• Brindar soporte telefónico a los usuarios • Atender y solucionar requerimientos de los usuarios de forma ágil y efectiva

Role Description Our client is an AI-native compliance platform purpose-built for Australian businesses that store and handle dangerous goods. They provide sophisticated software solutions designed to streamline safety and regulatory requirements across the logistics and EHS sectors. They are now seeking to hire an Implementation and Support Specialist to ensure new customers are successfully onboarded and supported as they adopt the platform. This role is pivotal in bridging the gap between technical setup and customer confidence, ensuring users derive maximum value from the software. Job Responsibilities - Implementation & Customer Onboarding - Play a key role in helping new customers get up and running on the company platform - Perform hands-on system setup for new customer environments - Import and configure user accounts, sites, and roles - Import and update Safety Data Sheets (SDSs) - Import product files from customer inventory management systems - Work directly with customer contacts to progress onboarding tasks and resolve setup issues - Track onboarding progress and maintain internal records - Training & Support - Deliver online product training sessions to customer users via video calls - Maintain and update standard training materials to reflect system updates - Respond to inbound customer support enquiries promptly - Resolve customer issues where possible and provide practical solutions - Escalate complex technical issues to the development team when needed - Maintain clear and accurate records of support cases and resolutions - Product Testing & QA - Participate in product testing and QA activities with the product development team - Test new features and releases to ensure high-quality delivery to clients - Provide feedback on user experience to assist with continuous platform improvement Qualifications - Previous experience in a SaaS customer onboarding or implementation role - Strong English communication skills, both written and verbal - High level of comfort with SaaS platforms and cloud-based software - Intermediate to advanced proficiency in spreadsheets and data management - Strong attention to detail, especially when handling product and SDS data - Proven ability to manage multiple onboarding projects simultaneously - Confident in delivering training sessions to small groups of users - Ability to work Monday to Friday aligned to Australian Eastern Standard Time business hours - Reliable and self-managing in a remote working environment Requirements - Nice-to-Have Skills - Exposure to compliance EHS (Environmental, Health & Safety) or logistics software - Experience using helpdesk or ticketing systems - Experience working in a startup or AI-native environment Benefits - Permanent work-from-home set-up - Dayshift (Australian business hours) - Full-time job - HMO - Annual leave - 13th-month pay - With Government Mandated Benefits

Title: Customer Assistance Representative - North Palm Beach-4119 Location: Lake Park United States Category Customer Service/Support - Customer Service/Support Job ID 2026-551877 Job Description: Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative for our North Palm Beach location. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a home city location. This is a part time position with a starting rate of pay $16.50/hour Qualified candidates, Apart from religious observations, must be available to work the schedule below: Monday: 8am-5pm Tuesday: OFF Wednesday: 8am-5pm Thursday: OFF Friday: 8am-5pm Saturday: OFF Sunday: OFF Responsibilities Responsibilities include: - Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned - Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone - Meet and greet customers in a friendly and timely manner - Provide directions and general assistance - Assist to assess condition of rental upon return - Process returns, check-ins and exit kiosk transactions - Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed - Understand and communicate rental terms and conditions, vehicle features and other services - May sell optional protection products, upgrades, fuel options and other additional equipment - Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance - Clean vehicle interior and exterior by hand or by operating washing equipment when needed - Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing - Perform miscellaneous and backup duties job-related duties as assigned - Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Equal Opportunity Employer/Disability/Veterans Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Qualifications - Must be at least 18 years old - High school diploma or GED equivalent required - Must have at least 1 year prior customer service retail or administrative support experience - Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years - No drug or alcohol related conviction on driving record in the past 5 years - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future - Must be able to understand, read, write and speak English - Must be willing to accept $16.50/hour - Apart from religious observations, must be available to work the following schedule: Monday, Wednesday, & Friday: 8:00AM-5:00PM

Title: Patient Support Specialist - Hybrid Location: Wake Forest United States Job Description: Description You're a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. This role will work on a hybrid schedule, 2 days in our Newtown, PA office and 3 days remotely. You will: - Provide timely and accurate responses to inbound calls, emails, and other communications from customers - Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns - Identify and resolve patient issues or escalate to appropriate internal teams as needed - Maintain detailed and accurate records of patient interactions and transactions in our contact center software system - Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements Essential Requirements: - High school diploma or equivalent - 1-3 years' experience in customer service, call center operations or related fields - Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences Desired Requirements: - Bachelor's degree - Experience in the pharmaceutical or healthcare industry - Bilingual (English/Spanish) - Willingness to work flexible hours, as needed At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 7485 400002491