and deployment guides. - Ensure CRM solutions comply with Gainwell security, quality, and operational standards. Benefits - Remote Opportunity

- Play a key role in helping new customers get up and running on the company platform - Perform hands-on system setup for new customer environments - Import and configure user accounts, sites, and roles - Import and update Safety Data Sheets (SDSs) - Import product files from customer inventory management systems - Work directly with customer contacts to progress onboarding tasks and resolve setup issues - Track onboarding progress and maintain internal records Training & Support - Deliver online product training sessions to customer users via video calls - Maintain and update standard training materials to reflect system updates - Respond to inbound customer support enquiries promptly - Resolve customer issues where possible and provide practical solutions - Escalate complex technical issues to the development team when needed - Maintain clear and accurate records of support cases and resolutions Product Testing & QA - Participate in product testing and QA activities with the product development team - Test new features and releases to ensure high-quality delivery to clients - Provide feedback on user experience to assist with continuous platform improvement

• Brindar soporte telefónico a los usuarios • Atender y solucionar requerimientos de los usuarios de forma ágil y efectiva